Ten years is a long time to be in business, but in March that’s exactly what Kara Collins of Yellow Brick Road Home Loans in Mackay has achieved. For someone who had a child at 18 and could have easily used that as an excuse, she used it to spur her on and achieve.

“With having a baby so young, I was responsible for the future of myself.

“Having my son Ashton was a challenge but it was also the reason I pushed myself constantly to always do better.

“I am so proud of the amazing young man he is today, and also of myself for being strong enough to always have his back and do the best I could for him,” Kara explains.

Kara, who never leaves her black cherry lip balm behind, has a real estate licence and manages the operations of short-term rentals. She is also a buyer's agent assisting other investors and really enjoys real estate.

“I love real estate and always have.

“I fit it around mortgage broking, finding they work really well together. I’ve been actively investing in property and growing a portfolio for the last nine years and love nothing more than helping others do the same,” she says.

Outside of business, Kara enjoys a Friday afternoon cocktail but more often than not, she’s spending time with her family and friends.

“We love to go to the beach or the parks around the region or having snacks by our pool. There is nothing better than spending time with loved ones. I also can’t help myself with projects around our home or renovating a property here and there when I get the time to.”

Like most women, Kara juggles business and family, finding it challenging at times, but finds great support in her parents, especially her mum who is also a big part of her businesses.

“It’s always a challenge with children and running businesses to juggle everything. However, having a business also brings a lot of flexibility that I wouldn’t have if I had a full-time job, so I am so grateful to be able to do everything I am.”

“My mother has always shown me from a young age that you can be a strong woman and achieve your career goals while having a family. You really can have it all,” she adds.

What are your words of wisdom?  

“Most people love to tell me how lucky I am or how wonderful it must be, but the truth is it’s a lot of long hours, stress, and self-reflection. On the other hand, it allows you to change and adapt to your life, your goals, and your family. You have to back yourself, stick to your vision and don’t give up.”

ybr.com.au

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Leading With Heart, Building With Purpose
With Tammy Laval From Mackay City Property

Tammy Laval has cemented her place in the real estate industry, with integrity, humility and heart during her 17 years working behind the scenes with a highly prominent team.  

As the heart of Mackay City Property, she manages the essential and support tasks that often go unnoticed, working 'under the radar' to drive the team's success. Notably, the team recently secured the Rate My Agent awards for No.1 Property Management Team and Top 5 Property Sales Team for Mackay 2025.

Tammy believes this success stems from three key pillars: people, passion, and purpose.

“I love our team, and the people within it,” she says with a smile.

“We’re like a family, within a family.”

In 2007, Tammy and her husband, Chris, made the bold decision to split from a business partnership and relaunch as a family-run agency. In 2021, they transitioned from a franchise group to an independent business, giving them the freedom to create something unique of their own.

Interestingly, Tammy’s entry into real estate wasn’t exactly planned. Following her family's sudden heartbreaking loss of her mother to cancer, she stepped up and into the business to assist with its operational and administrative setup.

“I had no experience in real estate – I just winged it,” she laughs. But her background in hospitality, event management, marketing, and small business operations later laid the foundation for success.

“Currently, the scope of my work centres around an operational role, collaborating with bookkeepers, accountants, advertisers, computer technicians, and other like professionals to ensure the effective delivery of our team's services.

“The diversity makes each day slightly different, and I love that,” she says.

“When things go wrong, it keeps me on my toes and it helps me to stay creative in solving problems.”

Whether it’s watching her children thrive, or celebrating milestones with her team, Tammy believes challenges ultimately pave the way for greatness.

“Every challenge comes with a reward,” she says.

“They circle each other, and that’s how I see it.”

Above all, Tammy loves working within her community. In fact, recently, she had the honour of helping revive Mackay’s art trail with The Bee Mindful Mural, and even led the Chinatown project with Mky City Heart Collective as project leader.

“It was lovely to bring back some of Mackay’s history that many weren’t aware of,” she says.

“The project had so much heart and soul.”

It’s no surprise her name was nominated for the Just Saying Project’s Magic Muse Awards 2025, set to take place in March.

Tammy sees life as a beautiful cycle of growth, giving back, and discovering new adventures.

“I think you go through stages – finding yourself, building your career, then focusing on family – and eventually, you reach a point where you can give back.

“When you give to the community, you feel that love return, and to me, that’s interchangeable… that’s where you’ll see the shine in me.”  

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Solving Problems and Celebrating Success
With Sandra Macklin From Mackay City Property

It’s true what they say, no two days are the same, and for Mackay City Property Principal, Sandra Macklin, she wouldn’t have it any other way!

Sandra’s position sees her manage and mentor both staff and office operations within the property management department of Mackay City Property. Day to day, Sandra finds great fulfilment in solving problems as they arise and tailoring her approach to real estate to suit the specific needs of each client from experienced landlords to first-time homeowners.

“There’s a lot of variations in my job, and I love the diversity of it all,” explained Sandra.

“Being a part of these exciting life transitions is really rewarding and heartwarming!”

Whilst she wears many hats in and outside the office, Sandra notes witnessing the growth of her colleagues as a career highlight in both professional and personal endeavours.

“I love watching our staff succeed, I feel like a proud Mum,” Sandra shared.

“I want success for them, and it’s wonderful to watch the journey.”

Uncovering the perfect work life balance has led Sandra to enjoy plenty of quality time with loved ones as well as an active lifestyle where she’s often exploring the great outdoors, meeting new people, trail running, and cycling.

“I always make sure I have something to look forward to, being a marathon, trail run event, or family holiday as it gives me the drive to do well at work so I can reap the rewards of hard work in the office.”

Consistency and resilience are values Sandra intertwines into her professional duties and describes her position with Mackay City Property as dynamic, challenging and rewarding.

“We all genuinely enjoy what we do and it’s rewarding to receive consistent feedback that our clients are happy,” added Sandra.

