With Stacey Arlott from REMAX Select 

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With 26 years of experience and a results-driven reputation, Stacey Arlott has firmly established herself as one of Queensland’s most accomplished real estate professionals.  
 
She is widely recognised, receiving great industry acclaim, but prides herself most on the trust she has garnered from the community she serves in Mackay.  

In 2021 Stacey reached a huge milestone in her career, being declared the number one agent in Australia by Real Estate Business’s dealmaker ranking - the first in Mackay to receive such an accolade. The win occurred during a volatile time for the market, with COVID-19 challenges failing to knock Stacey off-course.  

What sets Stacey apart is not only her consistent sales performance, but also her disciplined work ethic and ability to foster long-term client relationships. 

Her career is marked by a series of accolades, including the REMAX Lifetime Achievement Award (2024) and induction into the REMAX Hall of Fame (2020).  

From 2022 to 2025, she has consistently ranked among the Top 10 agents in Queensland and Top 20 nationally - an indication of her ongoing push for excellence in a dynamic and demanding market. 

Beyond industry recognition, Stacy’s success is strongly validated by client feedback. She has earned multiple “Agent of the Year” titles through RateMyAgent, including four consecutive wins for East Mackay (2021–2024) and the broader Mackay region in 2023.  
 
These consistently high ratings across major platforms reflect a reputation built on transparency, communication, and results. 

Having previously owned and operated her own agency and served as REIQ Zone Chairperson, Stacey does more than transactional sales.  
 
She brings a comprehensive understanding of the real estate landscape, from regulatory frameworks to market strategy; a depth of knowledge that allows her to guide clients with confidence through every stage of the buying and selling process. 

Known for her approachable style, Stacey’s secret to success is communication. She prioritises keeping clients informed to ensure they feel supported throughout their property journey. Her business is driven by referrals and repeat clients, a testament to the trust she builds and the outcomes she delivers.  
 
remax.com.au/select/stacey-arlott 

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The Story Of Hogs Breath Cafe Airlie Beach

When Don Algie opened the very first Hog’s Breath Cafe in Airlie Beach in 1989, he wasn’t just starting a restaurant, he was creating what would become one of Australia’s most recognisable hospitality brands.

Built on a simple but powerful formula of good food, great service, and a fun, relaxed atmosphere, Hog’s Breath quickly grew from a local steakhouse into a national success story.

The Airlie Beach restaurant, affectionately known today as “The OG,” is no longer in its original location. It moved a few hundred metres down the street many years ago, but the spirit of that first store never left. Generations of locals, travellers, backpackers, and hospitality workers have passed through its doors.

A Personal Connection

In 1995, a young JP Afflick travelled to Darwin to help a friend run a Hog’s Breath Café. What started as a job became life-changing - it was there, at Hog’s Breath Darwin, that JP met his future wife.

Just 18 months later, he was given the opportunity to operate the Byron Bay store with a mate, where he remained until 2001. Even after leaving the brand, JP continued sailing with Don Algie and regularly visiting Airlie Beach, maintaining close ties with the town and the people who made the place special.

That same year marked a major turning point for Hog’s Breath when Don Algie leased the chain out for the next 20 years. But time has a way of bringing stories full circle.

Life Beyond the Restaurant

In 2010, JP began a completely different journey, entering the world of international land speed racing. Today, he is a world record holder in both the 50cc and 100cc motorcycle classes, competing on some of the most iconic salt lakes in the world.

Alongside his racing career, JP also built a successful technology business providing asset management and compliance software for the railway industry, demonstrating the same drive and long-term commitment that defined his hospitality career.

Visitors to the OG Hog’s Breath will spot part of this story on the walls, with images of JP’s race bikes on display. Soon, his 50cc world record motorcycle will return to Airlie Beach to be permanently showcased inside the restaurant - another chapter of the journey coming home.

Back Where It All Began

Fast forward to 2024.

With the Hog’s Breath brand back in the hands of the Algie family, JP Afflick recognised the significance of the Airlie Beach store - the one that started it all. A venue that has welcomed thousands upon thousands of guests, launched countless hospitality careers, and helped shape lifelong friendships and family stories.

Together with business partner Adam Zakharoff, JP purchased Hog’s Breath Café Airlie Beach, determined to honour its history while giving it new life.

Carrying the Legacy Forward

Today, the OG Hog’s Breath is focused on the same values that built the brand in the first place:

Great food. Genuine service. A place where everyone feels welcome.

