Boremetrics Maintenance & Engineering Powers Ahead

From sugar mills and ports to draglines, shovels, and CHPP shutdowns, Boremetrics Maintenance & Engineering is fast becoming a name synonymous with quality, speed, and reliability in Queensland’s industrial sector.

Based in Mackay and proudly owned and operated by Luke Temple, Boremetrics has grown into a 30-strong permanent team, with a wider pool of 50-plus professionals deployed during peak shutdown periods.

“We’re a medium-sized company focused on mining and agricultural industries – we work on everything from sugar mills to heavy industrial,” Luke says.

“We’ve built our name on quality workmanship, quick turnarounds, and having the right people on the job.”

Boremetrics delivers mechanical fitting, boilermaking, and trade support across fixed plant, hydraulic systems, conveyors, pumps, and ports. Their niche lies in supplying skilled mechanical fitters and turners with strong hydraulic backgrounds to industries including ports, sugar, coal, and even gold.

“We’re big on quality, and I believe what sets us apart is not just supplying 100 people, but supplying the right people – people who care about their work, want to do it safely, and look out for each other.”

One standout service is their OEM-compatible pump rebuilds, which use high-spec components designed for durability, delivering improved reliability without aftermarket compromise.

“We’re seeing better reliability because we don’t use aftermarket parts – we use gear that’s made properly, and made to last.”

Luke entered the industry in 2018 as a solo contractor in WA, but it was during his return home amid COVID that the vision for a larger business took shape. The company officially launched in 2022, quickly gaining momentum as a growing team operation.

“It was tough at the start, but I stayed passionate and persistent,” he says.

“I think small companies have an advantage… we can mobilise fast and do the job right.”

Together with wife Annalise, who supports operations and logistics, the business remains grounded in values.

With expansion underway in Townsville and larger workshops on the horizon, Boremetrics continues to scale with purpose.

“It’s about saying what you’re going to do, and doing it. To under-promise and over-deliver every time, is something we strive for.”

Ready to experience quality service? Contact Boremetrics today and let them drive your success with precision and reliability.

www.boremetrics.com.au

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With Rich Bates, owner of News Whitsunday

In the heart of Cannonvale, one business owner is proving that good old-fashioned community spirit is still a powerful recipe for success.

When Rich Bates took over News Whitsunday as part of his retirement plan, slowing down was the last thing on his mind. Instead, he transformed the newsagency into a thriving hub—where laughs are shared, names are known, and locals feel at home.

Rich’s career has been as colourful as it is impressive. He began as the youngest wildlife ranger on Phillip Island, reporting directly to the Minister for Tourism. Later, he moved into corporate leadership, expanding Apple’s Queensland operations from one to three stores, and managing multiple Specsavers locations.

But when it came time for a sea change, the Whitsundays were an easy choice. With family ties and fond boating memories, Cannonvale called him back—and News Whitsunday gave him the local connection he craved.

“It’s a locally driven business, and I wanted to stay local,” Rich says. “Between lotto tickets, newspapers, magazines, and gifts—I knew I’d get to meet people quickly.”

He wasn’t wrong. Today, the store draws visitors from as far as Bloomsbury and has grown from supporting three regional schools with back-to-school orders to eight.

But it’s the vibrant culture he’s fostered that sets the business apart.

“We’re called ‘Scallywag Lane’ by locals,” he laughs. “We do AFL dress-ups when our teams lose a bet. Everyone wants to be here!”

Beyond the counter, Rich serves as a Justice of the Peace, adding another layer of community support.

Though the Whitsundays began as a retirement dream, Rich’s newsagency has become something more—a local cornerstone built on connection, humour, and heart.

“Out of the six thousand locals that live here, I think I could name four and a half thousand,” he says proudly.

“It’s always been about locals supporting locals. If we don’t look after each other, we’ll never survive.”

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Reef Security Whitsundays

From humble beginnings to a leading security provider, Reef Security Whitsundays has built a strong reputation based on trust, teamwork and genuine care for both clients and crew.

The business was founded by Tom Rimene and Andrew Sheedy, who recognised a clear need for something better in the local security industry. “I saw a clear gap in the market, and I started up the business,” he says.

