Business Showcase

A Winning Year For Sense Of Skin

A Winning Year For Sense Of Skin

It has been another remarkable year for Mackay’s Sense of Skin, with founder Bre Sanders returning from two major industry awards with an impressive collection of accolades celebrating both her business and the results achieved for her clients. ‍Sense of Skin recently placed second in the Pigmentation Category and third in the Revive Category at the Best in Skin Awards, before an exceptional showing at the 2026 Circadia Awards Gala.

Read the full story
FMS Group Challenging The Way Things Have Always Been Done

FMS Group Challenging The Way Things Have Always Been Done

For FMS Group, some of the best innovations begin with a simple question: why has it always been done this way? That mindset has driven a 20-year commitment to finding safer and more efficient ways to tackle complex mining maintenance and shutdown work, and has now earned FMS Group the Austmine Innovation (METS) Award at the recent 2026 Queensland Mining Awards.

Read the full story
Double Win For Lowcock Builders

Double Win For Lowcock Builders

More than a century after the Lowcock family first began building in the region, the Bowen company’s commitment to quality has earned fresh recognition, claiming two honours at the Master Builders Mackay & Whitsunday Housing & Construction Awards. Lowcock’s quality of work was recognised across two distinct categories, with its Yaringa Units project winning the Medium Density up to Three Storeys award and VaultX Storage taking out the Commercial/Industrial Building up to $3 million category.

Read the full story
Independence Starts Here

Independence Starts Here

For 10 years, ILSA has been part of the Mackay community, supporting people living with disability to have greater choice, independence and confidence. A local, not-for-profit community organisation, ILSA is a registered NDIS and NIISQ provider supporting people aged 18 and over in Mackay. ILSA also provides disability and funded aged care services in Cairns.

Read the full story
No items found.

Mackay Private Hospital: Delivering Personalised Healthcare in the Heart of the Region

May 16, 2025
“A Community Hospital Serving the People of Mackay”

Located in the heart of the Mackay region, Mackay Private Hospital stands as a trusted name in private healthcare, setting the benchmark for patient-centred care. The hospital specialises in high-quality rehabilitation and mental health services, delivered by a dedicated team of experienced professionals in a compassionate and supportive environment.

General Manager Kathryn Behan highlights the hospital's unique role in the community:

“Mackay Private Hospital is the only facility in the region offering private inpatient sub-acute mental health and physical rehabilitation services.  The hospital is surrounded by lush tropical courtyards and offers a place for patients and their families to retreat and enjoy their surroundings. Our hydrotherapy and various day programs are unique offerings that continue to support our patients after discharge.”

She adds, “While we work closely with both the Mater and the Base Hospital to support inpatient care demand across Mackay, these distinctive services truly set us apart in the healthcare landscape.”

Expanding Access: Allied Health Hub

A major new development at Mackay Private Hospital is the launch of its Allied Health Hub, significantly expanding outpatient care offerings in the region. While the hospital has historically focused on inpatient services, this initiative marks a vital step forward in meeting ongoing community needs.

The Hub now offers:

• Occupational therapy, with a special focus on paediatric developmental support

• Specialised hand therapy, certified hand therapist on site.

• Outpatient physiotherapy

• Exercise physiology, a growing service facilitated by a highly experienced exercise physiologist

Hydrotherapy sessions take place in a beautifully heated magnesium pool, providing a soothing, therapeutic environment ideal for wellness, rehabilitation, and reconditioning.

Additional offerings include:

• Over-60s exercise classes

• One-on-one assessments

• One-on-one hydrotherapy programs

Looking ahead, the hospital plans to introduce:

• A dedicated wound clinic to address the growing need for timely wound care

• A multidisciplinary paediatric service to support children with developmental delays

Though still in development, these services reflect the Allied Health Hub’s strong early impact and commitment to ongoing innovation.

Supporting Recovery: Day Programs

Mackay Private Hospital offers a comprehensive suite of specialised day programs designed to support mental health, physical recovery, and long-term wellness.

Key programs include:

• A dedicated Parkinson’s Program developed by neurological physiotherapists, offering early intervention, education, and practical support for those diagnosed with Parkinson’s Disease

• Orthopaedic rehabilitation for post-surgical or injury recovery

• Pulmonary rehabilitation to enhance functioning for people with chronic lung conditions

• Cardiac rehabilitation to support people recovering from cardiac conditions or recent surgery

• Mental health day programs supporting individuals with PTSD, anxiety, depression, and more

Each program is delivered with expert clinical oversight and evidence-based therapies, empowering patients to build resilience and independence.

Comprehensive Inpatient Services

Mackay Private Hospital provides a broad range of inpatient services, supported by a multidisciplinary team of skilled allied health professionals.

The hospital is the region’s only private inpatient provider of sub-acute mental health services, featuring eight dedicated mental health beds. In the rehabilitation space, the hospital offers 26 rehabilitation beds, catering to a diverse mix of rehabilitation, sub-acute medical, and aged care transition patients.

Mackay Private works in close collaboration with Mackay Base Hospital and other public facilities to ensure seamless continuity of care and support patient flow across the system.

Since implementing new initiatives, Mackay Private Hospital continues to expand and enhance its services—making a lasting impact on both public and private healthcare throughout the Mackay region.

‍

Read More

From Roof To Refrigeration, Geiger Gets It Done

May 16, 2025

When Geiger Solutions says, “We want your business and we mean business,” they back it up with action.

With a reputation forged over 70 years in roofing and trade services, this Mackay-based company is rapidly becoming one of the most trusted names across the region. From residential repairs to large-scale commercial works, Geiger Solutions is a one-stop trade powerhouse delivering certified building, plumbing, roofing, air-conditioning, refrigeration and coldroom services — all under one roof.

Now located at 160 Wood Street, Geiger Solutions services everywhere from St Lawrence to the Burdekin, out west to the Bowen Basin, offering a fast, reliable response with a full team ready to go. Quote turnaround is just 48 hours, because time matters.