“Consistency is key, and honesty is invaluable.”

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Honest Advice And Exceptional Service
With Angela Pietzner From Mackay City Property

With 26 years in the industry, Angela Pietzner has navigated the ever-changing, challenging, and rewarding landscape of real estate.

"In the past 26 years of my real estate career, there have been so many memorable moments that it's hard for me to mention just one," Angela shared.

As a sales agent at Mackay City Property, Angela thrives on helping clients achieve their property dreams. She takes the time to truly understand her clients’ needs, working tirelessly to match them with the perfect property or the ideal buyer.

"Assisting people achieve their goals, whether buying or selling their property, is what continues to drives me," she said.

Among the highlights of her career is witnessing the joy of first-time homebuyers.

"I love seeing the excitement on the buyers' faces, especially first-home buyers, when they move into their home."

Angela also values the community-cantered approach of working within a family-owned business.

"Being a family-owned business encourages a community mindset, where our clients are members of our community, and we want to do the best we can to help them achieve their real estate goals," Angela explained.

Recognising the demands of today’s market, Angela knows that honesty is essential.

“I believe in honesty and integrity – not telling people what they want to hear," she said.

As a reputable agent at Mackay City Property, Angela knows the importance of balance.

Whether it's enjoying her oceanfront views, strolling along the beach, or cooking a homemade meal, she ensures she’s refreshed and ready to bring a fresh perspective to serve both buyers and sellers in the region like no other.

“Always go with your inner voice.”

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Going Above And Beyond
With Toni Payne From Mackay City Property

Positivity, motivation, and communication underpins Toni Payne’s success in her role as a Sales Consultant with Mackay City Property where she strives to support clients buy and sell property as stress free as possible.

“It’s extremely rewarding helping people find their dream homes as well as achieving great results for sellers and beating their expectations,” shared Toni.

Toni’s interests in architecture and design shines through in her commendable abilities to present client’s homes for sale and she never fails to offer her honest advice on how clients can achieve the best possible outcomes across the selling process.

“I love homes in general, and real estate is a job where you need to create your own business as you need to be motivated at all times to obtain listings,” added Toni.

“You need to have fantastic communication and people skills and to be able to read people and deliver personalised service for different individuals – confidence and keeping up to date with local market trends are a must!”

Over the course of her career, Toni reflects on one experience in particular with an elderly client who felt as though the sale of his home would not cover the expenses of moving into an aged care facility.

“I reassured him I was going to sell his home for more than enough to cover his concerns, and to be able to bring him some peace in his later years and see him happily set up and being looked after was extremely lovely to see,” Toni explained.

“There is no place for negativity in real estate, and with a positive mindset and knowledge, business will come your way.

“I’ve always said you should leave a little sparkle wherever you go”

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Precision And Passion
With Bridget Lamb From Mackay City Property

Specialising in everything from legislation to tenant agreements, Property Manager Bridget Lamb navigates the complexities of real estate with precision and passion at Mackay City Property.

Bridget loves the flexibility to manage her own schedule along with the rewarding challenge of seeing a problem through to resolution. Whether it’s ensuring a property is returned to an owner in pristine condition or supporting investors through their journey, Bridget takes pride in her role as a trusted advisor.

One of the more complex aspects of her role is rectifying errors caused by previous agencies, but Bridget handles it with professionalism. She knows that patience and a sharp eye for detail are essential to getting the job done right.

The satisfaction of managing warrant of possession cases has been a particular highlight for Bridget so far – because sometimes, the most high-stakes moments are the ones that truly stand out.

Bridget's reputation for providing exceptional service is built on her proactive communication, problem-solving abilities, and strong commitment to her clients’ needs. She works tirelessly to ensure the best possible outcome, even in challenging situations, earning the trust and respect of both property owners and tenants alike.

Outside of work, Bridget is a busy mum to three daughters, all of whom keep her on her toes with their sports activities. When she does find time for herself, she enjoys reading, relaxing and catching up with family and friends.

Her advice to those seeking a similar career is to “Understand the legislation, but know that every situation is unique.

“Flexibility and problem-solving are key.”

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Excellence, Integrity and Transparency 
With Eleni Karambasis From Mackay City Property
 
Eleni Karambasis’ passion and professionalism as Mackay City Property’s Licenced Agent draws from decades of experience in neighbouring positions in housing design, building, and project management. 
 
“Seeing homes come to life and recognising their potential inspired me to assist others find spaces they truly love,” explained Eleni. 
 
“That passion continues to drive my commitment to personalising each client’s journey, offering a unique perspective as I guide clients to navigate the market.” 
 
Operating as an independent professional, Eleni works with flexibility and autonomy to meet the needs of and build personal relationships with her clients. 
 
“What I love most about my role is the opportunity to connect with people, make a positive impact on their lives, enjoy the personal interaction and seeing them settle into a space they can truly call home.” 
 
Eleni believes her success stems from her genuine passion for supporting others, ability to problem-solve, a deep understanding of the market and her focus on building meaningful relationships. She remains dedicated to the rewarding aspects of her role and always willing to work around the clock.  
 
“Equally important is setting personal goals, celebrating small and large wins equally, continuing to learn and surround myself with supportive colleagues all of which keeps me inspired and energised.” 
 
“By maintaining a positive mindset, I focus on the fulfilling aspects of my work, engage with each client’s unique needs, and strive to help them achieve their goals. My aim is to consistently deliver excellent customer service and value,” added Eleni. 
 
One of Eleni’s most memorable experiences was when selling a Stately Queenslander brimming with charm, grandeur and timeless elegance. The family who owned the property wanted to find a buyer who would truly appreciate and treasure its charm and history.

It was an incredibly special time when matched with a beautiful couple who shared a deep connection to the property’s history and character and felt the same deep connection to the property, ensuring the home’s legacy would continue to be cherished. 
 