What began with Tom and Andrew as a solo team soon had to grow due to contract obligations. “We hired three more, and then we actually got a break from another company asking if we could supply guards and said, ‘Yes, we can.’ We had 72 hours to find 15 guards!”

Reef Security is now overseen by two owners, Tom himself and Andrew, and supports up to 65 regular staff, with numbers reaching 120 when including casual and on-call guards. The team provides security for venues, private functions, outdoor entertainment, gaming and more. “We are fitted out with four-wheel drives; we can go deep into the bush if needed. No pitch too big, no jobs too small.”

Tom says some of the most memorable moments in his career have come from proving people wrong. “The most memorable moments for me are when we can fulfill big jobs when doubted.”

While names are kept confidential, Reef Security has provided services for some very high-profile clients. “Look, I won’t mention any celebrities, obviously, because of privacy and confidentiality, but we’ve worked for some very big names from the States.”

“We’ve done security on Daydream Island for Jimmy Barnes and Diesel, for example.”

Andrew is a qualified trainer and assessor, which allows the business to offer in-house certification. “We can actually put people through their first aid licenses, as well as their security licenses,” Tom explained.

When asked what makes his team different, Tom says, “We work as a brother-sisterhood. We don’t work individually. We work as a big team… we’re all family.”

On the topic of conflict resolution, Tom explains, “Protocols that we have to take... obviously you’ve got to talk to people nicely. If that doesn’t work, then you call for backup… everything just refers to QPS.”

Technology also sets Reef Security apart. “We’re the only company in the area that uses QR codes for digital reporting and rostering etc.”

“Companies can also access their own portal through this, so they can see their day-to-day guards on a regular basis.”

And why should people book with Reef Security? “We’re an honest company. We’re compliant. The communication is obviously the best all-around and we are reliable.”

At the end of the day, Tom says it best: “Security… it’s not about being big, buff, muscly, or strong. It is about being welcoming. Greeting people is an important one. That’s part of the full training that we do. Customer service is huge for us.”

https://reefsecurity.com.au/

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What began as a passion for computers has evolved into a game-changing initiative transforming chemical safety practices across the country.

Tristan Turnbull, a 23-year-old Mackay-based rising star, has been named a finalist for the 2025 Channel 7 Young Achiever Awards for his pioneering work in hazardous chemical management. With a sharp focus on compliance, safety, and digital transformation, he has become one of the go-to experts in the mining and construction sectors for chemical handling, storage, and register systems.

His success comes after just three years of involvement in the family business, ALT Industries—initially brought on board to assist with weekend data entry tasks. However, his natural aptitude for technology and problem-solving quickly led him to develop streamlined systems now used by major national chemical management firms.

“I’ve pretty much used computers all my life. I used them a lot in my previous job too, so doing this kind of work just made sense, and I enjoy doing it,” Tristan said.

His father, John Turnbull, Assessor Area Manager of ALT Industries, said, “He’s always been someone who takes something and tries to make it better.

“We’re very proud, and he should be incredibly proud of the work he’s achieved.”

These innovations, including a custom-built app designed to replace outdated spreadsheets, have revolutionised how companies manage Safety Data Sheets (SDS) and chemical inventories. Through a 12-month traineeship and extensive qualifications in hazardous material handling, Tristan quickly expanded his skill set.

His hands-on approach is centred on support, not audits. Rather than conducting formal inspections like a typical auditor, Tristan focuses on providing practical, on-the-ground assistance. He offers gap analyses, on-site education, and easy-to-use tools that empower staff and simplify compliance, making it easier for businesses to meet safety and regulatory standards without feeling overwhelmed.

As a consultant, Tristan is known for his dedication and reliability, often regarded by clients as an extension of their own teams. In an industry where safety managers juggle multiple roles, having someone who can provide consistent, expert support has proven invaluable – particularly throughout regional Queensland.

Based in Mackay, Tristan’s work is placing regional Queensland on the map for innovation. His recognition as a Young Achiever highlights the high-calibre talent emerging from North Queensland and the significance of homegrown solutions in industries that typically look externally for expertise.

One of his most impressive accomplishments is the continual refinement of his custom chemical management app. Over the past three years, Tristan has revised the app multiple times to ensure it meets evolving industry regulations and the specific needs of each client.

His attention to detail and adaptability have set him apart, catching the eye of international firms. Discussions are now underway to expand his services globally.