Whether it’s re-cladding a cyclone-damaged shed, replacing gutters, installing or repairing hot water systems, maintaining property infrastructure or fitting coldrooms for local businesses, Geiger has the skills, scale and experience to handle it.

Director Brad Geiger leads the charge with a realistic, straight-talking approach to scoping and delivering jobs. His team prides itself on being “small enough to care, large enough to deliver” — offering personalised service with the resources to complete major works efficiently and professionally.

Geiger Solutions is not just about ticking boxes; it’s about building trust through quality work that lasts. From roof repairs and restorations to plumbing fit-outs, air-con installs and everything in between, they’re the crew you call when you want it done right.

Phone the office today to ask about current specials and discover how Geiger Solutions is earning its name as Mackay’s fastest-growing trade company.

Because when they say they mean business, they really do.

‍

Read More

Bucasia’s New Home For Slow Mornings And Smoky Sundays

May 16, 2025

The Grounds Collective Bucasia

Sometimes the sweetest success brews from second chances – in life, in love, and in coffee. Just ask Tammy and Dan, the heart and soul behind The Grounds Collective Bucasia, a new café bringing a relaxed Byron Bay vibe to Mackay’s northern beaches.

Nestled beside Annie’s Nursery on Mackay Bucasia Road, The Grounds Collective is more than just a café – it’s a story of reinvention, resilience and rekindled dreams. With its lush garden setting, indoor and outdoor seating,

Campos coffee, all-day brunch, cakes and a menu showcasing local produce, it’s become a haven for locals looking to unwind.

But before the café came to life, Tammy and Dan were crafting a different kind of story.

“I was living in northern New South Wales and Dan was working FIFO when we met in 2019,” Tammy said. Both had been previously married and already had children of their own.

Then COVID struck, and border closures separated them for nearly 10 months.

“It was a very difficult time for everyone,” Tammy said.

“When the border reopened briefly in 2020, we reconnected in Queensland, and soon after, it closed again. That’s when I decided to stay and build a new life in North Queensland."

The couple rented a small cabin at Mt Jukes for 18 months before buying a home at Haliday Bay.

“It wasn’t part of the plan,” Dan said with a smile.

“But life had other ideas.”

Tammy, with a background in corporate finance and small business ownership, had long dreamed of opening a café.

“I’ve always been obsessed with food,” she laughed.

“I’ve travelled the world and planned holidays around restaurants.”

Dan and Tammy have eaten at some of the top venues – from street food in Vietnam to fine dining in France.

One of Tammy’s finest dining moments was on an Italian cliffside at Nessun Dorma, where you can make your own pesto and then bask in the Mediterranean sunshine while sipping fine wine.

In late 2022, after a mandatory COVID vaccination required for her employment, Tammy was diagnosed with the heart condition of Pericarditis, which has since resulted in more than 60 days in hospital, and two cardiac operations. The health crisis sidelined overseas travel and ultimately ended her time in the mining industry, prompting her to refocus on her true passion. The opportunity to take over the old café site next to Annie’s Nursery came up unexpectedly.

“When we walked into the space, we could see the potential,” Dan said.

Dan is a cabinet maker by trade, and the couple rolled up their sleeves to completely refit the kitchen and rebuild the front counter from scratch, transforming the space into something uniquely their own. Their focus was clear from the start: good food, a calming, down-to-earth atmosphere, and a place where locals – and their pets – could unwind.

A highlight on the upcoming calendar will be Smokin’ Sundays, where the smoker gets fired up for a mouth-watering selection of slow-cooked meats, served to the soundtrack of live local music. The long-term dream is to have a licensed bar on site, but for now, it’s a laid-back BYO vibe.

Built with love, grounded in good taste, and proof that life’s best chapters often come second time around, The Grounds Collective Bucasia is more than a café.

It’s a comeback story.

Facebook: The Grounds Collective Bucasia

‍

Read More

Keeping It Cool

May 16, 2025

With Matthew And Che Ruddell

From McGuire Air & Refrigeration

When the heat of Mackay’s summer sets in, there's one name that comes to mind for keeping things cool: McGuire Air & Refrigeration. For over 30 years, this local business has been keeping homes and businesses comfortable, and now, the baton has been passed to the lively duo of Matthew and Che Ruddell.

Fusing cheeky charm with sharp expertise, this couple is turning up the energy while keeping temperatures down.

Originally founded by local legend Barney McGuire, McGuire Air & Refrigeration has become a staple in the community. And now, Matthew and Che are ready to continue that same legacy of excellence, bringing a fresh, modern approach to the trusted name.

Specialising in residential and commercial air conditioning, McGuire Air & Refrigeration offers a variety of services, including installation and maintenance, as well as repairs for split systems, cassettes, ducted units, and VRV systems.

“We do everything in the air conditioning space,” Matthew says. “Residential, commercial, breakdowns, installs – you name it.”

Matthew and Che’s dedication to high-quality service and products ensures systems run smoothly, even on Mackay’s hottest days.

“We’re proud to be part of the community and to keep delivering the best service we can,” Matthew adds.

“We use top-quality products, we don’t cut corners, and we always aim to get it right the first time.”

While the business has stayed true to its roots, the Ruddells bring their own unique touch to the operations. And though some might find working together with a spouse challenging, Matthew and Che make it look easy…

“You’ve got to be ready to argue a bit,” Matthew jokes, “But also ready to listen.”

“You have to listen to each other’s perspectives and use that to make good decisions within the business.

“Che is structured and bossy – but in a good way, whereas I’m more the people-person…and together, it just works.”

The couple also juggles family life with running the business, balancing work with their three children, along with the added schedules that come with it. Whether it’s attending their daughter’s dance recitals or supporting their son’s sporting games, family is at the heart of everything they do.

“We tag-team a lot,” says Matthew.

“Che might work later some days, and I’ll be at the kids’ events, or vice versa. But we make it work.

“Family is everything to us.”

And when it comes to customer service, McGuire Air & Refrigeration stands by its commitment to do things right.

Their motto? “If we f**k it, we fix it.”

“We take full responsibility for our work,” says Matthew.

