iQ Solutions

iQ Solutions is dedicated to becoming your trusted industry partner for all your welder qualification needs.

One of iQ Solutions' primary benefits lies in its ability to save clients substantial time and financial resources by eliminating the need for requalification. This streamlined approach results in the immediate placement of fully qualified new hires onto paid work, significantly enhancing operational agility and efficiency.

By facilitating qualified boilermakers, iQ Solutions enables companies to rapidly integrate skilled professionals into their workforce, minimising downtime and maximising productivity from day one.

Setting itself apart as the sole provider offering industry-standard benefits, iQ Solutions manages a internationally recognised welder qualification register at no additional cost. This service not only simplifies administrative tasks but also ensures compliance and transparency in qualification management.

For those individuals yet to attain a qualification, iQ Solutions offers advanced services with same-day Welder Qualification (WQ) certificates and NATA-accredited Non-Destructive Testing (NDT) reports. This commitment ensures that project timelines remain uninterrupted and responsive to dynamic business demands, helping you get the job done.

Operational flexibility is further enhanced through iQ Solutions' state-of-the-art facilities, which accommodate up to ten qualification spots daily.  The business prides itself on responsiveness and its ability to meet client's needs promptly and efficiently, regardless of notice or volume.

Specialising exclusively in welder qualifications, iQ Solutions leverages its focused expertise to deliver optimal cost savings and efficiency gains for clients. By continually enhancing competencies such as Glencore, BHP and the boom welding qualification, iQ Solutions ensures that its facilities and processes surpass all other national benchmarks, reflecting its commitment to providing nothing but the best for its customers.

As corporate partners of Weld Australia, the Resource Industry Network and BHP’s C-RES program, iQ Solutions extends its influence and amplifies its ability to drive industry-wide improvements.  

Partnering with iQ Solutions guarantees not only compliance with demanding industry standards but also substantial operational efficiencies and major cost savings in welder qualification management.  

The team looks forward to contributing to your company's success through their specialised expertise and quality services.

Contact iQ Solutions to solve all your welding requirements today!

www.iqsolutionsqld.com

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Effective Human Resource Strategies For Business Growth With TalentShift

In today's competitive market, finding and retaining the right talent is crucial for business success. Traditional methods, like posting job ads on social media, often fall short of attracting top-tier candidates. This is where TalentShift stands out, offering comprehensive, personalised solutions to ensure businesses not only hire the best people but also retain them. By focusing on detailed recruitment processes and robust retention strategies, TalentShift is the partner every business needs to thrive in today’s dynamic employment landscape.

Founded by Monika Eames, TalentShift addresses common talent management challenges with a vision shaped by her extensive experience as an Operational Excellence HR Consultant.  With expertise spanning industries from Mining and Resources to Engineering, Healthcare, Hospitality, Tourism, Retail, and Professional Services, TalentShift brings a wealth of expertise to the table.

As Managing Director, Monika plays a critical role in defining the company’s brand and strategic direction. She emphasises the importance of tailored HR solutions for businesses of all sizes. Whether a small enterprise or a large corporation, TalentShift’s strategies are designed to build exceptional teams and foster organisational growth.

“We're not just about recruitment; we aim to mitigate HR issues arising from misalignments with company values, which can be costly” Monika explains.

“Our services are customised for each business, ensuring successful candidates fit seamlessly into the company culture.  This approach promotes harmony and enhances retention. It's about making employees feel valued and effectively managing performance, ultimately benefiting both employers and employees."

Amidst daily operational demands, businesses often struggle to make room for strategic planning.  TalentShift offers an HR audit - a proactive service that serves as a health check for organisations, identifying gaps and potential issues before they escalate. This proactive approach not only ensures compliance but also enhances workplace culture, a key factor in attracting and retaining top talent.

TalentShift provides hands-on support and guidance in managing human capital, compliance, and workplace relations. What truly distinguishes TalentShift is its flexible service approach. Unlike firms with long-term commitments and monthly subscriptions, TalentShift offers "pay as you go" billing with no lock-in contracts. This flexibility allows businesses to access expert HR support precisely when needed, without ongoing fees – a boon, particularly for local businesses lacking dedicated HR resources.

“It's about setting everyone up for success and ensuring the right tools are available for both individuals and the business to thrive,” Monika adds.  