Now a finalist for the 2025 Channel 7 Young Achiever Awards, Tristan is also in the running for the People’s Choice Award – an opportunity for the public to support and recognise the incredible work he is doing right here in the region.

www.altind.net

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With Dr. Scott Martin

In a world increasingly looking for holistic approaches to well-being, the ancient art of Traditional Chinese Medicine (TCM) continues to prickle the interest of many. And at the forefront of this resurgence, bringing a healthy dose of straight talk and remarkable results to Queensland, is Dr. Scott Martin. Far from your average practitioner, Dr. Martin blends deep expertise with a refreshingly candid approach, ensuring that when it comes to your health, he gets "To The Point."

Dr. Martin's journey into TCM is as captivating as it is dedicated. Twenty-five years into what he anticipates will be a fifty-year career, his path began under the tutelage of a legendary Sydney master. What started as university basics blossomed into an obsession, leading him to uncover the "secret style" of Master Tung's acupuncture, a lineage he now continues through training with five direct descendants of the style. This rigorous pursuit culminated in his Master's degrees in both Acupuncture and TCM in 2011 from the University of Western Sydney. His early manual, "Gone in 60 seconds," even became a practitioner's bible, embodying his core philosophy: "Make a person pain free by the end of the appointment, and you will have a client."

While acupuncture might seem like a "magic trick" to first-timers, Dr. Martin assures it's simply "real acupuncture," an ancient art directing the body's own healing mechanisms. He jovially quips to clients, "Make hand hurt, rest of body feel better," acknowledging the initial bewilderment before the undeniable relief sets in. Beyond the needles, Dr. Martin's true ardour lies in Chinese Herbal Medicine (CHM). A self- confessed "herb nerd," he once painstakingly rewrote the two bibles of Chinese herbal medicine the Materia Medica and Formulas & Strategies into his computer, a feat that left the original author, Dan Bensky, "in disbelief." This dedication ensures he sources "AAA rated quality Chinese medicinal plants products, the best quality the world has to offer," blending them into custom concoctions for his clients.

Dr. Martin is also keen to bust pervasive myths, particularly around the safety of Chinese herbs. "In the last 50 years ZERO people have died in Australia using Chinese Medicine! Same in the USA, same in the UK. Google it," he states unequivocally, challenging the "dodgy, unsafe" perception. He also points to the burgeoning scientific validation, with "3000 studies... published in the last 7 years for Chinese Medicine just for Integrative Cancer care." His own credentials include being one of only 700 people globally qualified in the post-graduate course of Integrated Oncology by the TCM Academy.

Operating from established clinics in Mackay, Proserpine, and Cannonvale, Dr. Martin's commitment to his calling is evident. His direct communication style, peppered with the occasional expletive - he claims "people who use swear words are more likely to tell you the truth" - fosters a refreshing honesty.

scottmartinacupuncture.com.au/

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Robyn Faa Real Estate continues to redefine service in Mackay’s property landscape.

With decades of experience and a boutique agency built on integrity and insight, Robyn Faa Real Estate remains one of Mackay’s most trusted names. Amidst interstate migration, first-home fervour and low stock, Robyn offers clients calm, steady guidance in a fast-moving market.

Robyn reflects, “It’s very much a seller’s market, and for buyers to be competitive, they need to come in pre-approved, organised, and ready to act.”

It’s advice that sounds simple, but in an emotional, fast-moving landscape, decisiveness can mean the difference between success and a missed opportunity.

“I always say to buyers, don’t be put off by multiple offers. You’ve got to be in it to win it. Make an offer where you see value and be prepared to walk away if needed.”

For first-home buyers, or parents preparing their adult children for the leap into ownership, Robyn encourages starting early.

“My best advice? Speak to a bank or broker at least 12 months before you plan to buy. That way, you’ve got time to sort your finances and know exactly what you’re working with.”

What truly sets Robyn Faa apart is her approach. Robyn herself personally manages every listing; there’s no handballing between departments or assistants. Her agency may be boutique, but her reach is substantial.

“I don’t treat clients like numbers. Every person who walks through my door receives genuine, one-on-one service. From marketing strategy to negotiation, they deal directly with me.”

Robyn also takes a refreshingly pragmatic approach to property marketing.