It’s a legacy JP proudly shares with his longtime friend Don Algie, who can still occasionally be found at the front bar sharing a story and a beer. Adam Zakharoff plays a key role in day-to-day operations, helping steer the restaurant forward while respecting the culture that made it special.

In a world that’s changed dramatically since 1989, some things remain timeless — a good steak, a cold drink, friendly service, and a place that feels like home.

For those who remember the “old days” of Hog’s Breath, Airlie Beach is as close as it gets to stepping back into that era.

And for a new generation discovering it for the first time?

The OG is still doing what it’s always done best.

Welcome in.

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With Ben Muscat from Central Coast Logistics (CCL) Specialised

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In the world of heavy transport, trust is everything. Projects run to tight deadlines, deliveries are expected on time, and customers need confidence that when they make a call, the job will get done.

That’s why Mackay-based CCL Specialised put reliability at their core, and grew a reputation capable of expanding a small local fleet into one of Queensland’s most versatile specialised transport providers.

Managing Director Ben Muscat took on the company three years ago, and has spent that time building a transport operation designed to solve problems, simplify logistics, and provide customers with a true one-stop transport solution servicing the Mackay region, Rockhampton, and other destinations across Queensland.

For Ben, the journey began with a vision to bring together several complementary transport businesses under one banner.

“We've acquired a number of businesses along the way and built them into what is now CCL Specialised,” he explains.

“We wanted to be a one-stop shop. Customers can ring us and we can help them with any transport need.”

The vision fuelled impressive growth. What started with just a handful of vehicles has evolved into a fleet of between 20 and 30 trucks on the road at any given time, supported by a team of around 30 to 35 staff members.

The company’s strength lies not only in its size but in the diversity of services it can provide.

“One day a customer might need a tilt tray, the next day a B-double, then a super,” Ben says.

“We can come out with the whole range.”

This versatility has helped establish CCL Specialised as a partner for industries throughout Queensland – and their reliability has made that reputation a trusted one.

3 years on, operating from its Bakers Creek headquarters, CCL now works closely with businesses across a range of sectors, supporting projects large and small with customised transport solutions. 

While growth has been important, Ben is quick to point out that the company’s success has never been about expanding for expansion’s sake- and that his plans for the future remain smart and sustainable.

“Sustainable expansion’s on the agenda,” he says.

“We're not looking to open depots everywhere overnight. We want to find markets where we can genuinely help and add value. It’s about finding those strong relationships with customers, where it works for them, and it works for us. That’s how you grow.”

Another key part of the recipe for the company’s success has been a strong, committed team capable of handling the unexpected.

Transport, he says, presents new challenges every day.

“There are delays, road incidents, loading issues, last-minute changes, weather events – there's always something happening.”

So, the quality he values most in his team is perseverance.

“We're looking for people who can keep finding solutions. There's a solution to every problem, and having that mindset is really important.”

Like many businesses within the transport sector, CCL has faced challenges in recent years, particularly around rising fuel costs and workforce shortages.

“Fuel prices have had a huge impact across the industry,” Ben says.

“When fuel costs double, it affects everyone, from transport operators through to customers and end users.”

Finding the right people has been another challenge.

“There are plenty of operators out there, but we look for people who fit our culture and share our values.”

Those values have deep roots in Ben’s own family history.

Coming from a family of small business owners and farmers, he grew up understanding the realities of hard work, resilience, and adapting to circumstances beyond your control.

“My grandfather was a cane farmer down at Sarina and my father has run several small businesses,” he says.

“We’re generations of small business owners, and small business is about perseverance - you keep on trying.

“There are always things outside your control, but you show up on the day and do your best.”

That same philosophy continues to guide his leadership today.

Outside of work, Ben’s focus is his young family. Together with his wife Georgia, who he describes as the rock of the family, he is raising three children – Teddy, Bella and Grace – all under the age of five.

Running a growing company while raising a young family can be demanding, but Ben sees the two as closely connected.

“They’re a big part of why we do this,” he says.

“Running a family business is all about the next generation.”

Whether his children eventually join the business is entirely up to them.

“I want them to find something they're passionate about,” he says.

“If that's this business, great. If it's something completely different, that's great too.”

How would you describe yourself in 3 words?

Loyal, Hardworking, Productive.

What do you listen to on the long hauls?

Music- often country, or a good podcast – like Jimmy Talks Construction.

What value matters most in business?

We built our business around productivity and it's something that I'm pretty passionate about in industry. I really love when businesses and individuals can come up with innovative ways of doing things. Even just maintainingthe existing ways of doing it, but doing to the best of their abilities - that’s awesome.

ccls.net.au

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At Bedshed Mackay

In 2004, after leaving the Navy, Tony Larsen travelled to London for what was intended to be a two-year working holiday that turned into seven years after meeting his wife.