“Retaining staff significantly boosts productivity, which stems from experienced people and avoids the ongoing expense of recruitment."

Outside work, Monika cherishes a balanced life with her family —her husband, two children, and their Cavoodle, Coco. Whether she’s immersed in a good book or enjoying the great outdoors, Monika values a fulfilling and balanced life.

“When I'm not working, you'll usually find me outdoors, exploring nature through hikes, paddle boarding, jet skiing, or discovering new trails,” Monika said.

“Beyond outdoor adventures and art, I appreciate our regular family dinner nights, where we gather around the table to connect and share our tales. My husband and I also prioritise date nights, which are special moments to unwind amidst our busy schedules.”

For employers seeking to elevate their talent attraction and retention strategies, TalentShift offers indispensable services. Their expertise, flexible service model, and personalised approach make TalentShift the ideal HR partner for building a dynamic, productive, and engaged workforce.

Talentshift.com.au

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Robyn Faa Real Estate

In the heart of Mackay’s flourishing real estate market, where tropical allure meets urban convenience, Robyn Faa Real Estate takes centre stage with unmatched proficiency. As the property market reaches new heights, this boutique agency, led by the seasoned and dedicated Robyn Faa, stands ready to guide buyers and sellers through the exhilarating process of property transactions.

Robyn's insights highlight the urgency for buyers to act swiftly.

“The current market is moving very fast, and it is very much a seller’s market,” Robyn explained.

“For buyers to be successful, they need to be very prepared and organised by having their finances pre-approved and ready to go! They also need to be very decisive and when they find their ideal home, jump on it.

“I urge buyers not to be intimidated by multiple offers, you’ve got to be in it to win it, so place an offer where you see value and then be prepared to walk away.”  

In Mackay's hot market, being prepared is more than half the battle; it’s the key to unlocking your dream home.

“For first home buyers or for parents guiding their adult children, the best advice I can offer is to make an appointment with a bank or broker about 12 months prior to purchasing.”

Sellers, on the other hand, are basking in the glow of high demand, and Robyn explains how minimal effort can net higher returns.

“A neat, clean, tidy home can reward them with a much higher sale price, compared to a messy or dirty property. A coat of paint is relatively inexpensive; pruning and weeding costs your time; a few weekend working bees can soothe a buyer’s tendency to start ‘looking for problems.’”

At Robyn Faa Real Estate, the personalised touch is paramount.

“Clients are not a number, but valued patrons, who are treated with personalised service as they talk directly to me and are not fobbed off to another department or assistant.”

This bespoke approach ensures every client receives tailored advice and support from initial consultation to final settlement.

“My marketing campaign is as inexpensive as I can make it, I make zero profit on these so I’m not ‘ripping them off’ with flashy bells and whistles that are largely unnecessary. I customize every campaign to what the seller wants, and I do not force sellers into staging their properties.”

Robyn’s deep local knowledge is a treasure trove for her clients.

“Mackay is beautiful in every suburb and different locations speak to different buyers.

“Our Northern Beaches are very popular with interstate buyers; investors want close to CBD and middle socio-economic bracket; whereas families are looking for safe neighbourhoods within their desired school catchment areas.”

This nuanced understanding of Mackay’s diverse appeal helps clients find the perfect match for their needs.

Balancing professional success with personal resilience, Robyn has continued to thrive even after the loss of her husband in 2019. Raising her four children while running her business, she has become a paragon of strength and dedication. Her boutique agency isn’t just a real estate office; it’s a family, offering a level of care and commitment that’s hard to find elsewhere.

Robyn’s extensive experience, client-focused approach, and deep local knowledge make her the ideal choice for anyone looking to buy or sell in Mackay.

In a market that's always shifting, Robyn Faa Real Estate remains the steadfast compass guiding clients to their dream homes. Robyn isn’t just navigating Mackay’s vibrant property market; she’s steering it towards success.

Robynfaa.com.au

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With Kath Barker From Compass Realty

Sometimes less really is more, and this is the case with Kath Barker from Compass Realty Whitsundays, an independent one-woman agency that believes in taking on less clients to deliver an even more personalised service. Buying or selling a home is one of the biggest and most personally significant decisions you will ever make in your life and Kath understands the value of providing a meaningful experience to all her clients.