“Clear Communication and Transparency, will lead to the best” 

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Solving Problems And Building Relationships
With Vanessa Allan From Mackay City Property

Vanessa Allan sees herself as a trouble shooter, time management expert and mediator within her position as Portfolio Officer with Mackay City Property.

Although managing and maintaining a plethora of residential rental properties comes with a vast range of responsibilities, Vanessa works tirelessly to ensure her tenants secure a place to call home and explains she couldn’t do it without the support of her colleagues.

“The team I work with play a massive role in keeping my positive mindset, and if it wasn’t for them, I wouldn’t be able to do it – we are like no other,” explained Vanessa.

“Being a part of a team that works so well together, and being able to assist both tenants and landlords through the process is what I love the most about my job.”

Vanessa intertwines both resilience and conflict resolution into her day-to-day duties to navigate instances where she may need to deliver difficult information to clients in the areas of repairs, maintenance or in the most unfortunate circumstances, advising tenants to vacate a property.

However, in leaning on her colleagues, family and friends, Vanessa practices patience to continue working towards a successful outcome for each and every tenant.  

When the workday concludes, Vanessa often sets aside plenty of time to make memories with her loved ones and particularly favours mini adventures as her go to activities.

Vanessa’s career continues to reward her in new and exciting ways each day, and one moment she reflects on fondly was when she gratefully received her first online review, a feeling she hopes to continue replicating.

“Trust the process.”

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mackaycityproperty.com.au

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Step into the world of Burnups Furniture Court, where seven decades of family tradition seamlessly blend with the ever-evolving landscape of style. From cutting-edge modern designs to timeless classics that never go out of fashion, Burnups has become the ultimate destination for furniture in the Whitsundays. With an unwavering passion for quality and an intuitive understanding of what every home needs, Burnups truly offers something for everyone.
Founded in 1950, the family-run business has been passed down through the generations. Today, current owner Clive Burnup proudly welcomes daughter Issy into the fold to continue the Burnups legacy.
Issy has taken the reins of Burnups’ commercial operations, working closely with clients on Hamilton Island and several local resorts. Under her leadership, this aspect of the business has evolved into Burnups’ Design Division, a name she not only created but also paired with a website she personally developed.
As Issy reflects on her journey, she’s grateful for the opportunity to inject a more contemporary edge into the furniture selections she curates for her clients. At the same time, she maintains a deep appreciation for the timeless appeal of classic, old-school pieces, such as the iconic recliners from Lazyboy. Burnups continues to proudly serve as an exclusive Lazyboy gallery, honouring those enduring favourites.
For Issy, a key piece of advice has shaped her success: "Remain level-headed, think things through before acting or speaking, and avoid knee-jerk reactions."
With a background in both music and interior design, Issy’s diverse skill set complements her entrepreneurial spirit. Having once toured with rock bands around Brisbane, she has always found inspiration in powerful female rockers like Alanis Morissette.
However, for Issy, her ultimate role model has always been her mother, who has worked in the business for 25 years. Unfortunately, due to a cancer diagnosis, Jen has stepped back and Issy has stepped up to take over her mother's role. Another role model for Issy has been her father, Clive, who is a wealth of knowledge, and has run the business for over 50 years and continues to do so. Issy and Clive have worked together closely as a team to continue growing the family business.
Amid her busy schedule, Issy is committed to carving out time for herself. “I work six days a week, so it’s a lot, but I always make sure to take time off when I can. It’s important to step away, get out, and do things that recharge you,” she shares.
Issy explained how the most important thing for this line of business is being able to get on with all walks of life:
“In the industry, you've got a variety of ages, genders, and just mindsets, its being able to get along with anyone.”
“As we are a family business, we go out of our way to make sure that every customer is happy.”
What advice would you give to another woman looking to start or grow their own business?
“I think a common thing people think is that you've got to lose your feminine touch. What they mistake that for is being tough. Of course, you've got to be tough, but you don't have to lose your femininity.”
What's an item that's always in your handbag?
“Funnily enough, a Stanley knife, we have them here to cut open all the bags furniture comes in, whenever I go to the airport, I have to remember to take it out!”
What's something about yourself that not many people know?
“Even though I write and play music, I am partially deaf.”
furniturecourt.com.au

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From growing up with minimal knowledge of cars to now driving success behind the scenes of the workshop floor, Andrea McCarthy is hammering stereotypes and repairing trust at McCarthy Panel Works.

“I knew very little about cars, the repair industry or insurance…but I had to be determined and I learned fast.”

It wasn’t until after welcoming her firstborn with husband Craig McCarthy that she entered the family business. Since then, her fascination for the automotive repair industry has kindled a passion for innovation and change.

“So many repair shops do things ‘the way they always have’ without asking why.

“I have developed into a very outspoken industry representative who will challenge a preconceived normal…if there is no logical reason for it.”

For Andrea, a regular day at the panel shop involves consulting clients, liaising with assessors and insurance companies, attending online industry meetings, and managing the business’s finances.

“Like most business owners, I wear a variety of hats!”

“One of the biggest lessons I’ve learnt in business is that people do not always say what they mean, nor do they mean what they say.”

“Yet I still find the industry fascinating.”

Knocking down stereotypes and delivering quality service is the main focus for Andrea and the team.

Andrea understands the loss, grief, and financial pressure that often looms long after the accident, that’s why McCarthy Panel Works is dedicated to providing quality service with care.

“Having an accident is never planned.”

“It comes with a sense of loss or grief and financial pressure, so guiding clients through options and explaining what to do is what I love most about my job.”

As a woman in the trade, Andrea has faced her own challenges but values the different strengths men and women bring to the industry.

“I still get the odd few people that make assumptions based on gender, but it says more about them than me.”

“Men and women think differently; sometimes it’s the different approach that reshapes outcomes.

“A cross-section of industry leaders is important to achieve a more balanced approach.”