In 2011, he and his wife moved to Mackay from London – this time, with a family in tow, and a plan to stay for good.

In December 2025, Tony took ownership of Bedshed Mackay, where he turned his focus to building a business where exceptional service is just as important as the products on the showroom floor.

“We take pride in our amazing staff’s ability to connect with customers and provide great service from purchase to delivery," Tony said.

Having worked in the store before gaining experience in other sales roles and the mining industry, Tony believed he could bring something different to the Mackay market.

Bedshed Mackay caters to customers across all budgets, with the team focused on helping every customer find the right sleep solution.

“Most of us spend more time in our bed then we do in our cars, so investing in a quality sleep system is an investment in better physical and mental wellbeing."

As a local veteran-owned business, giving back to the community is a core value, with Tony also passionate about supporting fellow veterans and investing in the region he’s made his home.

Stay tuned for upcoming sales, particularly on adjustable bases and mattresses designed to enhance both comfort and sleep quality at Bedshed Mackay.

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Jesse Spina, SpinFX NQ

For Jesse Spina, building a successful business has always been about creating something built on trust, community, and a commitment to doing things the right way.

As the owner, director and electrician behind SpinFX NQ, Jesse has grown the business from humble beginnings into a trusted provider of solar, electrical and air-conditioning solutions across North Queensland. Starting in 2019, Jesse took the leap into business ownership after a period of subcontracting, beginning with hydro cleans before expanding into the broader range of services SpinFX NQ offers today.

“I made it a priority to provide electrical services to my community as well as remote areas like Georgetown and Croydon,” Jesse says.

That focus on community remains a driving force behind Jesse’s approach to business. He believes strong relationships, both with clients and his team, are what create lasting success.

Jesse credits his parents as a major influence on his values and leadership style, saying,

“The way they treat clients and staff truly resembles how I conduct myself in business,”

For Jesse, building a strong team culture is just as important as delivering quality workmanship.

“It’s about creating an environment where everyone feels respected and supported. When you invest in your team, it naturally leads to better collaboration and loyalty.”

While running a growing business brings its challenges, Jesse finds balance through the simple moments outside of work, including time with his dogs, Luna and Luigi.  

“They remind me to slow down, switch off, and recharge,” he says.

With SpinFX NQ continuing to grow, Jesse remains focused staying true to the values that started it all: hard work, respect and giving back to the community that supported him along the way.

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For more than four decades, the travel industry has evolved in remarkable ways; from handwritten tickets and printed brochures to instant online bookings and digital itineraries. Yet despite the rapid pace of change, one thing has remained constant: the value of trusted, local travel expertise.

At Helloworld Travel Mackay & Mt Pleasant, that personal approach to travel has remained at the heart of the business through every era of change.

The late 1980s and early 1990s marked a major turning point for Australian travellers. International holidays, once considered a luxury, became increasingly accessible as airfares grew more competitive and travel opportunities expanded. Families, couples and solo travellers began exploring the world in greater numbers, often relying on experienced travel agents to guide them through passports, visas and complex itineraries.

During this time, travel planning was deeply personal. Clients would sit down face-to-face with their travel consultant, discussing dream destinations, budgets and once-in-a-lifetime experiences. Trust and professional knowledge were central to every booking; values that continue to define Helloworld Travel Mackay & Mt Pleasant today.

As the industry moved into the late 1990s and early 2000s, the arrival of the internet transformed how people researched and booked travel. Email replaced fax machines, online schedules became accessible and digital ticketing emerged, creating greater convenience for travellers. While technology streamlined many parts of the process, the role of experienced travel professionals became even more important; helping clients navigate airline changes, interpret information and create seamless travel experiences tailored to their individual needs.

The following decades saw travel become increasingly experienced-driven. Travellers began seeking meaningful moments and personalised adventures rather than simply ticking destinations off a list. Social media inspired new journeys, while smartphones changed the way people planned, booked and shared their travels.

With more choice came more complexity, and the importance of knowledgeable, local guidance only continued to grow.

More recently, global disruptions and changing travel requirements have highlighted just how valuable professional support can be. Travellers are now prioritising flexibility, reassurance and expert advice more than ever before. Throughout these changes, businesses like Helloworld Travel Mackay & Mt Pleasant have continued supporting clients every step of the way, providing clarity, advocacy and peace of mind when it matters most.