“I don’t mark up my marketing campaigns or insist on costly extras. I customise each campaign to suit the client, not the other way around. I’m not here to profit from flashy gimmicks—I’m here to deliver results.”

Her nuanced understanding of Mackay’s diverse neighbourhoods is one of her greatest strengths. Whether it’s the leafy streets of Northview, the laid-back lifestyle of the Northern Beaches, or the heritage charm close to the CBD, Robyn knows that each pocket of the region appeals to a different buyer.

“Investors are often drawn to areas close to town, while families want safe neighbourhoods in good school catchments. And we’ve seen a huge surge in interest from interstate buyers, particularly in beachside suburbs where the lifestyle speaks for itself.”

While her professional polish is unmistakable, Robyn’s journey is marked equally by resilience. After the loss of her husband in 2019, she has raised her four children while growing her business — proof that strength and softness can coexist beautifully. That warmth is felt in every interaction, every listing, every settlement.

Robyn Faa Real Estate isn’t simply selling homes, it’s shaping futures, one considered decision at a time. In a market constantly in motion, Robyn remains the quiet confidence in the room, helping clients move forward with clarity and care.

After all, real estate isn’t just about location. It’s about trust — and Robyn Faa has earned it.

/robynfaa.com.au/

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Lukas Vaid Returns To Real Estate

After three years away from the local property scene, familiar face and real estate agent Lukas Vaid has returned, bringing with him not just experience but a renewed passion shaped by family, community, and a desire to make a difference.

Although Lukas never truly left the Whitsundays, it was the pull of family life that ultimately brought him back to real estate full-time, after a period of working fly-in, fly-out.

“Starting a family and having a daughter made me want to be more present,” he shared. “I wanted to enjoy watching her grow up.”

He’s returned to Taylors Property Specialists, where he previously worked closely with Brad Sobott. “I worked at Taylors for about three years, and I learned a lot under Brad’s guidance. He’s a very professional agent and auctioneer.”

His path into real estate was unexpected. With a background in engineering and a methodical mindset, it was actually his wife, who was already in the industry, who first suggested he consider it. A casual chat with Rob Taylor quickly snowballed, and within two weeks, he was in the office and starting his new career.

From the outset, it was clear real estate was more than just listings and sales.

“It’s the people,” he says.

“Seeing people’s faces, understanding the emotional side of a transaction; it’s incredibly fulfilling to join the dots between a buyer and seller. You see the joy of a young couple stepping into their first home, or the relief of a seller navigating a difficult situation. It’s not always easy, but it’s very satisfying.”

Now stepping out solo as a sales agent, he’s determined to make his mark. “I can’t afford to make mistakes, everything I do matters, down to the last detail.

“I don’t have the luxury of thinking things will just come to me. I have to work for it, and I’m prepared to do that.”

His approach to real estate is a mix of precision and relatability. “I’ve got that methodical, engineering side, but I’m also just a normal person.

“I don't want to be seen as someone that's scary or unapproachable or too, you know, stuck up or caught up in the world. I'm just another person, I'm just another local.”

While the market has shifted since the COVID boom, Lukas sees that change as a healthy one.

“Things are more sustainable now. There are fewer listings, and the level of activity has settled. But that’s not a bad thing, it’s more balanced, and it’s giving first home buyers confidence again.”

“I think we are back at a healthy level.”

That confidence was evident in the recent buzz over a unique listing he handled: a half-share in Temple Island, off the coast of Cape Palmerston. The island, listed at offers over $599,000, drew media attention for its affordability and the lifestyle opportunity it offered.

“There was no catch. It was just a 50 per cent share, and we were trying to show that it is possible, people do this with yachts and holiday homes all the time. You could fly in on Friday and be back at work Monday.”

Professionally, the next 12 months are about rebuilding momentum and connections. “Real estate is such a fast-paced and relationship-based industry.

“Real estate is such a fast-paced and relationship-based industry. Returning to it feels like jumping on a running treadmill.

“I’ve got the background, people remember me, but I am ready to get back out there and really build those relationships again. It is a small town, and you build relationships quickly, and they matter.”

In an industry often plagued by stigma, Lukas is keen to break the mould.

“Taylor’s is a very family-oriented office. My wife works here, so does Rob and his wife. It’s close-knit. We all have the same values.