With Andrea fuelling innovation at McCarthy Panel Works, the automotive repair industry is being reshaped, refined, and steered toward a new future.

Must have accessories?
“My Dog!! He comes to work with me every day – he is never sad to either.”

Mid-arvo pick me up advice – what’d your go-to drink or snack?
“I’m a Coffee till noon gal.”  

What’s one thing people would be surprised to learn about you?
“I run a community choir for Women called the Bella Mammas - They are a completely unruly bunch of the most fantastic women.”

mccarthypanel.com.au

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Owner and managing director of Berry Excavations, Linda Berry, has seen it all. In a male-dominated industry, she’s stood shoulder to shoulder alongside her male peers and not only survived but thrived.

Servicing the Whitsundays for 30 years in civil construction, Linda has a team of widely experienced long-term local employees who specialise in developments, land subdivisions, roadbuilding, general earthworks and more, across Government, commercial and domestic sectors.

For a former clothing designer, it could be daunting to supervise 20 males when you're in your twenties and starting out in construction, but not Linda. In fact, she relished the challenge.  

“Sometimes you have to open the doors and forge your own path forward. While I would have loved to have a female mentor in my life, I ended up just finding my own way,” she says proudly.

But it’s not all about running a successful business and being in charge of several men for Linda, either. She loves seeing family and catching live music, too.

“I love catching up with family and friends and because I come from a family of musicians, I really enjoy music festivals, and live artists, or just listening to music.

While she didn’t have any female mentors, she is inspired by women who dare to challenge the status quo and break down barriers, as she explains.

“There are many inspirational women and men throughout history, but one standout for me is Amelia Earhart, who was the first female aviator to fly solo across the Atlantic Ocean. I am so inspired by her breaking down barriers in the aviation industry and encouraging women to pursue careers in male-dominated industries.”

For someone whose next adventure is in the Canadian Rockies and Wyoming on horseback, what advice would she give to a teenager wanting a similar career?

“Create clear and achievable goals and take action to get there. Back yourself and believe in your ability. Get support and good advice. Learn and educate yourself with books, podcasts, courses, and people working in your chosen industry.

“Most of all, own it! There will be challenges, so use those to learn and create change. But also remember to be kind to yourself as breaking barriers is sometimes uncomfortable.

What would you have done differently?

“I never look back, only forward. I’m always looking for better ways of doing things, but if I were to have done some things differently, then it wouldn’t have brought me to who I am today,” she states.

“Life is meant to be enjoyed. Surround yourself with people who support you and who bring you joy and be that person for them as well.”
What are you reading right now?

Napolean Hill – The Psychology of Wealth

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berryexcavations.com.au

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Running a resort isn’t just about luxury; it’s about the people who make it unforgettable. At Coral Sea Resort, General Manager Dawn Romanella creates a thriving workplace culture and drives sustainable initiatives, ensuring both staff and guests have exceptional experiences.
In an industry known for high turnover, Dawn focuses on employee satisfaction, knowing that a happy team leads to outstanding guest experiences.
"People are the heart of this business. If our team isn’t happy, that energy filters through to the guest experience. We’ve put a real focus on making Coral Sea Resort a great place to work.”
Having worked her way up through various hospitality roles, Dawn’s hands-on experience has shaped her leadership style.
"I’ve been in their shoes! I know what it’s like to be on the floor during a packed-out service or to manage behind the scenes. That experience helps me connect with the team and understand what they need to succeed. Leadership isn’t about just calling the shots—it’s about lifting people up and helping them grow.”
Sustainability is a core value at Coral Sea Resort, with the team constantly seeking ways to reduce their environmental impact. From minimising waste and using eco-friendly products to implementing energy-efficient practices, they are committed to responsible operations.
“We introduced a pool towel token system to cut down on unnecessary washing, and we’re sourcing more local ingredients for our restaurant. Little things add up, and we want to make sure guests can enjoy their stay knowing we’re doing our part."
While focusing on sustainability, the resort still maintains luxury.
"Sustainability and luxury can absolutely go hand in hand. People don’t want to sacrifice comfort, but they do appreciate thoughtful choices—like using locally made, high-quality products rather than mass-produced ones. We focus on making smart changes that feel natural, not forced."
Dawn says what sets Coral Sea Resort apart is the guest experience, stunning views and fantastic staff members.
“It’s the warm, personal service that keeps people coming back. We don’t want guests to just ‘stay’ here—we want them to feel connected, relaxed, and genuinely taken care of."
What’s one item that’s always in your handbag?
Lipstick, always! It’s surprisingly versatile—great for a quick touch-up, a pop of colour, or in desperate times, even a makeshift blush.
Do you follow any inspirational women online?
“I listen to a mix of podcasts—some insightful, some purely for entertainment. I love Chelsea Handler and Alex Cooper for their boldness and humour, and when I need something more thought-provoking, Mel Robbins always has great advice on resilience and mindset.”
Have you had any wonderful women role models in your life, like a mentor, who helped you achieve success?

“I’ve been lucky to have strong women around me at every stage of life. There has always been someone I could lean on—whether it was a mentor who challenged me, a colleague who had my back, or my family, who have been my greatest source of strength (and unsolicited advice). Their influence has shaped how I lead, problem-solve, and navigate challenges. I truly believe success isn’t just about personal achievements but about the people who support, challenge, and inspire you along the way.”

Coralsearesort.com

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Mackay Women’s Services is here to support women, children, and families across the Mackay, Whitsunday, and Isaac regions. With a passion for making a difference, the organisation empowers women to reclaim their lives, offering strength, guidance, and the confidence to move forward.

In 2024, Mackay Women’s Services delivered nearly 3,000 episodes of care, providing over 18,000 hours of counselling and case management. This service has been instrumental in reaching not only women but also children and adolescents, with 224 young people under the age of 17 receiving critical support.

