Owner, Founder and Detox Coach

5 Fast Facts

Most rewarding part of your job?“Seeing clients lose 8–10kg in eight weeks after years of struggling.”

What sets you apart? “I’ve lived it – I do the programs with them, not just prescribe.”

Must-have travel item? “My Chelsea Jean lymphatic gloves.”

Health myth to bust? “Colonics and enemas are actually beneficial.”

Rejuvenation tip? “Do your lymphatics – it makes a big difference.”

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Josie Giles has walked the walk, and now she talks the talk, guiding others through a holistic transformation with empathy and lived experience.

“I’ve been stuck and overwhelmed. I’ve been through grief and loss... I went from being very overweight, to now living healthier than ever and I’m ready to help others do the same.”

Out of hardship, she’s created a wellness practice that transforms lives through everyday methods such as lymphatic massaging, fermented foods, juicing, fasting, food plans, and gut-cleansing techniques.

“Once you improve your gut health, through lymphatics and detoxing – your whole mindset improves and you become a doer,” Josie enthused.

And she’s even got the results to prove it.

“People that have struggled with their weight for years have dropped 8 to 10 kilos… just in an 8-week period.”

“Not only that but they’re more energised, less fatigued and overall happier than ever.

“The difference is, they don’t do it on their own. I do it with them and I walk them through it.”

Now, she’s expanding her reach with an all-new space, plus a Kick Start Your Health app – offering digital access to detox plans, menus, juices and more.

Sick and tired of being sick and tired?

Call 0409 540 308 to kickstart your health today!

progutcare@gmail.com

www.progutcaredetoxcentre.com.au

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Owner and Principal Audiologist

Fast 5 Facts

Favourite place to relax: Shoal Point Beach – we recently just moved to Bucasia and it’s just beautiful there.

Top tool for rejuvenation: My hand cream – always within reach.

Go-to snack: Cheese. Possibly not the healthiest habit… but it’s cheese!

Health myth to debunk: Hearing loss doesn’t mean silence – it’s not all or nothing.

Best health advice: Don’t wait. Early intervention is key to hearing health and quality of life.

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When it comes to hearing health, Alison is all ears – literally and professionally!

With a background in psychology and a fascination for how the ear works, Alison Collins’ path into audiology was destined to be.

“I did a Bachelor of Science in Psychology and wanted a role where I could really help others.

“I then attended a hearing science class and was just so fascinated with how the ear worked… from that point I knew that’s where I wanted to be.”

She went on to complete a Master of Audiology, and later earned a PhD in Audiology, specialising in paediatric middle ear disease.

Soon after starting her career, she welcomed her daughter and then her son, who would go on to face hearing challenges of his own.

“As a mum and audiologist, I saw the impact firsthand, and that fuels my work every day.”

Now the founder of Peak Hearing Services, Alison provides hearing tests for all ages, auditory processing assessments, hearing aids, workplace checks, and wax removal. Pensioners can access free services, and thanks to BHP, local children receive free hearing screenings.

“Hearing loss isn’t all or nothing…Just like glasses, you might still hear, but support makes all the difference.”

Take the first step – because life’s better when you hear it all!

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Dr Suzanne Kippen, Move It Chiropractic

Fast 5 Facts:

Favourite place to relax: Barefoot on the beach at sunset, waves crashing,

Top rejuvenation tool: A relaxing massage followed by a chiropractic adjustment.

Health hack: Start your day with lemon water and a pinch of sea salt—it hydrates, kickstarts digestion, and supports adrenal health.

Must-have beauty product:  Any of Doterra’s products.

Best inspirational podcast: Work Mama Life, 100 not out, David Goggins.

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With more than 15 years behind the spine, Dr Suzanne Kippen of Move It Chiropractic has become a cornerstone of Mackay’s wellness scene — known not just for her skilled hands, but for her heart-led approach to family care. Her passion for paediatrics and pregnancy support has helped countless locals move through life with strength, balance and connection.

“Chiropractic isn’t just about pain relief,” she explains.

“It’s about restoring function, enhancing quality of life, and empowering families through education and connection.

“We support the whole person, the whole family,” Dr Kippen says.

Beyond the clinic, Dr Kippen is passionate about nature and wellness.

“When I’m not adjusting spines, you’ll find me hiking, barefoot on the beach, or at the farm with our cattle,” she shares.

“I’m always exploring wellness, from cold plunges to breathwork.”