“If something goes wrong, we make it right. We stand behind what we do because our customers are what make us who we are.”

Get in touch today for a free quote!

Your advice to other couples in business:

“Be willing to do the hard yards – and don’t lose the fun in it.”

Three words to sum up your work/relationship:

“Challenging, rewarding and fun.”

‍

Read More

Leaving Footprints In The Sand

May 16, 2025

With Nick and Cath Uit den Bogaard

At Comfort Resort Blue Pacific

Behind every great business is a passionate couple with a heart for serving others. With over two decades of love poured into Comfort Resort Blue Pacific, Nick and Cath Uit den Bogaard are preparing to trade the working day for late sunsets and coastal road trips.

After 25 colourful, heart-filled years at the helm of their beautiful beachside escape, the couple is ready to pass the torch, and the keys, to a new owner ready to carry on their legacy.

Tucked away on the golden sands of Blacks Beach, just north of Mackay, Comfort Resort Blue Pacific has long been a treasured destination for travellers, corporate guests, and locals looking for a coastal getaway close to home.

But it’s the magic behind the front desk, the familiar smiles, the personal welcomes, and the friendly approach that’s kept guests returning, year after year, and generation after generation.

Nick and Cath never saw themselves as "managers" or "owners," but rather hosts, fixers, listeners and problem-solvers.

“We’re of the firm belief you don’t stay in the same business for 25 years if its not a great business”, Nick said.

For them, being present, boots on the ground, and getting involved, was their way of enjoying the lifestyle the business offers.

“We’ve always done it together,” Cath explained.

“We have our own special roles, and it all just fits together.”

She’s the face of the place, managing bookings, chatting with guests, running the socials and sometimes…diffusing the occasional high-stress holiday moment with her trademark calm.

“Take a breath. Let’s have another look,” she’ll say, gently guiding guests and staff alike through the stay experience.

Nick, on the other hand, has a sharp eye for detail. You’ll often find him trimming the hedges, or managing paperwork behind the scenes.

“I love my yard work…I like to make sure the front lawn is perfect,” he enthused.

With a hospitality resume spanning many motels before he took on Blue Pacific, Nick had a fair idea what worked, and what didn’t.

Cath, too, brought many years of industry experience, having worked across tourism roles in Victoria, Tasmania and Queensland with the South Australian Tourism Commission and North West Qld Tourism and Development Board. When the couple took over the resort in 2000, it felt like destiny.

“We were the perfect match,” Cath says. “And not just in marriage.”

Over the years, they raised their son among the palm trees and beachside barbecues.

“He was five when we moved in,” Cath remembers.

“He grew up here, and he loved it.”

Running a business as a couple is often, but not always, a beach stroll of course.

So, what’s their secret? “Always communicate,” Cath affirmed.

“And never forget to kiss each other goodnight,” Nick nods.

With tears filling both of their eyes, Nick confirms, “She’s my best mate.”

“And we’ve always backed each other up, through thick and thin”.

Now, as Nick navigates some health challenges and the couple prepares to check out for the final time, they’re looking ahead to a new kind of adventure…this time, on wheels.

“We bought a caravan,” Cath says with a twinkle in her eye.

“It’s time to go and do some travel ourselves.”

As they reflect on the past, they speak truthfully about the highs and lows.

“You need to be ready for the good, the bad, and the ugly,” Cath says.

“That kind of skill…you can’t learn it from a textbook. You’ve got to adapt to it.”

“If you lose that passion for the place, the business suffers,” she adds.

“And above all, you’ve got to be a people person.”

They’ve had guests arrive worn down by the weight of the world – tired, stressed, sometimes even grieving – and leave lighter, smiling, and recharged.

“People come here to reconnect, to celebrate, to relax…and it’s been a real privilege to be part of that,” Nick says.

To the people who will purchase this piece of Paradise, Cath offers a mix of heartfelt advice and cheeky wisdom.

“Pay yourself first,” she says firmly.

“And be brave. Always, always remember, never judge a book by its cover.”

Nick chuckles. “Oh, and keep the lawn tidy.”

The couple will leave behind not only just a property, but a living, breathing family resort, and they’re doing so at a time when Comfort Resort Blue Pacific is shining as brightly as ever.

Recently recognised with the prestigious Best of Queensland Hotel/Motel Accommodation award at the 2024 Mackay Isaac Tourism Awards, the resort has proven itself not only as a leader in guest satisfaction but as a trailblazer in sustainable tourism.

With Gold secured for 3-3.5 Star Accommodation for the fourth year running and 5 Gold awards and Franchisee of the year 2022 with Choice Hotels, Nick and Cath are leaving their home in very good shape.

What’s more, the resort recently committed to the World Travel & Tourism Council’s Hotel Sustainability Basics program – a future-forward initiative focused on efficiency, environmental care and community connection.

“Just because you’ve been doing this for over 25 years, doesn’t mean you stop learning,” Cath says.

“We’re always open to new ideas.”

That curiosity and commitment to evolution is baked into the business, from the eco-initiatives to the beachfront upgrades, and even the grassed lawn overlooking the Coral Sea where guests can relax on sun loungers with a cold drink or fire up a BBQ under the stars.

It’s a lifestyle, yes…but it’s also a legacy.

For the right owner, perhaps another couple or family with a shared vision and a bit of pluck, this opportunity is more than a business acquisition.

It’s a chapter waiting to be written.

A love story to be continued.

Nick and Cath aren’t looking for replacements. They’re looking for torchbearers. People who will love this place, and its people, just as they have.

And now, as they prepare to drive off into the sunset, a little older, a lot wiser, and with their caravan in tow, they’re leaving behind more than memories. They’re leaving behind a blueprint for success built on mutual respect, hard work, a well-manicured lawn… and a goodnight kiss.

Book your stay at www.bluepacificresort.com.au.

The business that has traded consistently well for a long time is being offered to the market now at only $1,295,000, which includes the Freehold property of the main building inclusive of spacious 3 bedroom residence to live in and the Management Rights.

