Earl Neilsen’s journey through cancer was one of those life-changing upheavals that began in silence and then roared to life with devastating force.
Diagnosed in November 2019 with stage three rectal cancer, Earl recalls how his world turned upside down in an instant. What started as subtle symptoms, bloating, blood in the stool, and a change in his bowel habits, culminated in a diagnosis that felt like “a ton of bricks” landing on his family. Yet, amid the shock and devastation, Earl found his resilience, humour, and an enduring sense of purpose.
“It was probably the worst day of my life at that stage,” Earl said, reflecting on the moment he and his wife, Stephanie, were ushered into a small room to hear the news.
“We were blindsided. Nothing sinister had shown up in scans or blood tests, so we weren’t prepared for what was coming.”
But his doctor’s proactive decision to order a colonoscopy based on similar symptoms the doctor himself had experienced proved lifesaving.
Radiation therapy began immediately to shrink a 5cm tumour, followed by chemotherapy and then surgery in April 2020 to remove his rectum and affected lymph nodes. The journey didn’t end there: more chemotherapy followed, alongside the challenges of living with an ileostomy bag, followed by yet another surgery for reversal.
These important chapters are now a blur to Earl, a coping mechanism he believes helped him to move forward. Four years later, with his port-a-cath finally removed and the five-year mark behind him, Earl has embraced what he calls his “new normal”.
But his road wasn’t without its potholes. The physical aftermath of his surgeries included neuropathy—a persistent pins-and-needles sensation in his hands and feet—and a delicate digestive system.
“Having no rectum can be problematic at times,” Earl said.
“When you’ve got to go, you’ve got to go.
“It’s about being prepared, squeezing tight, and shuffling quick.”
Yet, he refuses to let these challenges define him.
“My marathon running, lead guitar playing, and ballet careers are over,” he jokes, “but I can still shank a golf ball and drop a barra with the best of them.”
Earl’s humour and openness have been his saving grace, not only for himself but for those around him. Early in his journey, he decided to break the stigma around what he cheekily calls the “dirty cancer.” One day, he hung a pair of undies on his clothesline and posted on social media, “Bumkin has a bit of a bum thing.” What started as a lighthearted gesture turned into a community movement, with friends hanging out their own undies in solidarity and using the hashtag #undiesoutforearl. His cricket club took it a step further, surprising him by piling out of a bus in custom budgie smugglers emblazoned with his face.
“It’s amazing what happens when you’re open about it,” Earl said.
“People start talking, and that’s what breaks the stigma.”
The importance of community and connection was a lesson Earl learned long before his diagnosis, thanks to a dear friend, Ammie Scott.
Ammie, who passed away from sarcoma complications, had taught Earl the value of openness during tough times.
“She let people in,” Earl said. “That was the biggest thing she taught me, if you need help, there are people who want to help. They just need to know.”
It was this same spirit of connection that brought Earl to the Trudy Crowley Foundation.
He first met the foundation’s director Jacquie Camilleri at the Icon Cancer Centre in Mackay. Jacquie, volunteering as the “tea lady,” was an unexpected source of reassurance and informal counselling during Earl’s treatments.
“Little did I know I was getting the support I didn’t even realise I needed,” Earl said.
“Those moments kept me positive and motivated.”
After his first Touch of Teel Soiree for the foundation, where he shared his story, Earl’s passion and impact were undeniable. The Foundation invited him to become an ambassador, a role he took on with zeal.
Earlier this year, he was employed as the Foundation’s men’s support worker, a position born out of the need to reach more men facing cancer.
“Cancer doesn’t discriminate, it affects all genders, all ages,” Earl said.
“The Foundation’s doors have always been open to everyone, and now we’re making a concerted effort to bring men into the conversation.”
Through speaking engagements, toolbox talks, and informal gatherings, Earl has become a trusted advocate and entertainer, delivering messages with humour and heart. Alongside his friend Clay Watts, a pancreatic cancer survivor and former SAS officer, Earl has toured male-dominated industries, sharing their stories and driving home Bridgeen Doherty’s mantra, “Know your body, know your normal.”
For Earl, the impact is personal.
“As a survivor, I can share my story, my symptoms, and side effects,” he said.
“But I also listen and learn because everyone’s journey is different. Cancer changes your life forever, no matter the stage or type. But there’s hope in community, in celebrating the small wins, and in finding the funny side of a terrible situation.”
Earl also leads monthly support groups at the Trudy Crowley Foundation’s centre, one for men and another called the Ripple Effect for carers of cancer patients. These informal gatherings are a space to share information, swap stories, and, most importantly, find support.
“It’s about creating a safe space where people can feel understood,” Earl said.
“I’ve been there, so when I say, ‘I get it,’ I truly mean it.”
Although Earl never met Trudy Crowley herself, he feels deeply connected to her legacy.
“The Foundation has an energy and a passion that can only be described as heavenly,” he said.
“It was there for me in my darkest moments, and now I want to be there for others in theirs. That’s how we make a difference.”
As he often reminds those he speaks to, “Life might not go back to the old normal, but you can find a new one—and it can still be pretty damn good.”