Looking back across four decades, the story of travel is one of innovation, connection and unforgettable experiences. While technology and trends will continue to evolve, the heart of great travel planning remains unchanged: understanding people, listening to their goals and helping turn travel dreams into reality.

As Helloworld Travel Mackay & Mt Pleasant celebrates its longstanding place within the region’s travel community, one thing is clear; trusted local advice and personalised service continue to matter more than ever.

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Burdekin Shire Council is encouraging businesses from across North Queensland and beyond to take advantage of the exciting investment opportunities now available in the Burdekin, with the Ayr Industrial Precinct nearing completion and a new development incentive policy adopted to support business growth.

The Ayr Industrial Precinct represents a major milestone in the region’s economic development, offering fully serviced, competitively priced industrial land in a strategic location ideal for manufacturing, logistics, trade services and emerging industries.

Burdekin Shire Council Mayor Pierina Dalle Cort said the time has never been better for businesses to consider establishing or expanding their operations in the Burdekin.

“The Ayr Industrial Precinct provides the kind of well-connected, serviced industrial land that businesses are actively looking for,” Mayor Dalle Cort said.  

“We’re seeing growing interest from across the region, and we’re confident the Burdekin offers the right conditions for long-term business success.”

Stage 1 lots are now available from $50 per square metre plus GST, with a variety of lot sizes and flexible configurations designed to meet different industry needs.

Mayor Dalle Cort said Council is committed to supporting both new investment and the expansion of existing businesses.

“Council understands that development costs can be a barrier, particularly for businesses looking to scale up or relocate,” Mayor Dalle Cort said.  

“That’s why the new Economic Stimulus Policy for Development Incentives is so important - it gives developers and business owners a transparent, streamlined pathway to seek reductions in fees and infrastructure charges.”

The new Economic Stimulus Policy reinforces Council’s strategy to foster innovation, attract investment, and support long-term economic sustainability in line with the Burdekin Shire Council Corporate Plan 2025–2030.

“We want businesses to know that the Burdekin is open for business — and that we’re here to work with them,” Mayor Dalle Cort said.

“With affordable industrial land, strong infrastructure, and a Council committed to growth, the Burdekin is an ideal location for businesses planning their next move.”

Businesses interested in securing land or learning more about the development incentives available are encouraged to download the Land Sales Prospectus at www.burdekin.qld.gov.au.

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With Stacey Arlott from REMAX Select

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With 26 years of experience and a results-driven reputation, Stacey Arlott has firmly established herself as one of Queensland’s most accomplished real estate professionals.  

She is widely recognised, receiving great industry acclaim, but prides herself most on the trust she has garnered from the community she serves in Mackay.  

In 2021 Stacey reached a huge milestone in her career, being declared the number one agent in Australia by Real Estate Business’s dealmaker ranking - the first in Mackay to receive such an accolade. The win occurred during a volatile time for the market, with COVID-19 challenges failing to knock Stacey off-course.  

What sets Stacey apart is not only her consistent sales performance, but also her disciplined work ethic and ability to foster long-term client relationships.

Her career is marked by a series of accolades, including the REMAX Lifetime Achievement Award (2024) and induction into the REMAX Hall of Fame (2020).

From 2022 to 2025, she has consistently ranked among the Top 10 agents in Queensland and Top 20 nationally - an indication of her ongoing push for excellence in a dynamic and demanding market.

Beyond industry recognition, Stacy’s success is strongly validated by client feedback. She has earned multiple “Agent of the Year” titles through RateMyAgent, including four consecutive wins for East Mackay (2021–2024) and the broader Mackay region in 2023.  

These consistently high ratings across major platforms reflect a reputation built on transparency, communication, and results.

Having previously owned and operated her own agency and served as REIQ Zone Chairperson, Stacey does more than transactional sales.  

She brings a comprehensive understanding of the real estate landscape, from regulatory frameworks to market strategy; a depth of knowledge that allows her to guide clients with confidence through every stage of the buying and selling process.

Known for her approachable style, Stacey’s secret to success is communication. She prioritises keeping clients informed to ensure they feel supported throughout their property journey. Her business is driven by referrals and repeat clients, a testament to the trust she builds and the outcomes she delivers.  

remax.com.au/select/stacey-arlott

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Stacey Arlott – Elite Real Estate Agent

Turning 60 might prompt some people to slow down. For award-winning real estate agent Stacey Arlott, it simply marks another milestone in a remarkable career defined by resilience, passion and results.

Celebrating her 60th birthday on the 4^th of March, Stacey brings more than two decades of industry experience to the table – a career built not only on strong outcomes but on genuine relationships with the people she serves.