To inquire about purchasing the property, contact Andrew Morgan at Tourism & Hospitality Brokers, P: 0417 608 041  E: andrew@qthb.com.au

‍

Read More

Proserpine Golf Course Celebrates 100 Years

May 16, 2025

The Proserpine Golf Club celebrated its Centenary on the first weekend of May and the excitement among members and locals was palpable. Whilst the club's genesis dates back to 1925, this landmark occasion is just as much about honouring its strong and thriving present as it is about reflecting on its rich and vibrant past.

With a steadily  growing membership of between 350 and 380 individuals, the club is a predominant hub for sport, social connection, and personal growth in the Proserpine community. Whether you are a seasoned veteran of the golf course or a starry-eyed novice, learning how to hold and swing your first golf club, the club prides itself on its welcoming and inclusive atmosphere.

As Golf Professional Roger Vandenberg explains, “The handicap system means anyone can play and be competitive, regardless of their ability.” The recent increase in the maximum handicap for women from 36 to 54 is one of many steps the club has taken to make the sport more inclusive and accessible.

Today, Proserpine Golf Club proudly possesses an 18-hole championship course, complete with beautifully picturesque surroundings of crystalline creeks, rolling cane fields and majestic gum trees.

Due to its modernised irrigation system, the course remains in excellent condition even through dry spells. The club also boasts a practice fairway, putting green, practice nets, and a cutting edge TrackMan training facility where golfers of all levels can fine-tune their swing by utilising state of the art professional grade technology.

Roger, who has had the pleasure of serving as the club's professional for almost a decade, offers everything from individual private lessons to group clinics, including groups for ladies and juniors. He also provides club fitting and equipment repair services. Roger is supported by his associate and aspiring professional golfer, Nathan. Their presence at Proserpine Golf Club has contributed significantly to its growth and sharp improvement in competition standards.

Off the golf course, the on-site Clubhouse provides an energetic social venue, hosting everything from birthdays to weddings, wakes and post-round catch-ups. Recent renovations, including new furniture and abundant parking spaces, have made the golf club even more inviting.

As the centenary edges ever closer, the club takes time to highlight the efforts of its many volunteers, sponsors and long-serving families whose stalwart dedication has helped shape its success. Their work has laid the foundation for what promises to be a memorable centennial celebration and exciting future.

From its friendly atmosphere to its first-class facilities, Proserpine Golf Club stands as a shining beacon of what a community-driven sporting club can become and after a century, the only direction is upwards.

‍

Read More

Writing Their Own Chapter

May 16, 2025

How Dr Julia and Richard Evans are changing the publishing landscape, together

When Dr Julia Evans and Richard Evans founded 852 Press in 2020, they weren’t just launching an independent publishing consultancy — they were building a platform for writers to take control of their own stories.

At its heart, 852 Press is about demystifying the self-publishing process. Through clear, step-by-step education and concierge-style services, Julia and Richard guide authors from initial idea to final product, making the dream of becoming a published writer an achievable reality.

The Minds Behind 852 Press

With a background as an adult education expert, award-winning academic, and extensive experience in national policy advocacy, particularly in small business education, franchising, humanities, and the arts, Dr Julia Evans brings a wealth of experience in helping individuals turn their knowledge into lasting impact. Julia also manages the Whitsundays Chamber of Commerce and Industry and has two books of her own scheduled for release in 2026.

Her husband, Richard Evans, complements this educational foundation with a storytelling pedigree forged in the corridors of power. As a former federal member of parliament and Australia’s notable political crime author, Richard crafts thrillers that lay bare the realities of political life. His ninth novel, Horrible People, launched in 2025 alongside Australia’s federal election, draws directly from his first-hand experience. "These stories aren't imagined from afar," he says. "I've lived them."

Since 2020, Julia and Richard have been working to make publishing with a global reach more accessible and affordable for Australian writers, encouraging and equipping authors to take ownership of their creative journeys without sacrificing quality.

A Concierge Approach to Publishing

852 Press offers more than just advice; it delivers a hands-on, tailored service covering every facet of publishing—manuscript development, cover design, typesetting, marketing, and distribution. But above all, education remains their core mission: equipping writers the knowledge and skills to confidently manage their own publishing future.

"The publishing industry can be tough," Julia says. "Big publishers chase celebrities and top selling authors and rarely look at their ‘slush pile’, while too many predatory services exploit aspiring writers. At the same time, some authors need help elevating their work to a professional standard."

The company’s name, 852 Press, has special significance. It not only captures Richard's personal writing philosophy—eight revisions, five independent readers, and two expert editors—but also honours his tenure as Australia's 852nd federal parliamentarian.

Encouraging Authors Everywhere

From their base in the Whitsundays, Julia and Richard have spent the past three years running free workshops at libraries across the Greater Whitsundays, Townsville, and beyond. Their impact now extends internationally; during a recent world voyage aboard Cunard’s Queen Anne, they delivered 16 writing and publishing workshops to over 1,700 participants. Many attendees have since gone on to start or complete their own writing projects.

“Everyone has a story worth telling,” Richard says. "Whether your life has been marked by extraordinary events or quiet moments of reflection, finding your narrative thread can be transformational."

As Julia puts it, “Many writers are passionate but stuck. They just need the right tools, presented in a way they can understand and apply.” Through 852 Press, the couple’s workshops and services aim to bridge that gap.

Building a Business — and a Life — Together

Running a business as a married team presents its own unique challenges—and opportunities. Julia and Richard are the first to acknowledge that their success lies in respecting each other’s strengths.

“You have to amplify what the other person brings to the table," Julia explains. "Growth happens when you work on projects that energise you both."

Richard agrees. “Having separate workspaces and routines is crucial. You need to maintain your individuality. Plus, sharing household responsibilities and prioritising self-care makes it all sustainable.”

Together, Julia and Richard embody the spirit of collaboration—both in life and in business—working side by side to foster a more accessible and capable publishing world.

Their message to aspiring writers is simple and direct: If not now, when? When are you going to write your story?