‍

Earl captained a ‘Survivor’s XI cricket team in 2024, featuring current and former cricket players who have all been affected by cancer

‍
Earl (right) with Teharnee Peel (left) and Nancy Anderson, who were the 2023 Touch of Teel soiree guest speakers

‍
Earl as a Trudy Crowley Foundation ambassador talks to the Bunnings Paget crew on cancers that commonly affect men

‍
Earl staying positive throughout his treatment

‍

As the big day draws near, the excitement of wedding planning can quickly mix with the pressures of perfection. But what if you viewed this countdown not just as a time to refine the details, but as an opportunity to transform into the best version of yourself—inside and out? Whether you’re the bride, the groom, or both of you tackling this journey together, embracing a holistic approach to fitness, beauty, and nutrition can help you radiate confidence, energy, and glow from every angle.

Couple’s Nutrition for Radiance and Energy

The foundation of any glow-up begins in the kitchen. Good nutrition supports radiant skin, strong hair, and energy that lasts from your morning to your evening celebrations. Start by meal prepping together—making the process fun and enjoyable, while ensuring your plates are filled with vibrant, nutrient-packed foods. Think salmon, avocado, and berries, all rich in antioxidants and healthy fats that promote glowing skin.

Hydration is key to maintaining that fresh-faced glow, so drink plenty of water throughout the day. Not only will this keep your skin plump and smooth, but it also helps reduce bloating and fatigue. To support your skin’s health, incorporate gut-friendly foods like fermented vegetables, kimchi, and kombucha. A balanced gut translates to clearer, more luminous skin—making those wedding photos pop!

Sweating Together for Strength and Confidence

A fitness regime that gets both of you moving will not only boost your energy levels but will also help you feel strong and confident as you walk down the aisle. Whether you opt for couples’ workouts like yoga, resistance training, or even a bit of HIIT, exercising together can strengthen both your bond and your bodies.

Fitness will help you feel more centred and confident, helping reduce wedding stress, which is a key element in the wedding glow-up.

Beauty Basics for Both

Beauty isn’t just for the bride, grooms can benefit too from small tweaks to their skincare and grooming routines. Start by focusing on the basics, such as exfoliating and moisturising for both of you. Clean, smooth skin creates the perfect canvas for your wedding day glow. For men, a regular skincare routine, including shaving and beard care, can make a big difference in looking polished for the big day.

For brides, the secret to achieving that coveted bridal glow lies in both trial makeup sessions and skincare leading up to the day. Visit a skin specialist at least six months in advance to create a tailored plan.

Stress-Free Self-Care as a Team

Planning a wedding can quickly become overwhelming, and stress shows on your face and in your body. Carve out time to relax together by indulging in some self-care. Book a couples’ massage, enjoy a spa day, or even create a DIY spa experience at home with facemasks, aromatherapy, and a calming playlist. These moments of relaxation allow you to reconnect with each other and also provide a much-needed break from the wedding hustle.

A wedding glow-up doesn’t end once the last song is played and the bouquet is tossed. Keep the momentum going into married life by continuing the healthy habits you’ve built together.

Embrace the journey of becoming the best version of yourselves, together, and enjoy the radiance that comes with nourishing your bodies, minds, and spirits.