This year also marks Stacey’s 26th year in real estate, a journey that began with a simple suggestion from a friend. At the time, Stacey had already built a strong foundation in people-focused roles, working as a hairdresser before managing fashion and jewellery stores in Mackay.

Those early roles proved invaluable.

“You learn to listen to people,” she said.  

“I’ve always had empathy and compassion and great listening skills, and I was also a great salesperson. It was probably just a natural progression that I went into sales and then into real estate.”

Since then, Stacey has become one of the region’s most recognisable names in property, working under the banner of REMAX while essentially running her own business within the system.

Real estate, she explains, is far from routine.

“Everything can change on a daily basis,” she said.  

“Mondays are extremely busy because you’re doing all your vendor feedback, your contracts and following up from the weekend’s open homes.”

And then there are Saturdays. These are the days Stacey calls “game day.”

“They’re the days we take our properties to the market and the days we’re hoping to secure contracts for our sellers.”

Her drive and consistency have earned her some of the industry’s highest honours, including a national award, REB Dealmakers for Australia in 2021, the only person to have achieved this regionally. In addition, #1 REMAX in Australia consistently, the Lifetime Achievement Award (2024), Diamond Club Member (2021–2024) and multiple RateMyAgent Agent of the Year awards for Mackay. These achievements sit alongside her long-standing recognition in the REMAX Hall of Fame, Platinum and Titan Clubs, and years of top-ranking results in Queensland and nationally.

“To be ranked number one in Australia was huge,” she said.

“I’m not afraid to push for the best results and speak honestly in negotiations. I persist where others might give up, which is why I consistently achieve strong outcomes.

“As women, we can sometimes underestimate our abilities or wait until we feel completely ready before stepping forward, when in reality growth often comes from taking opportunities even when we feel uncertain.”

She also acknowledges that success can come with its challenges.

“Not everyone will support your success, and that’s okay. The key is to stay focused on your goals, trust your instincts and surround yourself with people who genuinely want to see you succeed.”

While real estate remains a passion, Stacey admits there is now something else competing for her heart – her grandchildren.

“I have a passion for real estate,” she said, “but it has been overtaken by the love I now have for my three beautiful grandchildren.”

With more travel on the horizon and a career that shows no signs of slowing, Stacey’s story is one driven by purpose, persistence and heart.

At 60, she isn’t closing a chapter.

She’s simply turning the page.

Q: Describe yourself in three words:

A: Fearless, Tenacious and Unstoppable.

remax.com.au/select/stacey-arlott

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Dr Kim McPherson
Director & Veterinarian

How does success feel for you?

Rewarding. We’ve just always tried to be focused on supporting the valley. From the very first year we always supported Gargett rodeo, Finch Hatton Show and the schools; it’s all been about the community.

What does the day to day look like for you now?

I'm full time still- but I have Tuesdays off to play golf. I love my golf. One of the big things that I enjoy doing at the moment is mentoring new grads. The James Cook University graduates are really good, and we're all about supporting them. It’s a tough job, and we used to just be thrown in the deep end. But these days, we’re much more aware of the repercussions of the pressures of vet science and so we want to support them to enter this great industry and look after it. Mentoring the young ones keeps me young.

Where did your love for animals come from?

I grew up with that great farm life, first in Narrabri and then in Longreach, around lambs and calves and piglets and chickens. That led both me and my identical twin sister into it, because we just enjoyed animals and really wanted to be farmers. We were always fascinated with them. Dad was pretty much a butcher, and we would look at all the viscera; it's just one of those things, like how little boys are often interested in trucks. We were interested in the ins and outs of animals.

What advice would you give others?

Do the best you can do. Don’t be half hearted about things- try and do things to the best of your ability, whatever that is, and be proud of that effort.

Dr Ben Brightman
Director & Veterinarian

What led you into this career?

I always wanted to be a vet ever since I was in primary school. I grew up in Mackay with a family of a cane and cattle farmers, so I always had that love of animals and livestock. My grandfather, on the other side of the family was in human Orthopaedics. So I guess I sort of just ended up mixing those two interests together, of animals and medicine.

What have been some of your personal highlights at Valley Veterinary Surgery?

Every day there's a different highlight. Mostly getting to be do some really cool surgeries and help pets that otherwise wouldn't have been able to be helped, bringing services to Mackay that just weren't an option for clients in the past. It’s also really cool to be able to offer procedures that people in the past had to drive to Brisbane or Townsville to get done, making that access to care so much easier.

What makes Valley Veterinary Surgery special?

