Your First Choice For Home Loans

You wouldn’t sell a home without seeking professional advice, so why would you buy one without it?

Buying a home is one of the biggest financial commitments most people make in their lives, and First Choice Home Loans QLD is here to make the process easier. With more than 30 years of experience in the finance industry and a personal approach to banking, their team of mortgage brokers is dedicated to finding the right loan to suit each client’s needs.

Owner Gail Roots explained that part of the reason she started her locally owned business was to offer a more personal approach to every loan, building genuine relationships with clients rather than rushing through transactions. She wanted to ensure clients always had a consistent, familiar person to work with throughout their home loan journey.

“We’re not a franchise. It’s a locally owned business,” Gail said.

“It’s a family business. My daughter works with me, along with two other brokers, and she’ll eventually take over the business.”

Gail’s decision to start her own business came after years in the banking industry.

“I was inspired to help people and loved being part of the process of helping someone get their own home,” she said. “That wasn’t always possible when working within a large institution.”

At First Choice Home Loans, clients benefit from a more personal experience.

“Most of the time, you’re dealing directly with a business owner, so you’re getting the same person each time you come back,” Gail explained. “When you go back to a bank, you’re often dealing with someone new, which means having to re-establish that trust and relationship every time.”

Unlike banks that are limited to their own range of products, Gail and her team can look across a wide range of lenders to find the best options for each client.

“We’ve got the ability to give more choice,” Gail said. “A lot of customers think we choose the bank that pays us the most, but not for us. We look at all the lenders, choose what’s suitable for the customer, and then let the customer decide.”

The team’s main focus is helping clients purchase a home, particularly first home buyers, as well as buying land, building lifestyle or larger blocks, refinancing, accessing equity for home improvements or major purchases such as a car, and securing investment properties, investment loans and self-managed super fund lending.

“We also do personal loans,” Gail added.

Gail explained that the business has grown significantly over the past 20 years, starting with herself as the sole broker and one staff, and expanding to include three additional brokers and an assistant.

“It makes me really proud how my business has grown, and it's very stable,” Gail enthused.

When buying your new home, Gail says her best advice is to “see a mortgage broker,” so you can “see what your options are.”

‍