What’s a common health myth?

“That pain is 'just part of getting older.' Ageing is natural, but suffering isn’t. With the right support—movement, alignment, nutrition—you can thrive at any age. Remember, 'the power that made the body heals the body.'”

One health habit for better living?

“Get adjusted and get outside. Daily movement in the sunshine, even a walk around the block, honours our need for movement, connection, and nature. It sets everything else into place.”

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Owner and Principal Dentist at Hanly Dental Studio

FAST 5 FACTS

Your favourite place to relax: Ball Bay

Top tool for rejuvenation: Any quality time with my family

Helpful health hack: Spit out toothpaste but don’t rinse

Must-have beauty or health product: Electric toothbrushes – they do a very good job at keeping teeth clean

Best inspirational show or podcast for health and wellbeing: The Imperfects Podcast

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Imagine growing up surrounded by chocolate... then dedicating your life to saving teeth! That’s the quirky journey of Dr Tim Hanly, Principal Dentist at Hanly Dental Studio in Mackay.

After a childhood in his dad’s confectionery business, Tim now spends his days reversing sugary mischief.

Knowing dental visits can cause anxiety, Hanly Dental Studio offers a warm, supportive space where patients feel genuinely cared for. Tim takes pride in building strong relationships with each patient.

A standout service is composite bonding. Tim said it’s a cost-effective, conservative treatment. Using a tooth-coloured resin sculpted by hand and hardened with a special light, Tim crafts natural smiles that blend seamlessly with the real thing.

Tim’s advice? Don’t wait for a toothache! See your dentist every 6 to 12 months to catch sneaky cavities and keep your gums healthy.

Can you share a health myth or something in your field that you love to debunk?

Myth - The harder you brush the cleaner the teeth are – by brushing too hard we can actually wear away enamel and gums and this doesn’t grow back. Correct brushing technique with an extra soft toothbrush can protect against this.

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With Concierge Nursing

In a time when healthcare can often feel rushed and impersonal, Concierge Nursing Services is redefining the experience by providing expert, personalized care right at your doorstep. Founder Justina Giles saw a gap in community care and created a service that goes beyond just meeting clients where they are—it partners with them at every stage of their healthcare journey. Whether it’s post-surgery recovery, managing chronic conditions, or offering extra support, clients receive tailored care that surpasses traditional community services.

Concierge Nursing strives to transform healthcare with a more connected approach. Justina has developed a service where a trusted health companion guides clients through the complexities of managing conditions, medications, and appointments. This includes attending medical visits and simplifying medical information to reduce confusion. The aim is to help clients and their families feel confident, heard, and fully equipped to make informed decisions about their health.

A key priority of Concierge Nursing Services is helping clients maintain their independence. Justina explains, “We motivate and advocate for our clients, giving them the confidence to take charge of their health. When people truly understand their health and feel supported, they naturally become more engaged and committed to their journey.” While promoting independence, Concierge Nursing Services also advocates when necessary. “We guide our clients every step of the way, offering support and asking the important medical questions that might not occur to them. Our goal is to ensure our clients are fully informed and remain in control of their healthcare.”

What’s the most rewarding part of being a health expert today?

“To me, it’s about bringing quality of life, brightening someone’s day, sharing a smile, having fun, and truly making a difference in their world.”

Can you share a health myth you’d like to debunk?

“Drugs and medications don’t target specific areas—they affect the whole body and interact with each other. That’s why having a health expert or nurse is crucial to managing your care.

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If you're ready to start your fitness journey but unsure where to begin, Results Personal Training Mackay (RPTM) offers a dynamic, results-driven solution. Every session is different — no repetitive routines — ensuring clients stay challenged, engaged, and steadily progressing towards their goals.

RPTM provides a diverse range of training styles, including Group Fitness, Small Group personal training and 1:1 Training.  Group Sessions include circuit training, resistance based workouts, boxing and full body movements. This variety is key to delivering maximum results in minimum time.

Owner Linda Rankin said she "fell into" the fitness industry after selling her previous business.

"A good friend of mine, who owned RPTM at the time, suggested I study my Certificate III and IV and become a trainer for her," she said. "When she later moved away, I purchased the business in 2014 and was able to take it in my own direction."

Originally operating as outdoor boot camps, RPTM transitioned into a fully equipped studio in 2016.

"Moving into our own space meant we could offer more structured programs, utilise a wider range of equipment, and help clients achieve even better results," Linda said.