‍

Although women are progressively stepping into leadership roles in agriculture, the journey to success can often feel overwhelming for many young women. Fortunately, the 2025 Next Ratoon Program provides a supportive network of fellow growers, offering aspiring leaders invaluable insights from seasoned professionals, fresh perspectives and a fast track to personal and professional growth.

Judy Thatcher, a dedicated cane farmer and Mackay Area Committee grower representative, passionately advocates for young farmers, having witnessed firsthand the challenges they face today.

"I grew up on a cane farm 60 kilometres north of Mackay, and after leaving school, I pursued a career in banking and local government,” Judy said.

“I never expected to be a farmer, but when my dad passed away suddenly 29 years ago, my mother took over the family business, then I joined her nine years later.

“To say it was a steep learning curve is an understatement…There was no official mentoring program at the time, but the support from the Canegrowers network provided us with the quality advice we needed.”

Now, Judy is committed to ensuring that young women entering the industry receive the support they need to succeed.

“The Next Ratoon mentoring program offers these young growers a safe place to share their aspirations, challenges, and successes,” Judy said.

“I believe it’s a game changer… the worth of women in the agricultural industry today is priceless.”

For Michelle Martin, District Manager for Canegrowers Mackay, the path to leadership has been about seizing every opportunity to learn and grow. Although relatively new to the industry, Michelle is passionate about showing women that they can find their place in agriculture beyond traditional roles.

“I’m not from an ag family, but my experiences in building, education, and even insurance have all contributed to my role - it’s amazing how different skills can actually assist in this field,” Michelle said.

Michelle sees herself as a mentor for the next generation, particularly those exploring non-traditional roles in agriculture and encourages young women to “just give it a go.”

“Whether you’re out in the paddock, or in an office, we all play crucial roles in the ag industry…just give it a go and you’ll gain invaluable knowledge along the way.”

Running from February to August 2025, the Next Ratoon Program is open to growers aged 18-40 connected to a CANEGROWERS member agribusiness, offering participants six months of personalised mentoring, exclusive events and resources.

Applications are open until December 13, 2024. To apply, visit www.canegrowers.com.au/next-ratoon

For more information, contact nextratoon2024@canegrowers.com.au or call (07) 3864 6444.

‍

Getting older is a time of reflection, growth, and perhaps most importantly, connection. It’s a phase where life’s rhythms often slow down, giving room to appreciate small pleasures, share stories, and pass along hard-won wisdom. Many find that with age comes a deeper sense of self, as well as the freedom to explore new interests or revisit passions set aside long ago.

In this feature, we’re taking a moment to celebrate the experiences and contributions of our senior community members. This stage of life, while sometimes met with unique challenges, is filled with opportunities for meaningful moments, whether through volunteering, spending time with family, or finding companionship in close friends and neighbours. We hope to provide inspiration and encouragement, honouring seniors for the important role they play in shaping our families, communities, and traditions.

If you’re seeking support for healthy aging, you’re on the right page! Comlink Australia provides compassionate home care services to help seniors live independently while staying connected. LifeInMotion Exercise Physiology Clinic focuses on personalised exercise programs for overall wellness, while CQ Skin Cancer Centre is dedicated to skin health with vital screenings and education. Together, these organisations deliver a lively and supportive environment for a happier, healthier life!

‍

With Comlink Australia Mackay

Comlink Australia Mackay is redefining what it means to age with independence, health and vitality.

For more than 37 years, this standout not-for-profit organisation has empowered older Australians, particularly those aged 65 and older, as well as Aboriginal and Torres Strait Islanders aged 50+ to live life on their own terms, all from the comfort of their own homes.

What sets Comlink apart?

It’s the perfect combination of compassion and innovation.

Their community transport services offer much more than just rides – they provide a lifeline to freedom and peace of mind. Whether it's medical appointments, social outings, or shopping trips, Comlink keeps seniors moving and engaged, allowing them to stay active within their communities without the hassle of mobility challenges.

Their tailored home care packages offer personalised support for daily living, including personal care, meal preparation and even household assistance, all customised to suit individual needs. Comlink’s services ensure that older adults can enjoy the comforts of home whilst receiving professional support that boosts their dignity and independence.