A returning resident of the Whitsundays, Kath spent her youth in the region with her father who brought a sailing yacht from New Zealand to Australia in the early 1980’s. As a teenager, she spent many happy years living with her dad on the boat, offering sailing tours and hosting visitors for adventures around the islands.

Eager to travel and pursue a more corporate career Kath eventually moved to Sydney where she had her two children, before moving to the Gold Coast to be closer to family. It is here that she embarked on her career in the housing industry, only initially it was in the construction sector where she operated a construction business alongside her husband for the past 20 years. During this time, the pair oversaw countless commercial projects including Jupiter’s Casino and the Gold Coast Light Rail. They employed a workforce of 40 and Kath’s role was largely in Business Development.

With her own experience in buying, selling, developing and investing, Kath knows how stressful the process can be, and supports her clients every step of the way.

“Having 20 years in building and construction comes in very handy in real estate,” commented Kath.

“Particularly when buyers are doing their Building and Pest Inspections and I can assure them not to panic, I also have an in-depth understanding of the building process which is a great foundation.”

With all this industry experience coupled with a vibrant, warm and engaging personality, friends often commented that she would be a natural real estate agent, but it took several years for Kath to follow this path. One friend in particular offered her a job and when Kath arrived in the office one day and informed her that she now had her real estate licence and was ready to start, “she nearly fell off her chair!”.

That was five years ago, and Kath has never looked back, as passionate about her career as when she first started, only these days she is doing it with the flexibility and freedom of working in her own business. Eternally grateful for the mentorship of her friend when she first started in real estate and the experience a larger agency gave her, Kath is now proud to have her own business, Compass Realty, which works within the @realty umbrella and provides all the backend services such as compliance and legislation.

This transition to independence came hand in hand with a bigger move, one that saw Kath and her husband return to the Whitsundays. The couple visited the region to celebrate a milestone birthday, and quickly realised they were destined to leave the fast-paced, high-pressure environment of the Gold Coast behind to pursue a sea change which took them back to a place where Kath has always felt at home.

These two decisions allowed Kath to finally become the person and the real estate agent she has always wanted to be.

“My focus now is to take on a lot less clients and deliver a high-end customer experience - I love supporting people through the property process whether they are buying or selling,” expressed Kath.

“I love seeing the joy on people’s faces when they’ve got that sale price or are holding the keys to the first, or even their 10th house, in their hands.”

When she steps away from the desk, Kath can be found out on the water sailing with her husband or, more recently, exploring the country in their new caravan.

@realty.com.au

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Robyn Agius

Area Specialist

Finding herself up to her elbows in decades of cockroach poo might not be everyone’s idea of fun, but for Robyn Agius, it’s all part of her passion for property. With a talent for recognising hidden gems in both old and new homes, Robyn brings humour, dedication, and unparalleled professionalism to her role as a real estate agent and business owner with Area Specialist.

Currently, her passion project is renovating an old building in the Pioneer Valley. Once complete, it will be a blend of residential and commercial, with a nod to its heritage.

"Abandoned buildings intrigue me," Robyn admits.

"It’s such a shame to see them empty and deteriorating at a time when we have a housing crisis.

“It’s interesting to discover the construction styles of decades ago, and I’m excited to see the building completed and already looking out for my next project."

Robyn’s efficiency and expertise make her a standout in the real estate industry. Her ability to see the potential in any property ensures that her clients receive the best possible advice.

"The best time to sell is when you are ready!" she says.

“At the moment there is an increase in buyers' agents and investor interest in our region.

"Integrity matters massively in everything I do, and I'm not one to compromise that for anything or anyone."

Having raised her family in the Pioneer Valley, Robyn’s expertise in this area is unparalleled, and the region holds a special place in her heart.

“The view is spectacular as you head up the range, the temperature drops and the hills of Eungella remind me of our family farm in New Zealand."

Robyn’s connection to the community is evident in her Gratuity Referral Program, which she launched this year.

"I donate $1000 of my earnings from every property sale to a local school or charity," she says.

"If the vendors have a charity close to their heart, I am happy to be guided by them.

“Otherwise, the donation goes to a school near the property that was sold, the Australian Street Aid Project, Royal Flying Doctor Service, or Life Impact Church, who are generous supporters of our community.”

robyna.areaspecialist.com.au

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Meet the Marketing and Sales Consultant Who Turns 'For Sale' Into 'Sold'!