To further its reach and effectiveness, Mackay Women’s Services has doubled its practice team since 2024. The team now includes 21 qualified counsellors and case managers, alongside a specialised high-risk team dedicated to handling urgent and complex cases. This expansion comes in response to the increasing demand for support, as the nation continues to grapple with the rise, and prevalence, of Domestic and Family Violence (DFV) and Sexual Violence (SV).

Recently appointed CEO, Belinda Berg, is guided by a passion for community service and a commitment to supporting the most vulnerable members of society.

“We're excited about the incredible talent within our team, and together, we're building a strong positive culture” she said.

“This, in turn, is providing greater access to our services and ensuring that those in need in the community are aware of the support we can provide”

Mackay Women’s Services is the lead, accredited DFV agency in the region, offering a comprehensive range of services. These services include Women’s DFV & SV counselling and case management, Child and Adolescent Counselling supports, Wellbeing and Recovery programs, Court Related support and advocacy, Men’s Behaviour Change programs and home safety and security devices or repairs.

The organisation is the lead agency for the Mackay High-Risk Team offering a coordinated integrated response to urgent cases of DFV.

Additionally, Mackay Women’s Services is focused on the long-term wellbeing and recovery of those impacted by gender-based violence. With programs aimed at improving the wellbeing of victim-survivors, building skills to recognise unhealthy behaviours in relationships, and resilience, Mackay Women’s Services supports victim-survivors to sustain long-term change and rebuild their lives.

Belinda is excited about the future of Mackay Women’s Services, emphasising that the organisation is in a position to grow even further.

“We’re looking to double our services over the next couple of years,” Belinda shared.

"I’m really excited to lead Mackay Women’s Services into this new era."

Mackay Women’s Services is a lifeline for many, offering professional guidance and compassionate care to those who need it most. The organisation's ability to address both immediate needs and long-term recovery makes it a cornerstone of support for the Mackay, Whitsunday, and Isaac regions.

For anyone in need of support, Mackay Women’s Services is a trusted partner, ready to help navigate the challenges of Domestic and Family Violence with professionalism and compassion.

To contact Mackay Women’s Services, visit their office at 418A Shakespeare Street or call 4953 1788. Donations to support their work can be made via www.givenow.com.au/dvrsmackay

mackaywomensservices.org.au

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Fiz Perfrement
Health & Safety, and Wellbeing Advisor For Whitsunday Regional Council
"I’ve always been passionate about creating positive environments where people feel safe, supported, and empowered to thrive,” shared Fiz who is deeply committed to fostering safe and supportive environments.
A background in small business management naturally led Fiz to the health and safety field where she believes in building relationships based on trust, empathy, and open communication - fostering a healthy work-life balance.
"Strong relationships create stronger teams, and when people feel valued, they are happier and more engaged."
Fiz's future goals include deepening her expertise in workplace culture and psychological safety. Additionally, she's passionate about mentoring other women, promoting inclusivity and support.
What’s your favourite activity to unwind?
“My Husband and I love walking from the Sailing Club around to the Cannonvale Foreshore. I love bumping into other Council employees enjoying the sunshine!”
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Billie Davis
Senior Commercial Officer in Aviation & Tourism
With a dedicated 15 years in the legal field, Billie is driven by a love for law and its impact on daily life. She uses this knowledge every day in her role as Senior Commercial Officer in Aviation and Tourism.
“I’ve always had a love for the law in how it is created, interpreted, and affects daily life, oh and Elle Woods of course.”
She credits her mentors, Suzanne Brown, Kristin Conlon, and Marianne Lloyd-Morgan, for their support throughout her career.
“They have been nothing but inspiring with their careers, knowledge, achievements, and how they have shaped how women are perceived in law,” Billie shares.
Billie believes in balancing both employer and community interests in decision-making, something her long-standing tenure at Council has taught her.
What are you reading right now?
“The Survivors by Jane Harper”
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Patricia (Patty) Jago
Coordinator Rates
For Patty, it is all about making a positive impact and empowering individuals to understand local government and its role in the community.
"I've always been passionate about my work, driven by a desire to make a positive impact and help others," she shares.
"Without a university education, I've relied on self-directed learning and determination.” Patty aims to inspire that drive among her peers.
She finds balance through running and one of her shining achievements is being the first female finisher of the Airlie Beach Marathon.
Looking ahead, Patty is focused on fostering growth within her team with ongoing training and development opportunities, enabling them to take on increasingly complex responsibilities.
What are your must-have tech accessories?
“The ABC Kids app on my phone for my gorgeous grandchildren, and my Garmin to track my kms for marathon training.”
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Sandra Kay Black
Disaster Management Coordinator & Local Recovery Coordinator
Sandra has been with Council for an impressive 27 years and loves how her role has evolved over the years.
“I loved the idea of helping communities and learning a new skill,” she shares about her start in disaster recovery. Sandra was proud to be nominated for an “Everyday Hero Award” and was a finalist for her work after TC Debbie.
Inspired by Anne Leadbeater, Sandra is an expert in her field with guiding her efforts, inspiring her community journey and learning new approaches to resilience.
“I feature in a book about resilient women, ‘Campfire for the Woman’s Heart,’” she adds, reflecting on the challenges she faced after TC Debbie.

Sandra’s mantra: “My family, my health, my job, and my wealth.” Her future goal is to continue supporting her community and daughter, Harriet’s, growth because “If you don’t take risks, nothing happens!”
What’s a beauty product you can't live without?
“I love my red lipstick!”