Need another compelling reason to choose Comlink? They offer social support programs that tackle loneliness head-on with one-on-one outings, volunteer companionship and assisted shopping. These initiatives create meaningful connections, ensuring seniors not only live longer, but live better, surrounded by a community that truly cares.

Powered by a passionate team of over 360 staff and nearly 200 volunteers, Comlink’s influence is vast. From its humble beginnings in Caloundra, the organisation now partners with community groups, medical professionals and leading bodies, solidifying its reputation as a premier in aged care.

With a commitment to client-focused care and genuine community engagement, Comlink is setting a new gold standard for home care across regional Queensland.

Don’t waste another moment…contact the team at Comlink Australia Mackay and experience healthy ageing today.

www.comlinkaustralia.com.au

‍

At CQ Skin Cancer Centre, Mackay

In the sun-drenched region of Mackay, CQ Skin Cancer Centre shines as a pillar of skin health intervention and sun damage prevention.

Celebrating two decades of dedicated service, CQ Skin Cancer Centre is a proud part of Australia’s leading network of skin cancer clinics, which conducts over 200,000 skin checks each year across the country. With alarming statistics showing that two out of every three Australians will develop skin cancer by the age of 70, the clinic’s mission has never been more critical.

Mackay’s premier skin cancer clinic boasts a team of four highly trained doctors who have all undertaken advanced certifications in skin cancer medicine and provide a comprehensive range of skin health services tailored to patient needs. Their offerings in Mackay include skin cancer education and awareness, screening and early detection, diagnosis through dermoscopy and total body photography, as well as surgical and non-surgical skin cancer treatments, mole removal, sun damage repair and continuous aftercare with advanced LED light therapy for advanced wound healing.

Despite Queensland’s high incidence of melanoma – which is diagnosed in Mackay at 119% above the national average – many locals remain unaware of the risks. That’s why CQ Skin Cancer Centre is dedicated to educating the community, particularly seniors aged 55 and older, who are at the highest risk. Their mission is to raise awareness about skin cancer prevention to ensure that everyone understands the importance of sun-safe habits and regular skin checks.

Don’t leave your skin health to chance. Reach out to CQ Skin Cancer Centre today to schedule your skin exam. The expert team is ready to provide you with the highest level of advanced skin cancer care.

Your skin health matters - take the proactive step towards a healthier future and connect with CQ Skin Cancer Centre.

www.skincancercentres.com.au/mackay

‍

At LifeInMotion Exercise Physiology Clinic

In the heart of Mackay, LifeInMotion Exercise Physiology Clinic is reshaping senior wellbeing with a dynamic approach to health.

With more than 15 years of experience, this renowned clinic focuses on empowering older adults through tailored exercise programs designed to enhance physical, mental, and social wellness.

LifeInMotion exceeds expectations as an allied health provider in the region, addressing a broad spectrum of senior health needs. From balance and falls prevention to diabetes management, neurological rehabilitation, cardiac care, bone health, and dementia management, the clinic’s expert team crafts individualised plans to ensure every client receives the support they need.

Their state-of-the-art facility is equipped with cutting-edge rehabilitation technology, including an innovative machine designed specifically for clients recovering from strokes or those managing neurological conditions, ensuring an inclusive, accessible service for all.

One of LifeInMotion’s most anticipated offerings is the upcoming High-Risk Balance and Falls Prevention program launching in 2025. This initiative focuses on enhancing strength, coordination and mobility, providing essential support for seniors at risk of falls. The program reflects LifeInMotion’s proactive approach to health, emphasising that it’s never too late to start moving towards better health.

The clinic's dedicated team of nine clinical exercise physiologists tirelessly cultivates a warm and welcoming environment that encourages community engagement and personal development. They believe in the power of exercise as medicine, inspiring clients to embrace active lifestyles and enjoy a happier, healthier life without barriers.

At LifeInMotion, every step counts. Whether you're seeking to improve your strength, enhance your balance, or manage a chronic condition, the dedicated team is here to support you with every step. Discover how personalised exercise programs can transform your health and wellbeing, one movement at a time.

www.lifeinmotionexph.com.au

‍

Porters Mitre 10

Porters, a name synonymous with family heritage and community spirit, has been a cornerstone of the Mackay region for more than 140 years.