A key part of RPTM’s success has been its small group personal training model, limiting sessions to just four people.

"It’s like one-on-one personal training but at a shared cost," Linda said. "With fewer people, we can give clients far more attention, ensuring they train safely, correctly, and reach their goals faster. It sets us apart from larger group classes and conventional gyms."

Linda emphasised that the gym’s core focus is getting people moving, acknowledging that there will always be excuses to delay starting, but taking that first step is what truly counts. With a strong emphasis on empowering women, RPTM encourages women to prioritise their fitness and well-being, making themselves a top priority in their health journey.

What is a health myth that you wish to debunk?

MYTH: Lifting weights will make you bulky.

“It’s just not possible for most people, especially women. Building that kind of size takes extreme, specialised training, years of consistency, and determination.”

MYTH: carbs will make you fat.

“It’s surprising how many people, especially women, are still afraid to eat carbs. But carbs are essential — they fuel our brains, our bodies, and even support weight loss when eaten in balance. Cutting them out does far more harm than good.”

www.rptm.net

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Owner and Trainer at 4 Elements Fitness

FAST 5 FACTS

Favourite place to relax: Out boating and exploring, or at a campsite that is off the grid.

Top tool for rejuvenation: Swimming pool or footpath, a long swim or run helps me relax.

Helpful health hack: Engage your core, not only through a workout but when driving or sitting.

Must-have health product: Olive leaf extract.

Best podcast for wellbeing: For a fitness and science-based podcast, the Huberman Lab is great.

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If you’ve ever dreamed of having a personal trainer who can meet you wherever you are – whether it’s at home, the beach, or the park – with a baby in one arm and dumbbells in the other – then you need to meet Ellie Palmero of 4 Elements Fitness.

Based in the Whitsundays, Ellie brings mobile, one-on-one sweat sessions to wherever suits you. Her approach suits those who prefer privacy over gym floors or group settings, with a focus on what truly works for each individual.

Ellie’s four elements – strength, balance, personal, commitment – drive her work. It’s about building strength, finding balance in life, and showing up with unwavering commitment.

“Helping people embrace fitness has been the most rewarding work I’ve done,” she says.

“Watching clients transform, both mentally and physically, is incredibly fulfilling.”

One Healthy Habit?

The 5-minute theory. If you don’t feel like a workout, then after 5 minutes I give you full permission to quit, but if after that 5 minutes you feel like you can continue, go for it.

Rewarding part of being a health expert?  When I can help guide adults to find the rewards of fitness, this sets them up to be incredible role models for our youth.

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Therapist and Spa Coordinator at Natural Body and Beauty Clinic

FAST 5 FACTS

Go-to relaxation spot: Nusa Lembongan, Bali – or under the sea scuba diving

Top rejuvenation ritual: Our Signature Bespoke Facial or any Pure Fiji Spa Ritual

Daily health hack: Greet the sunrise, stroll the beach with loved ones, stretch gently

Must-have beauty product: Jan Marini Hyla 3D – a hydrating, collagen-boosting dream

Favourite inspo podcast: Dr Huberman Lab – science-backed health and wellness gold

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Candace Reed has a deep-rooted passion for helping others feel calm, confident, and radiant in their skin. As a qualified beauty therapist with a diploma in Beauty and a background in Ayurveda, she blends ancient wisdom with modern skin science. Her approach is all about real results and soulful rejuvenation.

From traditional beauty treatments like brows, lashes, and waxing to advanced skin therapy – think collagen induction, IPL rejuvenation and carbon facials – Candace and the team at Natural Body and Beauty Clinic offer a complete self-care sanctuary. Their signature Pure Fiji Spa Rituals, ranging from one to three-and-a-half hours, are local favourites for a reason.

A lifelong learner, Candace is currently immersed in studies in lymphatic wellness and recently completed Maderotherapy training in Indonesia – a holistic technique that boosts circulation, metabolism, and skin tone.

Candace’s five years as a scuba instructor in the Whitsundays helped shape her love of the outdoors and commitment to wellbeing. “We want every client to leave feeling healthier, happier, and truly nourished,” she says.

What’s one beauty habit you swear by?

Dry body brushing, self-massage and waking up with the sun – all with deep gratitude.

Why is self-care so essential?