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Brooke Miles the owner and curator of the Above and Below Gallery at Port Of Airlie, is going beyond the cliches of women in photography by turning her captivating photographic artwork into a thriving business. Since working in a camera shop at sixteen and falling in love with her high school's dark room, Brooke has grown into a powerhouse professional photographer.
“I have always loved photography, when I was younger, it was become a photographer, a marine biologist or a drummer! So, I went with photography!”
Brooke is very proud of how far she has come, as a small business and gallery owner, in keeping a strong head when challenges arise and always acting on good advice.
“I’m actually really proud that I’m still going and have survived all the ups and downs the last 20 years has thrown at me!” shared Brooke. “I’m also proud of the fact I get to employ a small team, providing a great work environment and putting food on their tables!”
Brooke is always looking to improve upon her skills and growing her gallery business through strong connections here in the Whitsundays and abroad. Handpicked selections of her masterful photography adorn the walls of her intimate gallery in the Port of Airlie marina precinct, where guests can browse works from both local sites of natural beauty, and those from around the world. Sink into the quiet depths of the Eungella rainforest, swim along with a turtle as it glides through the reef or go sky-high with stunning aerial shots that show the true majesty of nature. Fall in love with one of Brooke’s images and you can take it home with you. Framed to perfection, packed as a print, or perhaps even a set of coasters, Above and Below offers artwork to suit almost any budget.
Partnering with her own father, Mark Miles Design, and also local artist Kate Schuler to bring jewellery and ceramics to her gallery, along with an extensive gift and souvenir line of her own, Brooke adds depth and style to the retail experience.  
“I love it when I start to think up a new idea or shift in the business, and then all of a sudden, the phone rings, or I receive an email to that very subject... it’s crazy but it’s happened often enough to notice!”
When Brooke is not leaning out the door of a helicopter doing aerial shots of the islands, or snorkelling with turtles to photograph their calm majesty, she loves to travel and visit new places, capturing more of their wonderful scenes. As such, she is constantly taking new photographs and updating her website and hanging stock with new prints, so each time you step through her gallery doors you will see something new from her latest adventure.
“I’m pretty good at taking time off but I’m also very lucky that my work is my passion.”
Brooke is constantly motivated by her passion for photography, saying it’s a thrilling work-life balance of exhilarating adventure and relaxing natural beauty. She’s always moving forward, proud to be the go-to gallery for nature art in North Queensland, both instore and also online at www.aboveandbelowgallery.com.au

Favourite destination or place to be?
“Too many to list! Mexico, Japan, Columbia, Tonga, Raja Ampat, Great Barrier Reef, and of course Airlie Beach to name a few!”
aboveandbelowgallery.com.au

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Some women make an entrance, but Nadine Becker makes an impact.
As the owner of Ella Baché Mackay, she’s not just redefining skincare—she’s elevating the entire beauty experience. Approaching seven years of business ownership and instigating a game-changing move to a larger, more tranquil space in Wood Street, Nadine is proving that when passion meets expertise, the results are nothing short of radiant.
“The space is so peaceful and private—it’s a sanctuary,” she says.
This expansion hasn’t just been about square footage—it’s about what’s possible. The larger premises means tailored couples’ experiences are now a reality, where ‘his and her’ treatments can be perfectly matched.
“It’s all about designing the perfect experience for them both,” Nadine explains.
It’s this belief that beauty isn’t one-size-fits-all that sets Ella Baché apart.
“No two skins are alike. ‘Bespoke’ gets thrown around a lot, but that’s how we’ve always worked.
“Every treatment is tailored to the individual.”
One of the latest advancements on offer is the Japanese head spa, where a halo of water delivers a hypnotic, stress-melting massage experience.
“It’s next level relaxation,” she says.
From traditional beauty to cutting-edge aesthetics, Nadine and her team of five diploma-qualified therapists deliver expertise across all aspects of skincare and body care. Microneedling has become one of the clinic’s most in-demand treatments, working beneath the surface to activate collagen, smooth fine lines, and rejuvenate tired skin.
And while innovation is key, so is legacy. Nadine is passionate about mentoring the next generation of beauty therapists, employing three school-based trainees who offer reduced-cost treatments under the guidance of her senior team.
“It’s about giving them hands-on experience in a real salon setting. Plus, clients can get an amazing $50 spa pedicure or a $30 massage while supporting the next wave of talent,” she says.
For anyone wanting to break into the industry, her advice is simple: never stop learning.
“You can’t get complacent in this business. Trends change, techniques evolve—if you don’t keep up, you get left behind,” she says.
It’s this relentless pursuit of growth that keeps Nadine at the top of her game, and it’s a mindset reinforced by her fiancé, Frank, who has been both her biggest cheerleader and business mentor.
“He’s the one who always tells me to back myself. Take the plunge. Take the risks,” she says.
As the couple prepares for their destination wedding in Maleny this August, Nadine is embracing the crisp hinterland air as the perfect backdrop for their big day.
And while she may be all about beauty, there’s a toughness beneath the polish.
She’s a touch rugby and netball player, raised by a woman who could out-fish any bloke.
“My mum was fearless, and had the biggest heart,” she says.
“She took in other kids even when we didn’t have much to give.”
That spirit of resilience, generosity, and drive is woven into everything Nadine does.
Because at the end of the day, beauty isn’t just about glowing skin—it’s about strength, confidence, and the courage to take on the world.

What’s your go-to cooking crowd-pleaser?
“I recently taught myself how to make a chicken and mushroom risotto because Frank loves it. I also make a mean green Thai chicken curry.”