Founded in 1883 by Charles Porter, the business had humble beginnings when Charles arrived in Mackay to oversee the construction of the Empress of India Hotel, now known as Taylor’s Hotel.

Recognising the region's growing demand for building materials, Charles seized the opportunity to establish a hardware and building supplies store, which quickly became a trusted local name. Operating under the banner of Charles Porter & Sons, this small venture laid the foundation for what would evolve into a multi-generational enterprise — now spanning five generations of the Porter family.

What started as a response to a burgeoning town's needs soon grew into an enduring legacy of craftsmanship, service, and community commitment.

Hayden Cargill, CEO of Porters, emphasised that community support has always been a core value for the Porters Group. The company’s long-standing commitment to the region extends far beyond business. For decades, Porters has consistently backed local initiatives, charities, and organisations. "Locals supporting locals" isn’t just a slogan for them — it’s a way of life.

What began as a humble hardware business has evolved into a diversified group, now spanning 13 divisions, including hardware, plumbing supplies, building trade materials, glass and aluminium manufacturing, and truss and frame production. As part of major buying groups—Porters Mitre 10, Porters Plumbing Plus, and Inspirations Paint — Porters Mitre 10 provides a comprehensive range of products, catering to the needs of homeowners, builders, and tradespeople across Mackay and the Whitsundays.

Porters Mitre 10 remains a true reflection of its heritage: a family business with deep roots in Mackay, committed to giving back to the community that has supported it for over a century. Whether through sponsoring local teams or employing local talent, Porters Mitre 10 continues to thrive by staying true to its values of family, heritage, and heart.

For more details, visit www.porterscando.com.au

‍

Fergus Builders

Since its establishment in 1983, Fergus Builders has built a solid foundation for an impressive clientele, driven by their dedication to quality construction in the Mackay region.

With an impressive portfolio encompassing award-winning residential, commercial and industrial projects over the years, the company has proven itself to be a trusted leader in the construction industry.

Their recent achievements at the 2024 Master Builders Mackay & Whitsunday Housing and Construction Awards, further solidified their position as one of the best builders in the state after securing eight accolades across all three divisions.

What impressed both the judges and their clients is the company's ability to provide customised solutions for residential, commercial, and industrial needs—a distinctive quality that elevates them in a highly competitive market. Their holistic approach ensures clients receive exceptional service and support at every stage of the construction process.

A prime example of this commitment to excellence is the Whitsunday Anglican School STEAM Centre, which was honoured with the prestigious McInnes Wilson Lawyers Project of the Year Award.

Director and Construction Manager Ben Hilder expressed pride in the recognition, noting that “to receive multiple accolades across both sectors of the industry is a significant achievement and a testament to our crew out there.”

Faced with challenges like restricted site access and the need to carry out construction amid ongoing school operations, the team demonstrated exceptional professionalism and dedication, successfully delivering the project on time and within budget. Their remarkable commitment not only met but exceeded expectations, setting a new standard in the industry.

Fergus Builders' dedication to residential construction is clearly reflected in their recent achievements, which celebrate their meticulous attention to detail in creating stunning homes. The company proudly secured four awards for individual residences, highlighting its exceptional craftsmanship and unwavering professional work ethic—ensuring that every project truly “nails” the client’s vision.

In the commercial sector, Fergus Builders has made significant strides with notable projects, including the construction of the Mackay Apartments and the North Jacklin Motor Group refurbishment. These endeavours not only elevate the aesthetic appeal of their surroundings but also enhance functionality, delivering exceptional value and satisfaction to their clients.

Ben recognises that local contractors play a crucial role in Fergus’ success, acknowledging the high standard of this combined effort to deliver excellence.

“Although Fergus Builders won the awards, it really goes out to everyone involved in the project.”

This collaborative ethos highlights Fergus Builders’ reputation as a community-oriented business that values partnerships with local stakeholders.

With a solid foundation built on extensive experience in commercial and industrial construction, Fergus Builders boasts an impressive portfolio that spans a diverse array of projects, from educational institutions and hospitality venues to sports facilities and community centres.