We're family owned. A lot of clinics are being bought by corporate companies, whereas in ours, the owners of the business are working in the practice. So we're there and we're actually making sure that our patients and clients are getting the very best.

Chloe Watson
Director & Practice Operations Manager

What advice would you give to your younger self

Never discount the unexpected, because I definitely never thought I would not be a full-time vet nurse. But now, I love management. I love helping the clinic. I love helping staff, and that's something I never, ever expected.

What career path brought you here?

I wanted to be a vet when I was a kid. That was what I always wanted to be. But when I went to university I didn't get into vet studies. I did zoology for eight months, but I realised I just wanted to get into the workforce. I was really not enjoying studying full time. I had done a week of work experience at Valley Veterinary Surgery during Year 11 and Kim had offered me a school-based traineeship, because she saw that I work really hard. So later, when I realised university wasn’t for me, my mum reminded me that Kim believed in me, and I applied for some nursing positions- and just happened to get a job with Valley Veterinary Surgery.

Do you have any pets yourself?

I have a cat called Wendy. We’re a one cat household. I tried to bring another cat home, and she was not super impressed with that! My sisters both have dogs and my parents have chickens, so there are always plenty of animals around.

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With Kim McPherson, Ben Brightman and Chloe Watson from Valley Veterinary Surgery

From humble beginnings, Valley Veterinary Surgery has spent 25 years growing into a trusted network of family-run clinics, supporting animal-lovers on their best days and worst, and delivering next-level care to pets, livestock and native wildlife.

It all began with a single branch, opened in 2001 by Veterinary Surgeon Kim McPherson and her then-husband Brad Pullen, when their eldest daughter was just seven-months-old.

“I never planned on being a business owner, but it just happened, out of true necessity. We were going to be cane farmers, but the cane was in a real crisis,” Kim said.

Kim and Brad identified the potential for a vet surgery in Walkerston.

It was a risk that depended on the community giving them a chance.

“We were so appreciative of anyone who came to see us,” Kim shared.

Now, Valley Veterinary Surgery has 3 fully-staffed clinics.

“It's unbelievable to look back now and think where we began. It was such a small beginning. We didn't do anything fancy,” Kim reminisced.

“We just said: Let's do this. Let's listen to people, try and help, give good service... And you know, it's just happened.

“We barely had a holiday in six years when we first set up - but they were good times. It was really rewarding to be focused on supporting the Valley. Our girls grew up amongst after-hours emergencies, and sacrifices were endured, but I am so proud of them, one now a doctor and one about to graduate vet science.”

As demand grew, expansion followed, and Valley Veterinary Surgery opened clinics in central Mackay and Marian.

Ten years into the journey, Kim and Brad separated, but the business continued to thrive with his support.

Kim expresses gratitude for Brad’s founding role: “I wouldn't have done this on my own. We were a unit.”

In 2021, Brad’s shares in the business were taken over by Veterinarian Ben Brightman and Vet Nurse Chloe Watson.

Ben and Chloe were already on staff, dedicated to the team and to maintaining the clinic’s core family values.

Ben had grown up with a dream of working with animals. Valley Veterinary Surgery cared for his family pets, and Ben realised it was exactly the kind of clinic he wanted to work for.

“It was just always a great community-minded family vet clinic. They really cared about our pets and our livestock and wanted to do the best thing for us. You had that special relationship with them.”

Chloe was a nurse for Valley Veterinary Surgery between 2012-2018, before moving to the UK. When she returned in 2020, she became head nurse and took on clinic management.

“I never thought I would be a business owner,” Chloe said.

“I never thought it was an option for a vet nurse or a practice manager. But Kim mentioned it to me and said, with my work ethic, it’s something I’d be good at.

“I found myself thinking about it all the time, after that.”

Despite the business’s growth, a close-knit family-feel endures, with senior staff from day one now mentoring recent graduates.

An upcoming milestone for the business includes the addition of a CT scanner, the first between Bundaberg and Townsville.

Day to day, it’s all about making a difference in the community, treating every pet like it’s their own, and supporting owners on their best days and their worst.

What’s your favourite part of the job?

Kim: A client really appreciating our effort.

Ben: The people in the community.

Chloe: Training the young nurses.

valleyvet.com.au

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Methods of Sale: Choosing the Right Path in Today’s Property Market

When it comes to selling a home, there’s no one-size-fits-all approach. Behind every successful sale is a carefully chosen strategy - one that reflects not only the property itself, but also the market conditions, buyer behaviour, and the seller’s goals.

This month, we explore the most common methods of sale and what they really mean for homeowners navigating today’s real estate landscape.