Ellabache.com.au

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In a world filled with pesticides, harsh chemicals, and mass-produced food, Airlie Health Hub takes you back to basics, offering a refreshing alternative with real wholesome foods, a vibrant community, and fresh garden produce that will transform the way you live.
At the helm of this soul-enriching vessel is Hayley Moran, whose personal journey through the world of health has led her to cultivate a warm and mindful community, one that shops with intention and values the quality of what they put into their bodies.
Hayley’s journey is one of self-discovery and perseverance. Growing up on the Sunshine Coast, Hayley was fortunate to grow up around primary producers and was immersed in a conscious community, “We got honey from the honey lady, the milkmen lived down the end of my road, there were lots of small community businesses.”
After arriving in Airlie Beach at just 19 years old, Hayley was shocked to find that the wholesome culture she had known on the Sunshine Coast did not exist locally. As she tried to adapt to the lifestyle of the Whitsundays, she faced her own health challenges, an experience that ultimately inspired her to create change in both her own life and within the community.
Having met her husband and now business partner, Paul, while working in the tourism industry, the couple opened Airlie Health Hub and love nothing more than advising and helping the community on all things health and organic produce. Not only are her customers valued and treated like family, the couple take pride in the friendships they have formed with local suppliers. They often head out onto the land for some hands-on interaction with the produce they sell, harvesting produce and fully understanding the process. That way, they can appreciate the food’s journey into their store and onto their shelves.
Hoping to drive away the stigma behind pricing and organic food, Hayley and Paul aim to make organic food accessible to all while educating the community on the benefits of a healthy lifestyle. With their fresh and vibrant shop as clean as their produce, the pair stock it with competitively priced organic lamb and beef mince, vibrant and fresh local fruits and vegetables, and organic dry goods, household items and more. Many items are carefully placed in recycled clear glass jars lovingly brought in by customers.
Hayley has used her healthy childhood to formulate a nutritious and wholesome Whitsunday community and wants women looking to enact change and begin their own ventures in the community to never let fear hold them back. “Never let fear stop you from achieving your goals and surround yourself with people that hold the same interests” she explained, having battled with fear herself for four years prior to opening Airlie Health Hub.
Paul and Hayley cultivate a welcoming and positive atmosphere at Airlie Health Hub, eagerly anticipating the opportunity to educate and grow a larger community of consciously healthy individuals.
What's an item you always have in your handbag that you can't go a day without?
“Sea moss, oregano oil, clearing spray.
“These are also all available to buy in my shop.”
facebook.com/airliehealthhub

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Photography has been a lifelong passion for Robyn Bonner, one that is fuelled by a love of art and creativity that runs deep in her family. With 16 years of experience in the Whitsundays, Robyn has built a thriving business, R Jean Photography.
“Photography kind of found me. Growing up a country kid, art and creativity were always a part of my life—my grandmother was an artist, and my mum always had a camera in hand.”
Robyn started her career capturing moments aboard the Fantasy ship Ammari. After the ship’s closure, she transitioned into a PA role at a local real estate agency, where she began photographing properties. In 2014, Robyn partnered with another photographer to refine her skills in portrait, family, and wedding photography, and four years later launched her own business.
“I decided to launch R Jean Photography in 2018. In the beginning, I worked part-time, balancing my business while expanding my skills through self-learning. Over time, I built a loyal client base and gradually grew my business.”
Robyn is particularly proud of the ‘Driveway Project,’ which she brought to the Whitsundays during the 2020 lockdown. This initiative, started by Francesca Fuga Photography, aimed to uplift the community during the challenging time.
“It was like creating a family portrait of the Whitsundays, offering a chance for everyone to connect, share moments, and find a little joy during such a tough period.”
Despite the challenges of running a business full-time as a single parent, Robyn has remained committed to her work, juggling long hours and family responsibilities. Her dedication to providing for her family while growing her business demonstrates her resilience.
“It takes an incredible amount of self-belief and determination. Balancing my business, family, and home without support requires constant sacrifice and hard work, but it’s something I’m deeply committed to.”
For Robyn, “As a photographer, creating a positive and professional experience while connecting with clients on a personal level is essential for building trust and creating a comfortable environment. This not only results in beautiful photos but also fosters long-term relationships and repeat business.” She says.
Robyn cherishes every moment spent with her children, as these moments allow her to recharge and return to work with renewed energy.
“I maintain a balance of work and my personal life by carefully managing my schedule around my children’s school and activities, ensuring I can be present for them. Family getaways, particularly camping trips, allow us to disconnect from the daily hustle and reconnect with nature.”
“Trust in your abilities and pursue your passion with confidence,” says Robyn, reflecting on her business journey. “Starting your own business takes hard work, but it’s important to stay true to your vision and not be afraid to adapt along the way.”
What's your afternoon pick-me-up?
“An afternoon walk along the beach or boardwalk. That or a power nap!”
Favourite place you've visited and why?
“The Bungle Bungles in the Purnululu National Park WA. Camping under the stars and exploring the beauty of the area was something unforgettable.”

Ph: 0406 050 037
Em: robyn@rjeanphotography.com
Facebook.com/rjeanphotography

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Corissa Ivory’s love for makeup began with her grandmother’s beauty wisdom, transforming simple tips into a lifelong passion. What started as a young girl playfully picking up a brush soon became the spark for a thriving career.  

Now, as the proud owner of Funk It Up, she’s turning confidence into an art form, helping others look and feel their best every day.

“When I started doing my own makeup, my Nanna made sure I knew how to apply my makeup appropriately for work. She purchased me all the products…and I’ve loved the transformation makeup can create ever since.”

Corissa finds great fulfilment in enhancing her clients' beauty and building connections along the way.

“Every woman has their own sense of challenge or struggle that they’re facing, and if you can relate or offer support, it builds an honest connection. It’s so important that women don’t lose that.”

Corissa believes that every woman has something valuable to teach, and instead of just one role model, she draws inspiration from each woman she meets.

“Whether it’s business owners, mums or teenagers – everyone’s got a cool story that’s inspiring, and it’s amazing what you can discover in 45 minutes doing someone’s makeup.”

She even jokes that her eyebrow appointments are full of great conversations, with meaningful chats unfolding in just 20 minutes.
 
“It’s really all about that connection. Every female I come into contact with inspires me in some way.”

Corissa says that true success in the beauty industry comes from focusing on the clients, not the industry itself. She encourages others to prioritise meeting clients’ needs and making them feel welcome, comfortable, and beautiful, rather than just being driven by products or trends.