‍

Read More

Revving Up Careers

May 16, 2025

At McCarthy Panel Works

McCarthy Panel Works hit the gas once again with its second Auto Ready course and Careers Expo held on April 16, following the success of its inaugural event. Co-owner Andrea McCarthy was eager to bring the initiative back, recognising the vital role hands-on training plays in preparing students for real-world automotive careers.

“When I did it the first time, I would’ve been happy to do it every year.

“It works best with the training, so I was waiting to be able to run it again,” Andrea explained, emphasising her passion for nurturing the next generation of professionals.

The event provided local students with a unique opportunity to explore a broad range of automotive careers, from traditional panel work to cutting-edge roles in electric vehicles and automation. The Auto Ready program, part of MTAQ’s training modules, offered valuable insights, allowing students to gain QCE points while learning about the industry’s many paths.

“The event is only successful if it achieves the objectives set out,” Andrea shared, noting that this year’s expo focused on connecting students with businesses in need of apprentices.

The goal was not only to raise awareness but also to provide opportunities, and it delivered on both fronts.

One standout achievement was securing apprenticeships, including Summer Tonkin’s school-based apprenticeship in panel work at McCarthy Panel Works. The event also significantly raised the business’s profile, attracting local council representatives and government bodies, sparking interest around apprenticeship and work experience opportunities.

“I’m proud to be considered an employer of choice,” Andrea said.

In a region where skilled hands and driven minds keep the wheels of industry turning, McCarthy Panel Works is more than just a business – it’s a launchpad. With the pedal firmly to the metal, they’re steering students toward high-octane futures, proving the road to success is paved panel by panel.

‍

Read More

Rewriting Futures Through Generosity

May 16, 2025

With MADEC

For many Australians living with disability or in care, life is lived on the edge of ‘just enough’. Enough to get by. Enough to pay for essentials. Enough to survive week to week.

But what about joy? What about belonging, adventure, dignity… what about living?

A weekend away with family. Tickets to see a favourite band live. A visit to a distant cultural site or ancestral Country. These are the kinds of experiences that bring meaning and connection – but for many locals living with disability, they remain out of reach due to the financial and logistical challenges involved.

“The NDIS doesn’t cover cost-of-living expenses or leisure travel – only supports that are directly tied to a person’s disability,” explains MADEC CEO Jasmine Lowry.

“For someone living on a disability pension, even a small outing or purchasing a coffee can mean going without something else.”

“That’s why this End of Financial Year, we’re asking the Mackay and Whitsundays community to consider donating — because your support can be the difference between just getting by and truly experiencing life.”

For over 50 years, MADEC has supported the Mackay and Whitsundays community with trusted youth and disability services. As a not-for-profit and public benevolent institution, we turn community donations into real-life impact.

“One young woman we support has a rare and aggressive form of Multiple Sclerosis and  had never been on a family holiday,” Jasmine shared.

“But with support from local partners, we were able to send Abby, her son, and her family to the Big 4 at Airlie Beach.

“It might not seem like much to some, but to her it was everything… a moment she dreamed of experiencing before entering palliative care.”

In another moving example of their life-changing support, MADEC provided funding to help a First Nations man fulfil his lifelong wish to find his mother’s grave.

“Andrew’s mother was part of the Stolen Generation,” Jasmine explained.

“We were able to help him reclaim his name, locate her burial site, and we’re now working on the logistics to get him there.

“These aren’t simple trips – there’s significant case management involved – but this means everything to Andrew, so we’re making it happen.”

To continue funding experiences like these, MADEC is calling on the local community to consider making a tax-deductible donation this End of Financial Year.

As a Deductible Gift Recipient (DGR), all donations over $2 are tax-deductible, making it easy to give back as the end of the financial year approaches.

“Workplace giving is another simple way to show your support, but it goes a long way,” Jasmine affirmed.

“Employees can nominate a small amount from each pre-tax pay, with 100% of those funds going directly to people like Abby and Andrew.”

“It helps us plan bigger goals and accomplish long-term dreams.”

Your generosity can help open the door to new experiences, connection, and joy—things we all deserve to share in.

Visit madec.org.au/donate to donate today or speak to your Payroll Officer to set up workplace giving in your organisation!

www.madec.org.au

‍

Read More

A Taste of Tradition With Elisabeth Ribeiro from Deja-Vu

March 19, 2025

Elisabeth Ribeiro’s journey from Brazil to Australia at the age of 20 is one of resilience, ambition, and a desire to create something truly special for the people around her. Arriving in a new country with little knowledge of the English language, Elisabeth poured her time into her children for thirteen years before discovering her destiny as a business owner. Fast forward to today, she is the proud owner of Deja-Vu, a delightful gift shop café in Mackay that offers so much more than just a place to enjoy tea and coffee.

Deja-Vu is like stepping into another world. With its authentic mix of antiques, gifts, and charming furniture, the shop radiates a homely, welcoming vibe that creates opportunities for people to connect.

“I wanted to give people a nice place, to come sit and have a drink, whether it’s coffee, tea, or to just spend some time relaxing,” says Elisabeth.

“Once you’re here, you feel like you’re in another country.”  

And she’s certainly succeeded in creating that atmosphere. In fact, much of her success can be attributed to the support she’s received from the previous owner, Kerri Ross, who ran the business for 21 years.  

“She’s been lovely, and I can’t thank her enough for all the help she’s offered to me,” Elisabeth says.  

Beyond regular café offerings, Elisabeth has a passion for bringing people together. That’s why she hosts beautiful high teas, which she believes are perfect for celebrating life’s special moments. Whether it's a baby shower, birthday party, or just a moment of indulgence, high tea at Deja-Vu is a celebration of life and community.  

“People are always celebrating something, and I love that,” she shares.

Outside of Deja-Vu, Elisabeth is a master of multitasking. She manages her own Airbnb’s while continuing to support her husband's landscaping business – a venture she’s been involved in for over two decades.

Her passion for music runs deep and shines through her children, who excel in drums, piano, and orchestral performances. The Ribeiro family also enjoys camping and exploring new restaurants, fuelling Elisabeth’s love for food and culture.