Understanding the Selling Strategy

At its core, selling property is about one thing: discovering what the market is truly willing to pay.

While that may sound straightforward, the reality is far more nuanced. Pricing too high can deter buyers before they even step through the door. Pricing too low may leave money on the table. That’s why selecting the right method of sale is just as important as presentation and marketing.

Each approach, whether it’s private treaty, or a no-price campaign, creates a different dynamic, influencing buyer behaviour in subtle but powerful ways.

Auction & ‘No Price’ Campaigns: Creating Competition Without a Ceiling

Few methods generate as much energy as an auction, where the focus shifts from setting a figure to discovering what the market is truly prepared to pay in a transparent time driven environment.

By removing a fixed price guide, this strategy encourages buyers to engage more openly, often creating stronger competition. In the case of auction, all bids are visible, giving buyers clarity and confidence while fuelling momentum.

Expressions of Interest (EOI) campaigns take a quieter approach, with offers submitted privately, but still benefit from the same sense of deadline-driven urgency.

A defined end date, whether it’s auction day or an EOI close, creates a powerful trigger for action. Buyers know they have a limited window, which can lead to more decisive behaviour and, in some cases, premium results.

However, this approach isn’t without its considerations. The process can feel intense, particularly in a public auction setting, and there is no absolute guarantee of a sale if expectations aren’t met. Campaign costs are slightly higher, reflecting the level of marketing required to generate strong interest.

‘For Sale’ or ‘New to Market’ also removes price ceilings and pre-determined value on a property, however there is no ‘transparency’ when negotiating.  In a tight market this will often lead to ‘multiple offers’ from buyers, who often feel like they are in a ‘Dutch Auction’

Private Treaty: Control and Flexibility

On the other end of the spectrum is the private treaty method - often referred to as a traditional “for sale” approach.

Here, the property is listed with a set price or price range, and buyers submit offers privately. This creates a more relaxed environment, allowing sellers to consider offers over time rather than making decisions under the pressure of a public bidding process.

One of the biggest advantages of private treaty is control. Sellers can negotiate on their own terms, adjust pricing if needed, and take the time to find the right buyer.

That said, this method can sometimes lack urgency. Without a clear deadline, buyers may take a “wait and see” approach, which can extend the time a property spends on the market. Pricing also becomes critical - if it doesn’t align with buyer expectations, interest can quickly fade.

When priced strategically, however, private treaty remains a reliable and widely used method, particularly for properties in more stable or balanced markets.

The Role of Pricing Strategy

Even in campaigns where a price is displayed, the goal isn’t simply to list a number - it’s to position the property effectively.

A well-considered price should act as a “take notice” signal, capturing attention and presenting the property as compelling value compared to others on the market. Done well, this encourages inspections, builds momentum, and ultimately drives competition.

Get it wrong, and the campaign can stall before it even begins.

Finding the Right Fit

So, which method is best?

Ultimately, the right method of sale is about more than just choosing a process - it’s about aligning your strategy with your goals, your property, and the realities of the current market.

At TAYLORS, our Property Specialists bring both experience and insight to every campaign, guiding you through the decision-making process with clarity and confidence. We take the time to understand your unique situation, ensuring the approach we recommend is tailored not only to your property, but also to the conditions at play and the outcome you want to achieve.

Our team is here to help you navigate the options and make informed decisions every step of the way.

With Rachael & Tyson Griffiths from Reef Side Buyers

Founders of Reef Side Buyers' Agent Rachael and Tyson Griffiths are a dynamic and forward-thinking team, abreast of the market and analytics, with a people-first approach. In 2025 they took 20 years of hands-on experience across building, property, and long-term investment and used it to launch their own company – all while raising a young family.

Already, the company is thriving, with the Griffiths established in the community as go-to advocates for property buyers, acting with insight, strategy and integrity to broker next-level deals for their clients.

Though going into business with your partner is not always for the faint-hearted, Rachael and Tyson went in with confidence and made family business look easy.

The pair complement one another, combining different strengths but the same shared vision to put their clients in a position to make confident decisions and negotiate outcomes that wouldn’t have been possible without representation.

Rachael is the people person. She focuses on relationships, client management, and operations – a highly detail-oriented and supportive presence keeping every client informed throughout the process. The strong relationships she builds – both with clients and local agents – often open doors to opportunities that aren’t publicly available.

Tyson’s strengths sit on the analytical side – breaking down the numbers, researching market trends, and identifying the right opportunities. He sources both on-market and off-market properties, assesses value, and structures negotiation strategies based on data and timing.