“We’re not corporate, we’re a community.”

For those thinking of making the move to the Whitsundays, his advice is to do it:

“It’s a beautiful place to live. I used to drive back over the hill after being away and think, wow, this view never gets old. I wouldn’t trade it for anywhere else.”

Now re-establishing himself in the local market, Lukas is eager to support the community and wants locals to know that no one will work harder on their behalf.

taylorspropertyspecialists.com.au/

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Glen Cummins, Knight Frank Sales and Leasing Executive, Accommodation and Hospitality

What’s a common real estate myth?

A: Only big city or tourist hotspots are profitable for motels or pubs.

Favourite place to unwind?

A: In the backyard with a BBQ, my wife, the young fella and the dog.

Hobbies or interests?

A: Watching Cowboys games with mates and family — whenever I can.

Motto you live by?

A: Keep striving and work hard. Success doesn’t just show up — you’ve got to earn it.

Go-to podcasts?

A: Knight Frank Property Perspective podcast followed by Straight talk Mark Bouris.

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As Knight Frank’s Sales and Leasing Executive in Accommodation and Hospitality, Glen Cummins manages one of Queensland’s most diverse and far-reaching portfolios.

But for Glen, success isn’t measured in distance – it’s measured in people.

“I love helping clients achieve their goal of buying into the industry, or retiring out of it,” he says.

“It’s about solving problems. If someone says, ‘I want to be closer to family,’ and we help make that happen — that’s what matters.”

Glen’s career began with a 12-year stint as a 4X beer rep, where he built deep industry insight and a strong regional network. His move into real estate via Resort Brokers was fuelled by a passion for connecting people with the right opportunities.

Now at Knight Frank, he thrives in a collaborative environment focused on long-term client and colleague relationships. Specialising in hospitality and accommodation assets such as motels, pubs, caravan parks and management rights, he’s known across the state for his face-to-face approach, market insight and ability to close deals.

Whether stepping into or out of the industry, Glen ensures every client feels supported, informed, and ready for what’s next.

Q: Top tip

A: Use industry-specialist solicitors and accountants to avoid expensive missteps.

www.knightfrank.com.au

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With Instant Pools Whitsundays

What began as a practical solution has grown into a local success story, transforming backyards across the Whitsundays, one plunge pool at a time. Spotting a clear gap in the market, Instant Pools Whitsundays stepped in to deliver high-quality, Australian-made plunge pools to properties previously considered too difficult for installation.

Jack ‘Lofty’ Loft and Casey Loft, founders of Instant Pools Whitsundays and also the team behind Whitsunday Crane Hire, shared the story of how their pool business first came to life.

“There wasn’t anything out there for above ground or freestanding pools, especially for sloping blocks,” Lofty said.

“We were constantly installing pools for other companies through our crane hire business and kept running into the same problems, that's where we saw a gap in the market.”

Now, three years in, the company exclusively services the Whitsundays, offering little fibreglass pools that are durable, stylish, and surprisingly simple to install.

“If your site’s ready, we lift it into place, fill it with water, and you can be swimming that afternoon.”

The pools weigh just over a tonne, which is a featherweight compared to 12-tonne precast concrete alternatives.

“From a crane perspective, that makes a huge difference. We can place them up to 46 meters out with our current fleet, and that just opens up a whole range of sites.”

Weight isn’t the only difference. Unlike shipping container pools, which struggle with salt and chlorine corrosion, Instant Pools' fibreglass pools are made to last.

“They’re framed in glass-reinforced plastic, not steel, so they don’t rust. They're strong, clean, and perfect for our coastal climate.”

Made by Compass Pools, the range includes freestanding fibreglass pools in “Plunge” “Relax”, “Refresh”, and “Play” models, all of which are completely customisable.

“They’re all Australian-made, too. We need to support quality local suppliers, and our customers appreciate knowing they’re getting a product built for Aussie conditions.”

On the note of supporting locally, Lofty added that giving back is a big part of the business’s DNA. Over the years, they’ve proudly thrown their support behind a diverse mix of local and regional causes, from grassroots footy teams like the Brahmans and high-octane motorsports to netball clubs, mental health initiatives, not-for-profits and community festivals.

The team isn’t afraid to innovate either.