Because we can’t pour from an empty cup. Rest and restoration are vital for balance.

naturalbodyandbeautyclinic.com.au

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Mana Skin Body & Soul/Mana Boutique

FAST 5 FACTS

Your favourite place to relax: Hayman Island, it is the ultimate place to completely unwind.

Top tool for rejuvenation: I can’t go past a really great facial with an extensive facial massage.

Helpful health hack: I don't know if it's a hack, but I make sure I move my body every morning.

Must-have beauty or health product: I can’t live without Image MD restoring Lip Enhancer.

Best inspirational show or podcast for health and wellbeing: I like to hear from inspiring industry experts who I can learn from.

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Step into Mana Skin Body & Soul and leave the world behind.

With a background in remedial massage, Jess worked across the globe in luxury resorts and sports settings—but her passion grew beyond massage. After experiencing adult acne, she saw a gap in the beauty industry and set out to fill it.

“My vision is to bridge that gap by bringing together expert-led skin, health, and wellness solutions in a luxurious space. I want people to be able to care for their skin, body, and soul all in just one appointment.”

Now, Jess and her team offer advanced skin treatments that deliver real, lasting results in a serene space loved by locals and visitors alike.

“We aren't just a day spa, and we aren't just for tourists! We love our local clients and have a great skin community of people we have helped to transform their skin.”

What’s your approach to mental health in the context of physical well-being?

They’re completely intertwined. You can’t separate the mind from the body. At Mana, we focus on creating rituals and treatments that nurture both.

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Luxe Whitsundays

In February, the Whitsundays warmly welcomed the debut of a wonderful Women’s Boutique & Wellness Retreat titled Luxe Whitsundays at 39a Williams Street in Bowen.

Under the direction of Trish and Kenley, Luxe Whitsundays exists as a haven for women to escape and rejuvenate through a collection of holistic treatments incorporating “Sense-ability” Holistic Healing to foster full relaxation.

Collectively, the retreat offers women services such as thermal crystal stone remedial massages, organic facials completed in the boutique’s bliss massage lounge, LED light therapy, Bi-wave therapy and microcurrent treatments, sauna dome detox therapy and ionic foot detox and scrubs.

“We have designed our treatment menu to assist women from all walks on life, to retreat and heal no matter their budget or time limit,” shared Trish.

“We have clients that book our 30min Bliss massage lounge with Sense-ability therapy for their lunch break, giving them a mental health break and complete full body reset.”

Over the past few months, the pair have created a business to be celebrated, combining their passions to help the women of the Whitsundays community. Trish manages and directs the wellness retreat and behind the scenes operations whilst Kenley works the front of house in the beautiful boutique, incorporating her background as a professional nutritionist.

“We sell organic skin care ranges, natural nutritional and detox health ranges, natural nail care and mindfulness self-help books, all designed to compliment our treatments and help our customers on their wellness and healing journey at home,” added Trish.

“We have mind, body and soul workshops coming up and are looking forward to sharing our knowledge with our existing and new customers giving everyone a taste of our services and encourage people on their healing journeys.”

For more information on the services Luxe Whitsundays offers Trish and Kenley invite you to visit their website, www.luxewhitsundays.com or reach out via email, info@luxewhitsundays.com.

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Registered Nurse – Aesthetics at Blush Brows

FAST FACTS

Your favourite place to relax: Ideally out in the bush, but near a body of water.

Top tool for rejuvenation: A Lira Clinical Smart Peel with our Skin Therapist Sara. Each one is different and can be fully customised.

Helpful health hack: We all need to recognise that health starts on the inside, eating a balanced diet with minimal processed foods

Must-have beauty or health product: A good tinted mineral SPF product, it’s the most underrated healthy ageing secret

Best inspirational show or podcast for health and wellbeing: The Beauty Brains podcast.

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Melinda Mason from Blush Mackay is rewriting the script with her flower-child soul and fierce commitment to natural beauty.

A Registered Nurse with more than 20 years of experience under her belt, Melinda swapped the operating theatre for the calming hum of aesthetics, and she hasn’t looked back.

“I get great fulfilment being the facilitating someone’s confidence in their own skin,” she said.

“Clients walk out still looking like themselves - just a little more rested, radiant, and confident.

“We don't follow trends, we focus on evidence-based products and techniques, education, and ethical care.”

Want to feel good in your own skin? Melinda’s already one step ahead of you.

What's your go-to health advice for someone who's just starting their wellness journey?

Work out your own personal WHY?