Elisabeth’s story is one of purpose, joy, and the belief that you can achieve anything with hard work and faith.  

“You can do anything…God will give you the strength to do it,” she says, and her journey serves as an inspiring reminder that anything is possible when you follow your passion and stay true to your values.

Whether you're popping in for a coffee, indulging in high tea with friends, or searching for a unique gift, Deja-Vu serves up more than just a cup of nostalgia. It’s a place where every sip feels familiar, yet delightfully new!



What’s a beauty product you can’t live without?


“I don’t wear makeup, but I always have red lipstick. It’s my only makeup,” she laughs.

What’s one word you would use to describe yourself?


“Happy… my friends always say I’m happy!”

What’s your favourite place to visit?  


“The Sydney Opera House – It’s just beautiful there.”


Socials

Facebook: Deja-Vu
Instagram: @Dejavu.mackay

‍

Photo credit: Alyce Holzy

‍

Read More

Thriving at Every Age With Jo Sainsbury from Kickass Women

March 19, 2025

A champion of empowerment through professional development, Jo Sainsbury, Founder of ‘Kickass Women,’ believes in embracing challenging and transformative pathways while collaborating with others to successfully reinvent oneself.

“I consider myself as an on-going project and work in progress albeit heading towards my late 50’s and I’m allowed to be both a work in progress and help others grow at the same time,” shared Jo.

“I’m one of those people who still has a healthy appetite for continual self and professional development – for me it’s about what makes you feel the most alive and then creating it.”

Jo sees her current stage in life as an opportunity to flourish and she reflects fondly on all she has achieved in the past both professionally and personally, noting she now plans to prioritise ensuring the rest of her life is the best of her life.

“Most women believe they’re now likely to try new things since they turned 50,” explained Jo.

“This includes a vast number of them starting their own businesses, stepping up to take that promotion or into that leadership role, going to music festivals, becoming the exciting adventurers looking after their fitness and health, going solo travelling, and more so feeling younger than ever today!”

Professional development plays a key role in Jo's measurement of her personal growth. She believes that no matter how vast one’s skillset or knowledge base may be, there’s always room to flourish.

As part of her career, Jo recently completed an 18-month leadership program, which further secured her position within the Site Leadership Team as a Coal Mining Supervisor and equipped her with invaluable tools to create lasting personal and professional changes.

“What I’ve learnt and developed puts a greater emphasis on emotional intelligence and the ability to tap into the experiences of your employees,” Jo noted.

“Heart-centered leadership is more inclusive and compassionate and responsive rather than reactive – in business, heart-centered leadership helps build teams that are more intuitive and emotionally intelligent – and that’s what women leaders are famous for.”

Jo notes there are many examples of women leading in collaboration all around us, benefiting communities, ecosystems, families and loved ones simultaneously.

“When you put your potential, skill and enthusiasm together, possibilities open their doors for you automatically,” added Jo.

“The investment you make in your professional development is a strong investment you make in yourself.”

“So ladies, you may have to lose who you were to find out who you are – chase those dreams, fulfill those goals, and love your age, as you are old enough to know there’s better, young enough not to care, and experienced enough to do it right now.”

What exciting challenge do you have coming up?

“Later this year, I’ll be taking on the Three Capes Trek in Tasmania, an incredible multi-day hike through some of Australia’s most breathtaking coastal landscapes. It’s a personal challenge, but more importantly, it’s an opportunity to raise funds for CQ Rescue. If you’d like to contribute, you can donate via my fundraising page: CQ Rescue Three Capes 2025 – Jo Sainsbury.

kickasswomen.com.au

‍

Photo credit: Alyce Holzy Photography

‍

Read More

The Game-Changer Businesses NEED With Emma Armstrong from The Kollective Co. 

March 20, 2025

Mackay’s business scene just got a seismic shake-up.  
The Kollective Co. has arrived—ready to redefine how businesses grow, connect, and thrive. But, this isn’t just another business hub—it’s a dynamic fusion of  
coaching, education, and holistic tools designed to elevate businesses  
from the inside out. 
Founded by Emma Armstrong, a business growth strategist who blends strategy with soul, she takes a no-nonsense approach to unlocking potential and driving high-impact results. 
 
Emma is shaking up the way businesses grow, connect, and transform. With The Kollective Co., an innovative suite of business tools, and Mackay’s newest networking event, The Ko Work, she’s rewriting the playbook on professional success. 
 
“We’re in the business of growing businesses and people,” she says. 
 
“It’s a Kollective house for strategy, education, and mindset shifts that  
get real results.” 
 
Think of her as the Gordon Ramsay of business—minus the screaming  
and with added strategy. Whether it’s sales, marketing, team dynamics,  
or leadership, Emma doesn’t sugarcoat the roadblocks holding  
businesses back. Instead, she delivers psychology-backed, high-impact  
solutions designed to drive lasting success. 
 
Emma’s journey from New Zealand to London and now Australia has  
shaped her fearless approach to business. 
 
“London taught me to trust my instincts and embrace challenges,” she  
reflects. 
 
Seven years in high-stakes sales and training gave her the skills to lead  
businesses nationwide—now, she’s bringing that expertise to Mackay,  
helping businesses cut through the noise and create success on their own 
terms. 
 
Her Business Elignment program gets straight to the point, guiding businesses through four key pillars—sales, marketing, team, and leadership—so they can become profitable, scale effectively, and thrive. 
 
Recognising a gap in Mackay’s networking scene, Emma created The Ko Work 
—a high-energy business experience giving fresh, innovative businesses  
the platform they deserve. 
 
“Mackay is full of hidden gems—businesses people don’t even know  
exist,” she says. 
 
“The Ko Work is about creating real connections.”  
With bi-monthly themes and powerhouse speakers, The Ko Work delivers bite-sized inspiration and practical takeaways for business owners who don’t have time to waste. 
 
Because true success starts from within, The Kollective Co. has recently relaunched its signature range of essential oil energy sprays and rollers—crafted to support clarity, confidence, and business growth. 
From Moon Rituals Mist Spray, designed to amplify intentions, to blends like Release & Chilled, crafted to cleanse and ground, each product reflects the core emotions that drive Emma’s work. 
 