What elevates Fergus Builders to new heights is their unwavering commitment to craftsmanship that consistently exceeds client expectations. Their approach goes beyond bricks and mortar; it’s about forging strong relationships and building trust, ensuring that every project is a seamless blend of vision and execution, anchored in the spirit of community connection.

Supporting this sentiment, a client recently shared a heartfelt testimonial that read: “Fergus, thank you for turning my Mackay dream into a reality. I really didn’t know how to begin the process of building my own home but you were all so patient. It felt like it was a piece of yours too.”

This level of personalised service demonstrates the team’s commitment to understanding and fulfilling client needs. With a long-standing legacy rooted in integrity and customer satisfaction, Fergus Builders continues to shape the future of construction in the region, turning dreams into reality for countless clients to come.

www.fergusbuilders.com.au

‍

Explore the latest in scalp health with treatments designed to promote fuller, healthier hair.

The secret to healthy hair is deeper rooted than you may think. Many individuals in a bid to get luscious long locks, neglect the most important part of a hair care routine... the scalp.  

The Japanese have recognised the vitality of scalp care for centuries, through beauty treatments including the Japanese ‘head spa’, which they incorporated into their routines long before the rest of the world.

Why Scalp Treatments Have Captivated Japanese Culture

In Japanese culture, hair is deeply intertwined with concepts of beauty and health. A healthy scalp is viewed as essential for achieving beautiful hair.

The scalp is composed of thick skin, which can easily become clogged and develop sebum buildup. If not properly cared for, this can result in dryness and itchiness.

Maintaining a clean and balanced scalp promotes healthy, shiny, and long hair, while a dry, flaky scalp can lead to issues such as hair loss, breakage, dandruff, and dullness.

While many people forget about this small step in their routine, it is crucial for maintaining the healthy and happy hair that you desire, especially as the skin is the largest organ of the body.

Below are some tips on how to keep your scalp rooted in greatness:

5 Top Tips to Keep your Scalp Healthy

A healthy scalp doesn't happen overnight, and it's important to recognise that everyone's scalp is unique. To nurture your scalp, start by gaining insight into its condition and your hair type.

Have a consistent wash routine

Finding the right shampoo and conditioner for your hair type is essential, so take the time to experiment. Pay attention to how often you wash your hair. If you're washing it daily and experiencing itchiness or dryness on your scalp, consider extending the time between washes to every few days. On the other hand, washing your hair too infrequently can lead to oil and product buildup. Once you've established the ideal washing frequency for your hair, try to stick to that routine.

Watch Out for Buildup

Buildup on our scalps from products, pollution, and hard water can suffocate hair follicles, preventing them from receiving the moisture and protein they need to thrive. Incorporating detox products into your hair care routine is an effective way to combat this. Look for a clarifying shampoo that gently removes impurities without stripping your scalp or hair of essential moisture. Choose formulations that are free from silicones, sulfates, parabens, and other harmful ingredients to ensure a clean and healthy scalp.

Brush your Hair

Brushing your hair enhances its appearance and is vital for scalp care. It distributes natural oils from the roots to the ends, acting as a natural conditioner.

Massage your scalp and avoid oils

Insufficient blood circulation can prevent hair follicles from receiving the nutrients needed for healthy hair growth. Regular scalp massages can effectively boost circulation.

It's also wise to limit oils, as the Malassezia fungus, linked to dandruff and seborrheic dermatitis, thrives on them. While pre-shampoo oil treatments can be beneficial if washed out, leaving oils on the scalp post-wash can worsen inflammation and lead to itching and flaking.

Invest in a water filter

If you have mineral-treated water, calcium and magnesium can react with your shampoo and sebum, causing residue that clogs follicles and scalp irritation. Using a good filter removes these metals, resulting in softer water that cleanses and hydrates your scalp.

Here’s to happy and healthy scalps and hair!

‍

Recently opened Reef Beats is set to make its musical mark in Airlie Beach. Bringing a unique vibe to the Whitsunday Shopping Centre, owner Steve Payne says he is excited to be back.