You have to make a choice to be healthy, but it’s not going to happen unless you have a strong WHY.

If you could only recommend one health habit for better living, what would it be?

I go by the 3 brains perspective, that we have the head, the heart and the gut that contribute to emotional, social, and physical well-being.

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Owner And Beautician At Beauty By Arnika

Fast 5 Facts

Favourite place to relax: The Whitsundays.

How do you define beauty in today’s world? “Authenticity, confidence, and self-care – it’s not about perfection.

Top beauty product right now: Airyday Mineral Mousse SPF50+

Best advice: The key is to show up for yourself every day, small habits build real, lasting confidence and inner peace over time.

What do you do outside work? Dirt biking, camping, and spending time with my fur baby, Harley.

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Arnika Smith is the powerhouse woman behind Beauty by Arnika, a boutique beauty studio founded on the belief that confidence is the most powerful kind of beauty.

After launching her own business at just 19, Arnika’s career in beauty has been built on nothing but heart, hustle, and an unshakeable passion for helping others look, and feel, their absolute best.

“At Beauty by Arnika, every visit is more than just a service, it's an experience.

“We believe in creating moments where you not only look your best, but feel your best, leaving with a renewed sense of confidence and beauty.”

Today, Beauty by Arnika is known as a trusted destination for professional, confidence-boosting treatments. Whether it’s teeth whitening, tooth gems, lash extensions, lash lifts, brow tinting, brow lamination, waxing, or spray tans, each service is guaranteed to enhance your natural features and elevate your best sense of self.

With a professional eye for detail and a heart for empowering others, Arnika has gained a successful client base who return not only for flawless results, but for the liberating experience she consistently delivers.

Elevate your confidence with Beauty by Arnika…because when confidence shines from within, beauty isn’t applied… it’s unleashed.

Discover yours with Arnika!

www.beautybyarnika.gettimely.com

@ Beauty By Arnika

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Senior Stylist

Fast 5 Facts

Favourite way to unwind: “I definitely don’t mind a cock-tail to unwind.”

Hair philosophy? “I’m a firm believer in quality over quantity. I love one-on-one chats and really taking the time with each client.”

Signature service? Blonde/lived-in transformations – lightening locks and lifting confidence.

Go-to product? “Hair oil. Always. It lives in my car and keeps my ends hydrated and smooth.”

Words of advice? “You never really know everything in this industry – there’s always something new to learn.”

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At just 20, Chloe Boyle is already making her mark in Mackay’s hair scene. Originally from Airlie Beach, she’s now a fully-qualified senior stylist at About Hair Mackay, where she works her magic with organic products and an easy-going charm.

Specialising in blondes and lived-in colour transformations, Chloe was inspired by her sister from a young age, whom is also a hairdresser, to give the craft a go.

“She always told me, ‘Just give it a go, you might love it,’” Chloe said.

That encouragement sparked a passion, and today, Chloe thrives in a salon known for high-end training and a focus on healthy hair.

For Chloe, it’s all about connection.

“You could do 20 clients a day, but maybe only one makes you feel really proud – that’s why quality matters so much to me.”

She values one-on-one time, real conversations, and creating styles that make clients feel proud and confident.

Outside the salon, Chloe enjoys camping, cocktails, and quality time spent with family and friends.

Ready for a fresh look? Book with Chloe at About Hair Mackay today.

Top Hair Tip: Don’t over wash before your appointment – a little natural oil is your friend!

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With Phoenix Counselling Services

Phoenix Counselling Services, like the mythical phoenix reborn from the flame, stands as a symbol of renewal, resilience, and hope. With compassion at its core and clarity as its guide, this transformative practice offers a path through pain…a place where wounds are gently tended, burdens are lifted, and individuals emerge empowered, ready to embrace life’s next chapter with strength and purpose.

So, Who’s The Heart Behind The Practice?

Meet Robyn Geiger – a compassionate, faith-driven woman whose heart beats for others and whose spirit is rooted in the transformative power of personal growth.

While Robyn is recognised for her wisdom today, her path to this point has been marked by its own challenges and life lessons.

Her journey is rich with lived experience, each chapter deepening her empathy and broadening her insight.

As a proud mother of four sons and a devoted grandmother (known as ‘Pinky’) to eleven beautiful grandchildren, Robyn has navigated the chaos of raising children, balancing family life, and confronting life’s emotional highs and lows.