“One customer wanted an infinity-style window at the end of their plunge pool,” he says.

“We worked with the manufacturer, and 12 months later, we delivered the first of its kind. It gives the illusion of a negative edge but keeps all the water contained.”

Despite juggling Instant Pools alongside Whitsunday Crane Hire, the founders maintain a sharp focus on customer service.

“We’re not the cheapest out there, and we’re upfront about that. But what we offer is service and quality. If something’s not right, we’ll fix it. That’s how we run both businesses.”

At its core, Instant Pools is about bringing luxury pool experiences to people who never thought it possible.

“A lot of people have easements or tricky sites and think they can’t have a pool. We show them they can, without the cost and complexity of concrete construction.”

“We just love seeing the customer’s reaction when it’s finished. There’s nothing better than knowing we helped turn a backyard into a space for fun, connection, and relaxation.”

instantpoolswhitsundays.com.au

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With Ohana Pools

Ohana Pools may be new to the Whitsundays scene, but its foundations are anything but inexperienced. Behind the business is creative craftsman Aaron Lemanski, whose long history in pool building, design and detail-driven work sets him apart.

Aaron first entered the pool industry in 1997, starting an apprenticeship with Nevada Pools under the supervision of Warren Hearn. Over the years, he worked with several respected pool companies and even ran a pebble crew in Mackay. Like many tradespeople with creative skills, his career branched into other industries, including tattooing and visual design. These experiences now influence his distinctive approach to construction, where he prioritises quality over quantity.

“We’re not trying to take on every job. We prefer to work closely with one or two clients at a time, really putting in the effort to make each project special.”

Despite his broad experience, it was a friend’s backyard project that pulled him back into the pool industry.

“Helping Isaac with his pool really took me back to when I was younger. It was something I swore I’d never return to, but here I am, back building pools and I absolutely love it,” Aaron explained.

Ohana Pools offers both fibreglass and custom concrete pools. Fibreglass options are economical and faster to install, while concrete allows for fully tailored designs that suit sloping blocks or one-of-a-kind visions. The team works closely with each client to guide them through the best choice for their space, style and lifestyle.

“Some people want something simple. Others want something unique that works with the land. We help them figure out what fits best.”

“We do everything from custom concrete builds to fibreglass pools, and we can even customise fibreglass designs to suit the space.”

While fibreglass pools are a popular choice, Ohana Pools takes a case-by-case approach.

“We’re always focused on finding the best option for the client. For example, if I think concrete is the better fit, I’ll suggest we form and engineer it that way, so it also supports the ground behind it.”

Beyond construction, Aaron’s artistic background shines through in his design process.

“The things I can see now compared to when I was in construction before are totally different. Tattooing has improved my eye for detail and given me a ‘do it once, do it right’ level of precision!”

The name Ohana was inspired by his young daughter’s love of Lilo and Stitch. With ohana meaning "family", it reflects the values at the core of the business.

“We’re a family building pools for other families.”

Post-installation, Ohana Pools continues to support clients. They partner with trusted local pool shops and offer guidance on water care, cyclone preparation and ongoing maintenance. One popular feature is the Vantage in-floor cleaning system, which makes pool upkeep effortless.

“It makes a huge difference. You can leave your pool for weeks and it still looks great.”

With three projects currently underway, a home build in Hideaway Bay, and a commitment to staying boutique, Aaron is focused on quality, creativity and connection. Looking ahead, he also hopes to give back.

“My old boss helped me find my path when school didn’t work out. I’d love to give someone else that same chance one day.”

With a passion for craft, a heart for community and a keen eye for detail, Ohana Pools is quickly becoming one of the Whitsundays’ most exciting and thoughtful pool specialists.

ohanapoolco.com.au/

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With Diggers Landscape Supplies

What started as a humble landscape yard has quickly grown into a trusted local business and community cornerstone. Today, Diggers Landscape Supplies has become the go-to for tradies, home renovators, and even weekend DIYers across Mackay’s Northern Beaches – all built on hard work, expert knowledge, and a fundamental commitment to service.

Local, Family-Owned, And Proud of It

Run by a Northern Beaches family, Diggers Landscape Supplies stands apart from your average landscaping yard. Their community spirit runs through everything they do. Whether it’s a warm welcome at the front counter or going the extra mile behind the scenes, customers are treated like neighbours, rather than numbers.