After leaving Perth in 2001, Steve moved to Airlie Beach and set up a record shop, after stumbling across the place on a tour up the east coast of Australia back when he was a youngster. Steve retold his time in Airlie Beach over 16 years and emphasised how the town was “Rockin’24/7.” Due to Cyclone Debbie, however, Steve was devastatingly forced to shut his beloved record store and decided to head to South Australia.

Steve returned to Airlie Beach in July this year and with him came the idea for Reef Beats, a record store with a huge range of over 5000 vinyl records, CDs, DVDs, T-shirts, guitars, drums accessories, strings and collectables. At his opening, Steve emphasised that it was great to see all his old friends, and the word had got around that he was back in town.

Reef Beats has a deep catalogue of mainly retro items, although he added that he does not neglect the newer music likeTaylor Swift when stocking his store. His best sellers are old-school vinyl’s which make around 40% of the turnover. You can also get your hands on some custom orders at Reef Beats, and Steve is always open to hear any requests you may have.

Steve mentioned that his time at Whitsunday Plaza has been fantastic, especially in terms of relaxation. He values the area's great vibe and praised the excellent management. He also highlighted the beautiful location and appreciated the added benefit of easy parking.

Steve encourages all to come in and take a look at his diverse range of stock and enjoy the vibe of a retro music store whilst being greeted with a smile. He ensures that you will “walk out with a smile and feeling great.”

Back in the day, Steve would compete with bigger stores who were stocking vinyls, now he is a unique force in the Whitsundays, but has maintained the same charm.

Top Picks:

Looking for a rare vinyl? Steve’s speciality is custom orders for his clients.

At Lumos Cafe

Lumos Café is named upon the Harry Potter spell to summon light. And that is the purpose of Lumos Café - Owner Sarah Chen wants to bring a lightness to people who come in, and she wants them to leave with a big smile on their face.

To set this café apart from others, Lumos Café has a strong focus on customer service, and you’ll feel that from your first breath inside. “We care,” is how Sarah describes Lumos Café. With customers being 80-90% local, staff love remembering the order of returning customers, making them feel at home and often creating friendships.

Lumos Café has brought customer service to the next level by introducing table service. They also welcome take-away customers with the same love, and remember their orders, likes and dislikes, creating a cherished family-feel in the Cannonvale café.

“We create a vibe for people, when you come in you are not a customer to us. You are a family. So, if you come in today and you disappear for a week. When you come in the next time we will ask, how are you? Are you okay?” expressed Sarah.

It’s not just customers that feel like a family at Lumos Café.

By seeing herself as a worker first and boss second, Sarah has managed to create a family feel between her co-workers too. Staff talk to Sarah more openly which in turn develops that relationship to the next level.

Lumos Café is Sarah’s first business but having worked in the industry for more than a decade, she understands how to inspire staff and she believes that by being themselves, they can do their best work.  

At the Whitsunday Shopping Centre Sarah feels a warm support from each loyal customer and from the surrounding businesses. She shared that when they can, they buy each other’s goods, support each other, and share information.

Top Tip!

What’s your favourite order? Become a regular at Lumos and the friendly team will often remember it for you!

‍

Boomerang Bags and Craft Shop is a beloved community hub dedicated to uniting people through creativity. The shop offers a wide array of craft supplies and is adorned with charming homemade creations, from handcrafted seat covers to delightful crochet turtles. Each corner of the store reflects the spirit of local artisans, making it a vibrant space where creativity and community come together.

Founder Tina Everett, decided to start up the group after sadly losing her mum. The group started as an outlet for Tina to go out and meet new members of the community after feeling lonesome in the transient town of Airlie Beach. What started as a small group, soon transpired into a shop after the Whitsunday Shopping centre kindly offered one of their spaces to Tina for no rent.

Tina explained how the shop has been amazing for her:

“I've come out of my shell, and I've made a whole lot of great friends.”

According to Tina, people can often find coming to the shop intimidating to start with but end up loving the experience as “craft gives people their own little bubble.”

The shop is open Thursdays and Fridays for adult craft groups and Tina encourages anyone who loves craft to come along. Most of the craft supplies in the shop are community donations and anything that can't be used in the shop gets donated to schools, daycare centres and nursing homes.