“Because of my age and life experience, I’m able to bring empathy and understanding to what my clients are going through,” Robyn shares.

“I’ve walked many of those paths myself, and that’s why I’m so passionate about helping others now.”

What You Can Expect:

• 1:1 & couples counselling

• Grief & loss support

• Career & personal development guidance

• Family, child, & teen counselling

• EAP (Employee Assistance Program) services

• Vision boards & goal-setting

• Zoom or in-person consultations

• Team wellness assessments

• Student counselling

• Personal development seminars

A Holistic Approach to Healing

At Phoenix Counselling, you’re not just talking, you're actively co-creating the next chapter of your life. Robyn offers a wide range of services, from family and teen counselling to Christian counselling and workplace support…because she believes, “Every problem has a solution.

“Sometimes you just need to talk to someone and unpack the ‘cause and effect’ to find it.”

From grief and loss to personal development, Robyn’s sessions are filled with strategies, exercises, and the grace of compassionate conversation. Whether it's a wellness assessment, a vision board session, or a deep dive into your emotional world, Robyn brings wisdom and empathy to every conversation.

Supporting Parents and Teens

Highlighting the critical importance of supporting young adolescents, Robyn empathises with both parents and teens, noting that, “Parents have a lot of questions and a lot of challenges around raising children and teenagers today.

“These kids are our future, so we need to support them in every way we can.”

Robyn’s story weaves together joy and hardship – a lived journey that makes her not only a counsellor, but a genuine companion on the road to healing.

Having navigated the highs and lows of raising a family, Robyn understands the emotional rollercoaster that comes with it. Whether you’re a parent struggling to connect with your teen, or a teen wrestling with the pressures of growing up, Robyn has walked those paths herself. She’s ready to walk beside you, offering support, understanding, and guidance every step of the way.

Recognition and Community Support

It’s no surprise that through Phoenix Counselling Services, Robyn was recently recognised among the top three counselling practices in the region – a reflection of her ambitious commitment to guiding others as they heal, grow, and thrive.

“Moments of recognition like that really give you encouragement to keep going, and I’m very grateful to receive that honour,” she said.

Beyond one-on-one sessions, Robyn brings her support to the community, offering workshops and seminars that equip people with the tools to live their best lives. Whether it’s vision boards or grief support, Robyn’s sessions are filled with practical advice and creative exercises that help you move forward.

Embracing Creativity in Healing

If there’s one thing Robyn is known for, it’s her creativity – and her ability to embrace any challenge. When she's not guiding others, you’ll find her writing murder mystery romance novels, taking peaceful walks along the beach, or even crafting and singing her own songs.

“Creativity has a way of taking you to unexpected places,” she says.

Whether its interpreting children’s drawings or helping clients express emotions they may not yet have words for, Robyn uses art, creativity, and imagination to guide clients toward deeper self-awareness. Through this process, she helps them see the world – and themselves – in fresh, profound ways.

Healing Through Faith, Family, and Heart

At the heart of Robyn’s work lies a faith that shapes everything she does. As an active member of the Mackay Family Church of the Nazarene and a devoted pastor, her belief in transformation is one of the key foundations that guide her practice.

“My faith, my family, and helping others heal are what keep me driven,” Robyn says with gratitude.

“These pillars shape my life and my practice.”

A Call to Rise

If you’re facing challenges – whether its stress, grief, family struggles, or personal growth, Robyn encourages you to take the first step.

Phoenix Counselling Services is a place where healing begins, where understanding and support meet you, and where every session moves you closer to the life you’re meant to live.

Reach out today – because your next chapter is waiting.

How do you recharge after a long day?

“I like to have a cup of coffee, listen to music, or walk along the sand at the beach.”

What’s something you always have on your desk?

“A coffee, my phone, and my bible.”