The Kollective Co’s services are grounded in its three pillars: mind, business, and soul, and its mission is as much about personal growth as business success. 
 
“Connection is at the heart of everything we do,” Emma says. 
 
“Whether it’s helping leaders trust their intuition or guiding teams to  
work cohesively, it’s all about alignment.” 
 
Through The Kollective Co, Emma Armstrong is not just shaping  
businesses—she’s shaping futures, one strategy and soul-aligned decision 
at a time. 
 

thekollectiveshop.co
Bottom of Form

‍

Photo credit: Alyce Holzy Photography

‍

Read More

Breaking The Mould With Kate Collins of Taste Whitsundays

March 19, 2025

A key figure in the Whitsunday community, Katelyn Collins (Aslett) is a renowned philanthropist and business woman who smashes through barriers, innovates and catapults ideas into a new stratosphere. Completely redefining the way people transit through Whitsunday Coast Airport, Kate introduced a high-tech food offering at Taste Whitsundays and the results have been a game-changer. Meanwhile, her fundraising endeavours have seen her spearhead initiatives and drive campaigns where all she touches turns to magic.  

Originally from Townsville, Kate moved to Airlie Beach after meeting her husband, local Kev Collins. Her career shifted when she successfully tendered for the airport cafe, where she has made a lasting impact.

“We've contributed to it becoming one of the prize-winning regional airports in the country over the last couple of years, we are very focused on trying to include as much local produce, with our gift shop and the cafe, we try to use as much local food and products and put a local spin on it,” Kate emphasised.

In Kate's other ventures, she recently received the emerging Queensland Philanthropist of the Year award, which she said was humbling but amazing.

“The main reason I won that award is for several years I've had a not-for-profit business that I started called My Giving Table,” Kate explained.

My Giving Table turns gatherings into fundraisers. Whether it's a birthday, cocktail party, or dinner, hosts can register their event on the platform, set a theme, and send invitations. Instead of gifts, guests donate to a chosen charity or purchase tickets, with all proceeds going directly to the cause.

Between My Giving Table and the Whitsunday Luxe raffle that Kate has put together for the last seven years for Women’s Legal Service, she has raised over half a million dollars for charities and is currently supporting our local Team Whitsundays Dancing CEOs to raise funds for their campaign.

Kate explained how she is now at a stage where she looks to give back to others in the community.

“If you are successful in life, then the way to be more successful is to work out how you can give back to others, because you hit a point that your success and your focus on yourself is only filling so much of the story.”

Alongside this achievement, Kate has also found success with her business, Taste Whitsunday, where they have made remarkable advancements in technology. Their innovations have been so impactful that they have influenced major global companies, including Emirates.

When asked what challenges Kate has faced as a female entrepreneur, she stated that she never puts that hat on, and that she is a business person who doesn’t define herself by her femininity but says that it has actually helped her in many areas of business.

Do you have any female role models in your life?

“Growing up my mother was, because she was in a small business, so I spent my childhood watching my mum, working all kinds of hours and juggling and whilst my mum and dad were in a business together, my mum was really the brains behind it.”

What advice would you offer to other women looking to start their own business or take on leadership roles?

“Be kind to yourself and be fearless and take risks.”

‍

Photo credit: Alyce Holzy Photography

‍

Read More

A Journey Of ‘Yes’ with Dr Ritu Rana From Ritu Rana Medical

March 19, 2025

If you ask Dr Ritu Rana how she ended up in Mackay, she’ll tell you it started with a search for sunshine. What she found was more than just warm weather—she found a thriving career, a supportive community, and a life where medicine and motherhood go hand in hand. Today, she’s not just one of Queensland’s leading fertility specialists; she’s also a business powerhouse, balancing family life and a medical empire with grace, determination, and a knack for making the impossible seem effortless.

Dr Rana’s journey is nothing short of extraordinary. Born and trained in India, she met her husband in medical school before moving to the UK for further training. She spent over a decade in England, where she sharpened her expertise in obstetrics and gynaecology, specialising in high-risk pregnancies, advanced laparoscopic surgery, and infertility treatment. Her time at the Leeds Centre of Reproductive Medicine saw her working at the forefront of IVF, helping thousands of couples on their journey to parenthood.

But it wasn’t just her career that shaped her move to Australia. Her middle child suffered from severe eczema, requiring immunosuppressant medication. The family needed a change, and with the UK’s grey skies doing little to help, they set their sights on somewhere warmer. After considering Dubai and India, fate led them to Mackay—thanks to a friend who was relocating there at the same time. It was a leap of faith that paid off, with Mackay quickly feeling like home.

Dr Rana’s path to business ownership wasn’t planned. She initially joined renowned fertility specialist Dr Lance Herron’s practice in 2018, seeking the flexibility of private practice while raising three young children. She took on a part-time role, easing into the business while still focusing on family.

Then, in 2020, everything changed. Dr Herron fell ill, and overnight, she was faced with a decision: close the practice or step up. Without hesitation, she chose the latter, taking over his patients and ensuring continuity of care. It was a baptism by fire, but one she handled with the same precision and care she brings to her medical practice.

Running a business was new territory.

“Medical school teaches you how to save lives, not how to manage staff, finances, or a growing practice,” Dr Rana said.

But with the support of mentors—particularly Bill and Julie Boyd, who helped her navigate the complexities of Medicare and private health funds—Dr Rana quickly mastered the business side of medicine.

Fast forward to today, and her clinic boasts one of the highest IVF success rates in Queensland, a testament to her skill, dedication, and the deep trust her patients place in her. Dr Rana is the first to acknowledge that her success isn’t just her own. She firmly believes that the team around her plays an instrumental role in everything she has achieved. From the compassionate midwives who provide unwavering support to the administration team who, as she puts it, "almost literally organise my life," she knows she couldn’t do it without them.

"Without my team, I would be lost," she says.

"Their care, dedication, and ability to keep everything running smoothly allow me to focus on what I do best—helping my patients on their fertility journey."