“Bring your craft, if you haven't got craft supplies, we have many supplies here.”

“It's just gold coin donation which helps pay for tea, coffee and biscuits.”

Alongside her adult craft days, Tina also provides help to the boomerang bags initiative, which creates reusable fabric bags out of donated materials. The ladies at the Women’s prison in Townsville are provided with the fabric which they turn into bags for Tina to share around the community. This is a great program providing these ladies with so much more than just sewing skills.

If you are a keen crafter looking to make new friends, head into Boomerang Bags and Craft Shop Thursday or Friday at 9am-2pm.

‍

Uniting their passion for property and gardening, Whitsundays Property Services has expanded, opening a new store at the Whitsunday Shopping Centre that caters to the region’s plant lovers.

The idea began when owners of Whitsunday Property Services, Rhys and Karly realised they had too many plants at home and wanted to share them with fellow enthusiasts. This planted the seed of an idea to launch a side-business and Fay’s Garden grew into the flourishing wonderland of greenery customers enjoy today.

Fay’s Garden is an indoor plant store, named after Rhys’s grandmother, Fay, who inspired Rhys and created the love he has for plants today.

Fay’s Garden differs from other plant shops as they offer a unique level of service to all their customers.

“I think what makes us different is that everything is already done for you,” said Karly.

“We mix the soil to suit the plant, we offer repotting after 12 months, and have 1 on 1 contact with customers after they leave.”

Karly and Rhys maintain contact with you once you have left the shop, they email a plant specific care sheet to customers which includes all types of information, such as fertiliser information, ideal temperature information, pet safety, light and positioning information and watering needs.

Expanding on the store’s distinctive charm, each plant has been given a name. The couple say this has been proven to make people more likely to look after them properly. Karly and Rhys say the named plants have a calling to some people, with some customers letting the name choose their next plant.

Indoor plants don’t just look cute and provide a home with bright colours, they are also effective at clearing the air. They draw in carbon dioxide and other pollutants and break them down. Having them in an indoor space can also reduce stress, increase productivity and boost moods.

Top Tip!

What’s the name of your new plant? Head into Fay’s Garden to find out!

‍

At Lokahi Poke Bar

Providing Whitsunday residents with the popular Hawaiian/Japanese dish Poke, the owner Erina Miyake loves bringing this healthy, delicious and super quick lunch and dinner option to our region.

Erina opened Lokahi Poke Bar two years ago and loves seeing her regular customers who cannot get enough of the tasty bowls which are packed with fresh local produce and flavour.

Poke Bowl is a dish that originated from Hawaii, and it was inspired by the large population of Japanese residents on the island. Erina makes her Poke Bowls with fresh ingredients, making it healthier and more delicious.

While Lokahi Poke Bar creates Poke Bowls, Erina ensures all customers will enjoy the fresh, healthy feed. With customisation options you can create your own poke masterpiece. You can choose from delicious protein options such as sashimi tuna, salmon, teriyaki chicken and more. Erina noted that teriyaki salmon and karaage chicken are becoming immensely popular. There is also a tofu option for vegetarians looking to get that protein hit.

Lokahi Poke Bar has recently launched a new menu which includes the amazingly well-priced Cup-Bap (Rice-Cup). At just $9.90 customers that want a smaller bowl, or want less vegetables can get the same tasty meat but for a lesser price. The Cup-Bap has seven options including a vegetarian option made with japchae, an addictive chewy potato noodle that has customers always wanting more. Erina describes the Cup-Bap as an easy grab and go cup that is cooked fresh, fast and affordable.

Both Cup-Bap and Poke Bowls are cooked fresh in store and are aimed to reach your tastebuds within 5-10 minutes, making it an ideal lunch break spot. Erina loves the shop’s location at the Whitsunday Shopping Centre, she loves the community feel between all the shop-owners and also that the Whitsunday Shopping Centre is more accessible to the locals.

Lokahi Poke Bar is open Monday – Friday 10am – 3pm and 5pm – 8pm. Saturdays 10am – 2.30pm and 5pm – 8pm.

Must Try!

Grab a Cup-Bap on the go – new to the menu, this item is fresh, delicious and affordable!

‍