“We love being part of this community,” says Charlotte Ford, who runs the business alongside husband Joel.

“Supporting local builders, gardeners, and families is what we’re here for.

“Whether it’s helping someone choose pavers for their dream backyard or loading up a tradie’s ute before sunrise, we’re proud to be the local name people can trust.”

More Than Just Sand And Soil

With over 2,000 premium landscape products in stock – from decorative stone and turf to retaining wall blocks, garden soils, and pavers – Diggers has something for every job. But what sets them apart isn’t just variety. It’s the can-do attitude, expert advice, and affordable delivery options that keep customers coming back.

“We’re all about making landscaping easy and enjoyable,” Joel says.

“We know our products inside and out, and we genuinely care about helping people get the best result – no matter the size of the job.”

Open 7 Days — With A Smile

Convenience is key, especially for busy tradies and weekend warriors. That’s why Diggers is open 7 days a week, with extended hours to suit early risers and after-work pick-ups. Every customer is greeted with a friendly face and a willingness to help – all with no fuss, just great service.

Mission-Driven, Community-Led

From residential garden makeovers to large-scale commercial developments, Diggers Landscape Supplies provides not only premium products and tailored advice, but also the kind of reliable support that comes from a team who genuinely care about the outcome.

“Our mission is to make every landscaping project easy and enjoyable by delivering premium-quality products with a ready smile and a can-do attitude.”

Beyond the yard, Diggers remains deeply invested in its local community – proudly sponsoring schools, footy clubs, and regularly assisting families and businesses in bringing their outdoor visions to life.

The Road Ahead

Whether it’s backing local sporting teams, supporting fellow small businesses, or helping a family transform their backyard, Diggers is committed for the long haul.

“Being local means more than just geography… It means showing up, lending a hand, and growing alongside the people around us.”

So when it’s time to tackle your next landscaping project, choose to invest in more than just materials. Choose a business built on service, honour, and heart.

Contact Diggers Landscape Supplies today and dig into something great!

www.diggerslandscapesupplies.com.au

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With Owner Faye McPherson & Vet Nicole Frohlich

Since 1975, Whitsundays locals have trusted the tried-and-tested veterinary stalwart that is Proserpine Vet Surgery (PVS)—and the good news is, they won’t have to stop any time soon.

“We’re 50 years young,” says owner Faye McPherson, reflecting on the clinic’s proud legacy and ongoing commitment to the Whitsundays community.

Faye’s journey to PVS was one of a caring, resilient and community-focused nature—three key elements that make up the core values of PVS today.

After years of locum work, Faye was drawn to Proserpine by its warm climate, tight-knit community and the sense of professionalism she encountered at the clinic.

“It was an enjoyable clinic to work in... the mainstay nurse, Billye-Jean Stevens, ran a tight, tidy ship. She was just a pleasure to work with,” Faye says. “Bill Bowman, the then owner, and Billye-Jean were trustworthy, genuine people with high standards.”

What began as temporary work soon turned into a long-term commitment. In 2003, Faye became a partner in the business and, after seven years, took the reins entirely, growing the clinic steadily year by year, all while juggling the demands of raising two young children, including her daughter with Cystic Fibrosis.

“My second child has a chronic illness. This meant a lot of work; physiotherapy on the chest, morning and night, lots of supplementary medication… so I thought, ‘I need to help the surgery to grow, so I can take time off to be with her when I needed to’.”

And boy, did the business grow.

The clinic expanded by about 25 % annually. Faye balanced hands-on veterinary work with more managerial responsibilities, balancing growth while maintaining the clinic’s family-oriented, friendly atmosphere.

“We pride ourselves on providing a friendly country service you can rely on,” she says.

“It’s about supporting each other, caring for the community, and delivering the best possible care for our patients. I tell my team we are here to serve people the way they wish to be served.”

Technological advancements have played a big part in PVS’s evolution. From traditional X-rays to state-of-the-art ultrasound machines, dental units, and rapid blood analysis equipment, the clinic keeps pace with the latest tools to ensure prompt, accurate diagnoses.

“We used to wait days for blood test results—now, it takes 12 minutes,” Faye explains.

“And computerisation has revolutionised how we manage patient records and day-to-day operations.”