“You just need to have a passion for making people feel good.”

Corissa’s pride and joy is her son, Logan, who inspires her every day with his ambition and impressive achievements, including his involvement with the Mackay Youth Council and the Young Mayors Program.  

“He’s kicking goals I couldn’t even imagine at his age,” Corissa says with a proud mum smile.  

When she's not in the salon, Corissa enjoys unwinding with a good book or exploring nature with Logan, always finding balance and joy in both her personal and professional life.

A beauty product you can’t live without?

“My Harlotte Eyebrow Threesome or Modelrock Brow powder…and an angle brush.”

Favourite destination or place to be?

“I love going for day trips to Finch Hatton Gorge for a peaceful bushwalk with my son.”

What’s your mid-arvo pick-me-up routine?

“When I need a break or a reset, I just go for a walk outside to clear my head and get some fresh air.”


Facebook: @ Funk It Up  
Instagram: @ Funk it Up Makeup

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Walking as a beam of joy, Lani Hilder has turned her darkness into light, and now she’s on a mission to help others do the same. A centred woman of courage and elegance, Lani is the Embodied Well-Being Consultant of Glow Getter Therapy.

What is an embodied well-being consultant you may ask? A specialist who helps individuals and businesses cultivate emotional resilience, nervous system regulation, and sustainable well-being practices.

This is made possible through a combination of trauma-informed education, processing, and strategic workplace interventions, to foster environments where people feel safe, supported, and empowered. By addressing underlying stressors and promoting holistic health, an Embodied Well-Being Consultant enhances both personal fulfillment and professional success.

Her work is a combination of science and soul!

“I help people feel… be… and have more of what they want and less of what they don’t,” she says simply.

Lani’s journey started in the Bowen Basin mining industry, as a director of WEL Industries for many years, before stepping into her true calling.  

She has faced extreme life circumstances—experiencing major crisis and pain. She was her own first case study, searching for something more and discovering the very techniques she now uses to help others.

Drawing from her lived experience and professional training in holistic counselling, somatic therapy, and nervous system regulation, Lani helps people shed the layers of exhaustion, pain, frustration, guilt, and self-doubt that so often come with the challenges of life.

She even developed a program called MindGuard Pro, which trains people in crisis response and crisis after care. This helps businesses facing mental health challenges support employees and first responders during crises or after traumatic events.

Lani understands that burnout and secondary trauma often forms in the aftermath of high-stress situations without proper processes and support, and that’s why she’s passionate about ensuring people have the tools to process their experiences in a healthy way. The flow-on effects? Increased results, higher profits, and greater safety.  

She believes that people are a company’s greatest asset—and when they feel heard, seen, and appreciated, businesses thrive.

Through her services, clients report feeling lighter, more in control, and deeply connected to themselves in ways they never thought possible.

“One of my clients felt a heavy weight on her shoulders and heart, but after our session, her life began to drastically change in many ways,” Lani shared.

“She said it was like putting on magic glasses – seeing and feeling everything differently,"

Through one-on-one sessions, workshops, and her growing online presence, Lani is proving that balance isn’t a myth, healing is possible, and success doesn’t have to come at the cost of everything else.

With a mission to leave a legacy of joy, Lani aims to be the light for those who feel lost in the dark.

“I show you and your people that you don’t have to dim your light to make space for everything else.

“You can glow—fully, unapologetically, and on your own terms.”

glowgettertherapy.com

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Rebecca Vella
Co-Owner and Practice Manager  

Rebecca is the frame and lens expert at Local Eyes Optometrists, helping patients not only see better, but feel fabulous. With a passion for customer service, she ensures every patient receives the best care and walks away with a positive experience. Her role includes overseeing the practice's eyewear collection, and curating a diverse range of modern, unique frames to suit all preferences.  

Rebecca’s journey began as a trainee optical dispenser, and her love for the industry has only grown since. She credits her success to her strong work ethic, resilience, and the support of her business partner, Kelly.  

Her advice to anyone dreaming of owning a business, is to simply just “go for it!”

Kelly Menzies
Co-Owner and Optometrist  

Kelly is an experienced optometrist who is committed to delivering thorough, patient-focused care. She’s dedicated to providing eyecare that is not only professional but also personal.

When asked about the road to practice ownership, Kelly said, “It’s been challenging at times, but I have zero regrets.  

“I love that I can offer the best optical solutions for my patients without restrictions”.

Local Eyes will be celebrating its third birthday in April, and within this short time the business has grown from a sole optometrist practice, to now having three local optometrists in its team.  

Kelly says, “I’m so proud of what Bec and I have achieved, and I’m excited for the future.”


Natasha Westcott  
Optometrist  

Natasha is a passionate optometrist who enjoys building relationships with her patients. She loves spreading the word that going to the optometrist is not just about glasses, but also about maintaining overall eye health.

Her passion for optometry and helping others was ignited during her Grade 10 work experience at a local optometrist, and she hasn’t looked back since. Natasha encourages aspiring optometrists to enjoy the journey, ask questions, and appreciate each step along the way.

Natasha considers herself very fortunate to work alongside “a team of incredible women,” at Local Eyes Optometrists and is looking forward to a long and fulfilling optometry career.


Kylie Freiberg
Optometrist  

Kylie is the newest optometrist to join the Local Eyes optometry team and brings with her over 22 years of optometric experience.  She enjoys practising full-scope optometry and values working in an independent practice that has a clinical emphasis and encourages long-term patient relationships.

Kylie thoroughly enjoys the day-to-day patient interactions and the positive changes she can make in people’s lives.  She has a special interest in children’s vision and says that she “loves seeing the look of amazement on a child’s face when they put on glasses for the first time”.

Kylie has completed multiple postgraduate studies and she emphasises the importance of continuous learning, advising aspiring optometrists to embrace lifelong education to enhance their skills and knowledge.

www.localeyesmackay.com.au

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