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In Mackay’s competitive real estate market, one name is quickly becoming synonymous with growth, innovation, and success: Ethan Laval.
At just 20 years old, Ethan has already made strides in the industry, blending traditional values with cutting-edge strategies. His ability to seamlessly navigate between these two worlds has earned him recognition as a finalist for the REIQ’s Rising Star Salesperson of the Year – a prestigious accolade that reflects his remarkable trajectory in a highly competitive field.
Ethan's roots in the industry run deep. Born into a family with a real estate legacy, his parents, Chris and Tammy Laval, are co-owners of Mackay City Property alongside Sandra Macklin. However, while many might assume that Ethan’s path to success was paved for him, it’s clear that his journey has been shaped by a strong sense of independence and drive.
“I’ve never taken anything for granted,” he says.
“People might think it was easy because of who my parents are, but the expectations were always higher, as failure in my family is not an option.”
Ethan’s story isn’t just about following in his father’s footsteps – it’s about carving out his own identity and proving that he has the determination and skills to succeed on his own terms.
While his family’s reputation in the industry undoubtedly set the stage, Ethan was always determined to make a name for himself.
Starting his journey in real estate during high school, Ethan began by completing a Certificate IV in Real Estate. However, he had to wait until he turned 18 to become a fully licensed real estate agent officially.
While still in Grades 11 and 12, Ethan gained invaluable experience working alongside his father and mentor. Observing his father close deals, negotiate, and assist clients, Ethan realised that real estate was where his passion lay.
“All I’ve heard for 20 years is real estate,” Ethan says.
“I grew up listening to my dad – from being dropped off and picked up from school while hearing him negotiate on the phone, to watching his auctions and witnessing him navigate both the downturns and the successes of the industry.”
After finishing school, Ethan spent a year under his father’s guidance, learning the essential systems, processes, and intricacies of the business.
As Chris says, “Sink or swim.”

Ethan not only swam but thrived, overcoming challenges like ageism and limited experience early in his career. His determination to rise above these obstacles drives him to inspire young people to pursue their ambitions despite adversity.
“My father believed it was important to let me grow into my own person,” Ethan shares.

“When he stepped back from sales to let me take the lead, I had the opportunity to develop my own style rather than simply replicate his approach. I’m incredibly grateful for my parents.

“It was tough at first, but I believe that’s the only way to truly learn.”
Now, three years into his career, Ethan has achieved over $32 million in property sales.
“I’m only getting started,” Ethan says, a mindset pivotal to his success and establishing his name in the real estate industry.
Ethan’s desire to make a tangible difference is a hallmark of his approach to real estate.
“Real estate isn’t just about selling houses,” he says.
“It’s about creating connections and helping people navigate through some of the biggest transitions in their lives.”
While Ethan’s modern approach to real estate sets him apart, he remains deeply grounded in the values he learned from his family. His approach to the industry is informed by the experiences he gained growing up in the business.
“I’ve learned so much from my father about the art of negotiation,” he explains.
“Negotiation is like a game of chess – knowing which piece to move and when to achieve the best outcome. I thrive on challenges and enjoy pushing myself to improve those skills.”
Chris has been impressed with the growth he’s seen in Ethan.
“He has a level of patience and understanding that can’t be taught, while also knowing when it’s time to talk business and get tough,” Chris said.
“That balance is hard to find.”
In a fast-evolving industry, Ethan uses cutting-edge marketing tools, including social media, to ensure that his clients’ properties reach the right audience. But despite his proficiency in the digital world, he never loses sight of the importance of personal relationships and face-to-face service.
“It’s about nurturing relationships and making sure my clients feel valued,” he says.
Ethan’s emphasis on personal service is rooted in a deep respect for the trust clients place in him.
“I want to be someone they can truly trust and contact when it comes to real estate,” he says.
“Real estate is about more than just the transaction, and for some, there are more important factors to consider than money.
“It’s about guiding people through one of the biggest transitions of their lives, whether they’re buying, selling, or navigating difficult circumstances like divorce or the death of a loved one.
“I understand that every situation is unique, and that’s why I make an effort to listen.”
His ambition is not just to be a successful agent, but to inspire the next generation.
“I want to show young people that success doesn’t always come through the traditional routes of university or the mining industry,” he says.
“There are so many paths to a fulfilling career, and real estate is one of those paths.”
Ethan’s professional journey has been shaped by more than just his natural ability. He is quick to acknowledge the support and mentorship he has received from colleagues and his family.
“We have a great team here,” he says, “and it’s not just about what I’ve learned from Mum and Dad. But the team are always here to support me.
“Gordon, our guru in commercial zoning, farming, and rural land sales, has guided my understanding of the complexities within this category of real estate and Angela and Toni are incredibly experienced agents whom I’ve learned a lot from. Sandra, who heads our rental portfolio, has also given me invaluable advice.”
As Ethan continues to break new ground, the question is no longer whether he will become a household name in Mackay’s real estate world, but when…
Keep an eye on this space – the best is yet to come.

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