Everything they do, they do with integrity.

“We saw too many buyers overpaying, buying the wrong property, or missing out entirely because they didn’t understand how the local market actually works," Tyson said.

“The Whitsundays isn’t a 'plug and play' market—you’ve got lifestyle buyers, investors, short-term rental dynamics, and a lot of off-market deals. If you’re not connected, you’re already behind.”

Whilst building their business, Rachael and Tyson have seen an evolution in the way people buy.

“The biggest shift has been moving from people not really understanding what a buyers’ agent does to now actively seeking one out before they even start looking,” Rachael explained.

“A standout milestone has been consistently securing off-market and pre-market opportunities for clients—those are the deals that change outcomes, not the ones everyone is competing for online.

“Another highlight is seeing repeat clients and referrals grow. That’s usually the clearest sign you’re actually delivering results, not just talking about them.”

Those clients include investors seeking strategic, well-timed deals, as well as commercial clients and first-time buyers looking for structured, guided purchases.

Rachael and Tyson moved to the Whitsundays to give their kids a beautiful childhood, outdoors amongst some of the most stunning nature the country has to offer.

“We spend weekends fishing, camping, and spending time on the water,” Tyson said.

“That’s typical for the Whitsundays, but it’s a big part of why we chose to live here in the first place.”

Now, they now help others on similar journeys, seeking their dream homes by the sea.

If your business had a theme song, what would it be?

Thunderstruck – AC/DC.

What’s the most unusual place you’ve had a business discussion?

The bathtub.

What’s your proudest moment working together?

Building the business from the ground up while raising a young family.

reefsidebuyersagent.com.au

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Working with your partner isn’t for everyone—but for some couples, it just works.

Running a business together means you’re not only sharing life outside of work, but also the wins, challenges, and day-to-day decisions that come with building something of your own. It takes patience, clear communication, and a good sense of humour—but it can also be incredibly rewarding.

Of course, it comes with its challenges. There’s the balancing act between work and home life, knowing when to switch off (or at least trying to), and making sure each person has their own space to contribute. But on the flip side, there’s a level of trust and understanding that’s hard to replicate in any other business relationship.

For John and Paula Mottin, working together has been part of their story for over a decade. Since 2010, they’ve teamed up in rural property sales, combining their skills and building a strong reputation in the industry along the way.

In 2014, they took a big step forward and purchased a share in McCathies Real Estate T/A Nutrien Harcourts McCathies. It was a natural progression—moving from working in the business to helping shape its future. Then in 2021, they went all in, purchasing the entire business and taking full ownership. Since then, their knowledge and services have expanded well beyond rural sales.

Today, their business covers residential, rural and commercial sales, along with property management and strata management. What makes working together successful for couples like John and Paula is understanding each other’s strengths and backing one another. There’s a shared drive to succeed, but also a shared pride in what they’ve built together.

At the end of the day, being in business as a couple isn’t just about work—it’s about building something meaningful together. And for those who can make it work, it can be one of the most rewarding partnerships there is.

Nutrienharcourts.net

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In a world where everything from business to home life relies on staying connected, reliable internet is no longer a nice-to-have. It is essential. That’s why the Hinchinbrook region is getting a major upgrade.

Through a new partnership with Aussie Broadband, Logilytics is now delivering local NBN services across Hinchinbrook, including high-speed fibre where available. The result is faster speeds, stronger reliability and, importantly, support from a team that understands the needs of the local community.

For businesses, dependable internet underpins daily operations, from processing payments and running cloud-based systems to safeguarding data and communicating with customers. At home, it shapes how families stream, study, work and unwind. When it works well, everything flows. When it does not, it quickly becomes a source of frustration.

Logilytics is focused on removing that frustration. Rather than offering generic, one-size-fits-all solutions, the team works closely with each customer to tailor a setup that suits their specific needs. From choosing the right plan to ensuring WiFi and networks are properly configured, everything is handled with care and local know-how, so customers can rely on a setup that performs when it matters most.

As owner Ben Barbi explains, “People just want their stuff to work. They don’t want to have to lean on IT every time they want to do something. That’s our passion - technology that works.”

Beyond internet services, Logilytics also supports businesses and residents with WiFi, phone systems, cloud migration, cyber security and hardware setup, providing an end-to-end technology solution.

With fast internet, fast support and a local team behind it, Hinchinbrook now has access to connectivity that keeps pace with modern life.

What’s life like outside of work?

“I've got a small family, so we like to do things together. I’m also guitarist and an Air Force Cadets instructor.”

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