Already a household name in the local veterinary industry, PVS continues to grow, and its latest hire, Nicole, is helping lead the charge.

Nicole brings with her 10 years of full-time experience–the last 8 years in emergency medicine on the Gold Coast, but also a modern approach to veterinary care that’s set to refresh the clinic’s direction, while staying true to the roots that made them so successful.

In just 10 weeks, she’s already prompted new investments in state-of-the-art equipment and is expected to step into a partnership role as the clinic continues to evolve.

“She’s bringing the latest and greatest care,” says Faye.

“I think the clinic’s in good hands going forward, long past my tenure.”

Q: What would you say is the most important lesson you’ve learned over the years?

A: Communication. If you’re not communicating clearly, you might do great work, and still end up with an unhappy client. You’ve got to explain, listen, and guide people. Also— to care. I’m a mum, so that comes naturally to me. In this job, you might work all day and then be on call all night. You have to genuinely care.

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With Senior Financial Advisor Steve Obst

As a key figure in Eclipse’s future direction, Steve Obst brings a wealth of experience and reliability to the team. He’s taken on much of Justin’s client base, giving Justin room to focus on the firm’s long-term growth. In doing so, Steve has gradually built relationships with many local clients and enjoyed becoming part of the broader Whitsundays community.

“We have a really lovely client base, which makes my job easy!” said Steve.

With a particular interest in working with retirees, Steve says it’s rewarding to help them navigate complex superannuation and pension matters.

“I find working with our retired clients really satisfying because I can help them negotiate fairly complex Superannuation and pension issues. Getting positive outcomes is very rewarding, and I love that every week is different.”

Having known each other for more than three decades, Steve and Justin share both a professional history and a solid friendship. So, when Steve decided it was time for a lifestyle change, it was a natural fit when an opportunity at Eclipse came up.

While Steve once imagined life in the police force, he says helping people take control of their financial futures has proven just as meaningful and just as rewarding.

Outside of the office, Steve is often found out on the water with the Whitsunday Game Fishing Club or at the range with the Bowen Sporting Shooters Association.

eclipsefp.com.au

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With Eclipse’s Financial Advisor Jake Flaherty

Jake Flaherty takes a highly personal approach to financial planning. He’s driven by a desire to give clients the kind of support he once wished he’d had. He believes every financial journey is unique, and he’s committed to helping individuals map out a future that aligns with their goals, lifestyle, and personal values.

“Managing finances can be quite a confusing area for a lot of people,” explains Jake.

“Often, people come into money very quickly through something like inheritance or they’ve finally got their super pension, and working out how to best use it can be quite confronting. It’s definitely not one size fits all. Some people are coming into retirement and want to sit in the shade and read books, others want to travel the world!”

Jake takes the time to get to know each client’s priorities, helping them gain clarity and confidence in their financial future.

“When you tell them that they will have 20 years of comfortable retirement and see the relief on their faces, it’s very rewarding.”

Since joining Eclipse in 2019, Jake has combined a sharp analytical mind with a strong passion for helping others.

Away from the office, Jake is equally dedicated to his family and community. A father to three energetic boys, he juggles work and home life with enthusiasm. He’s also heavily involved with Whitsunday United Football Club, where he’s both a seasoned player and respected senior member.

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With Owner and Business Financial Adviseor, Justin Butler

For more than two decades, Justin Butler has been at thehelm of Eclipse, steering the business with purpose and adaptability throughchanging economic tides and shifting local dynamics.

A seasoned financial adviser with over 30 years ofexperience, Justin established Eclipse in 2003. His professional focus has longbeen on navigating complex financial landscapes for self-employed individualsand high-net-worth clients.

These days, Justin plays more of a consultative role withinthe business. His wealth of experience remains a valuable asset, often calledupon when strategic insight or clarity on intricate matters is needed.

This approach allows him to dedicate time to the morechallenging aspects of financial planning, while also looking ahead to newopportunities and growth for Eclipse.

A proud Whitsundays local since 1992, Justin lives in theregion with his wife Susan and their three children. He is also an activecontributor to the community, serving as a long-time committee member of theWhitsunday Sportspark and Club Whitsunday in Airlie Beach, where he’s committedto enhancing the facility for the benefit of the wider community.

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