Success in business is one thing. Success while juggling a medical career and three children is another. For Dr Rana, balance comes down to two things: planning and support. She meticulously schedules her year, aligning work commitments with school holidays to ensure quality family time. A strong support system—including a cleaner, a home helper, and a nanny—allows her to focus on her patients during the day and be fully present for her children in the evenings.

She also credits her husband, a psychiatrist, as her rock. Both with demanding careers, they share responsibilities and carve out time for themselves—whether it’s a Netflix night or a well-deserved family holiday.

Dr Rana is passionate about encouraging young women to chase their dreams, especially in medicine. Her advice?

“Be clear about your goals and work relentlessly towards them.

“Medicine is demanding, but it doesn’t have to come at the expense of fun and balance.”

She also believes in seizing opportunities.

“Life presents chances for growth, and success comes from saying ‘yes’ to challenges—even when they seem daunting.”

If she had hesitated when Dr Herron fell ill, she might never have discovered her talent for business.

For women navigating careers and families, she emphasises the importance of structure and support.

“You can have it all—just not all at once.

“Prioritisation, delegation, and a little self-care go a long way.”

When she’s not transforming lives in the clinic, Dr Rana is an avid traveller. With 35 countries under her belt, she finds joy in exploring nature, history, and different cultures. She also loves cooking, ensuring her family eats nutritious, balanced meals despite their hectic schedules.

Her story is proof that success isn’t about having an easy path—it’s about making the most of the journey.

From doctor to businesswoman, from England to Mackay, and from part-time practitioner to leading one of Queensland’s most successful fertility clinics, Dr Ritu Rana embodies resilience, ambition, and the power of saying ‘yes’ to new opportunities.

She may have come to Mackay in search of sunshine, but in the process, she brought her own light, warming the lives of those she helps and guides.

Rituranamedical.com.au

Items Always in My Handbag
You'll always find a Christian Dior lip balm and Lancôme La Vie Est Belle perfume in my handbag. I've used them for at least eight years—I dislike dry lips and always want to smell good! I also keep them in my desk drawer at work, so I'm never without them. When travelling, I always carry La Roche face serum, which keeps my skin soft and refreshed.

Something People May Not Know About Me
I have a passion for fashion and makeup. I love dressing up for social occasions and experimenting with different styles. My 16-year-old daughter is actually better at makeup than I am, and I love learning from her!

Favourite Place in the World
Rome. Its breathtaking architecture feels like stepping into a living museum. I spent three days there but would love a week to truly soak in the beauty and history of the Eternal City.

‍

Photo credit: Alyce Holzy Photography

‍

Read More

Breaking Barriers, Closing Deals With Kelisha Day, Sales and Leasing Executive, Explore Property Commercial

March 20, 2025

At just 23, Kelisha Day is proving that age and gender are no barriers to success in the high-stakes world of commercial real estate. As a Sales and Leasing Executive with Explore Property Commercial, she’s not just finding the perfect spaces for businesses—she’s carving out her own place in an industry traditionally dominated by men.

Kelisha’s story is one of grit, persistence, and a genuine love for helping people. Her journey began in 2019, not with a glamorous job offer, but as a determined young woman handing in her resume—and then following up until she got her foot in the door. From her first role as a personal assistant to director Jordan Miller, she soaked up every aspect of the business, moving to Brisbane to manage a property portfolio before returning to Mackay to take on sales and leasing. Since then, it’s been non-stop growth, both for Kelisha and the clients who trust her expertise.

“In commercial real estate, I’m here to make a difference,” Kelisha says.

“Yes, it’s a male-dominated industry, and that comes with its challenges. But I love proving myself, getting deals done, and earning that repeat business.”

Kelisha’s approach sets her apart. In an industry where transactions can feel impersonal, she makes it her mission to guide clients through the entire journey.

“It’s not just about a contract on paper—it’s about building relationships, ensuring clients understand the process, and helping businesses find the perfect space to thrive.”

Her expertise is backed by an impressive track record of successful deals. One standout achievement was her involvement in the sale of 135-137 Nebo Road. When the property first hit the market, it was only 60 per cent occupied. Determined to add value, Kelisha took the lead in sourcing tenants, crafting detailed layout plans to match their needs, and working closely with builders to bring the fit-outs to life. Her hands-on approach resulted in full occupancy and a 15 per cent uplift on the final sale price.

Beyond sales, Kelisha has been instrumental in securing some of the largest commercial leasing deals in Mackay’s CBD in recent years. Many of these spaces started as cold shells, but with her strategic planning, she transformed them into high-quality tenancies with competitive rental rates—delivering exceptional outcomes for both landlords and the broader Mackay business community.

When asked who inspires her, Kelisha doesn’t cite high-profile moguls or real estate tycoons.

“My mum,” she says without hesitation.

“She’s a go-getter, she taught me that hard work brings results, and nothing comes to you by doing nothing.”

It’s a philosophy Kelisha embodies daily—pushing forward, making her mark, and proving that passion and persistence are the ultimate game-changers in business.

If the past five years are any indication, this young go-getter is only just getting started.

explorepropertymackay.com.au

Favourite place in the world?
I’ve been to Canada, the UK, and Europe, but K’Gari is my happy place. The west side—Moon Point area—feels like another world. White sand, aqua water, pink-and-blue skies. My partner and I even waded waist-deep with dolphins on Christmas!

What are you reading?
I'm reading Financial Feminist by Tori Dunlop. It’s a fantastic book on saving, investing, and closing the financial gap between men and women.

‍

Read More

Your FREE Voice In Print

Home Hill: Cornetts IGA | United Service Station| Complete Health Pharmacy
Ayr: Woolworths | Coles | Tosh’s Convenience Store | Shell Service Station | Ayr Medical Group | Farmhouse Ayr Coffee & Cafe | Dal Santo’s Deli | Woods Newsagencies  
Brandon
: Hotel Brandon | JC’s Cafe
60 + distribution points

Locally Owned. Community Loved.

Subscribe Free