Marketing and sales consultant, Fiona Donnellan, has been offering her expertise in the real-estate realm for 12 years, with 11 of those years spent at Ray White Whitsundays. Before finding her real-estate career, Fiona also worked as a youth coordinator for 8 years and in the office at the Weighbridge in Saleyards. In her downtime, Fiona is also an Australian Ambassador for the Kindness Movement.

Having lived in Nebo for 18 years, working as a soccer coach for the Nebo Nippers and a contract musterer, Fiona moved to Mackay. In 2013, she relocated with her family to the spectacular Whitsundays. Fiona described the move as the "sea change" she had always dreamed of.

With over a decade of expertise, Fiona’s primary focus includes ocean view and beachfront properties in the exquisite Hideaway Bay, high-end and coastal view properties in Shute Harbour, Airlie Beach, and Cannonvale, as well as more rural properties.

As the Whitsunday property market has been quite resilient and impressive over the last four years, Fiona reinforces how most of the buyers are looking for a lifestyle change and hence migrating to the spectacular Whitsundays.  

“The secret is out about our stunning natural beauty, pristine beaches and the close proximity to the Great Barrier Reef.”

With a love for working with people and helping them turn their dreams into reality, Fiona emphasises how buying a house is “one of the biggest transactions most people make in their lives.”

“Being part of that journey brings me great joy. I enjoy the flexibility and variety the real estate industry offers.”

Fiona’s personal highlights included, being recognised as an Elite Agent, putting on a Personal Assistant, and becoming a grandma. She added that her hobbies included Latin dancing, socialising and listening to live music.

Tell us a bit about your loved ones?

“We’re a bit of brady bunch, I have four amazing children and my partner has two amazing daughters, so we have a tribe of six. Plus, two precious Grandsons and our border collie fur baby Ronnie.”

Describe your personality in three words

Compassionate, outgoing and kind-hearted.

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CJ Smith Homes

When it comes to constructing your dream home, CJ Smith Homes lays the foundation for excellence, brick by brick. This industry leader, based in Mackay, is known for turning visions into reality using the latest construction methods and materials. Their dedication to quality and passion for their craft have cemented their reputation as a premier builder in the region.

CJ Smith Homes stands out in the building industry, driven by a profound love for their work that inspires them to perfect their craft. Whether clients wish to be involved in every detail or prefer a hands-off approach, CJ Smith Homes ensures a smooth, stress-free custom home-building experience. They handle every aspect of design and construction in-house, delivering personalised and efficient service, as well as offering turn-key house and land packages.

Meet the Man Behind the Business

Clinton Smith, a second-generation builder and developer, is the driving force behind CJ Smith Homes. A born-and-bred local, Clinton's journey in the construction industry began in 2001 when he started his apprenticeship as a carpenter. After completing his apprenticeship, he gained experience in various facets of the building industry, progressing from a qualified plasterer to a fully licensed builder.

Since founding his own business in 2008, Clinton has grown CJ Smith Homes into a full-service residential building company. His extensive experience and dedication to high-quality workmanship have established him as a respected professional in the field. Under his leadership, CJ Smith Homes has become one of the most trusted home-building teams in Mackay.

A Focus on Quality and Local Needs

CJ Smith Homes designs homes that are tailored to the local climate and meet the specific needs of their clients. Clinton's highly experienced team, assembled over several years, ensures efficient execution and high-quality finished products. This commitment to excellence has earned CJ Smith Homes a reputation for reliability and trustworthiness.

While the primary focus is on new home construction, Clinton's expertise extends to a variety of projects, including renovations, house removals, transportable buildings, multi-residential townhouse developments, and property development activities. This diverse experience enables CJ Smith Homes to handle a wide range of construction needs.

Expanding Horizons

The CJ Smith Homes family also includes several other companies, such as MASS Concreting and Smith Services Earthmoving. The earthmoving and concreting divisions are available to other local construction companies and private clients alike.

More recently, they have expanded with the establishment of SMH Property Group. This new venture has had an exciting year, marked by the acquisition and renovation of a large CBD building, which is now nearing completion and soon to be tenanted. The next project on the horizon is a 14-townhouse development on the fringe of the CBD, set to begin in August.

CJ Smith Homes invites you to discover how they can bring your building project to life. For enquiries on office space leasing or investment opportunities in upcoming townhouse developments, contact their friendly sales team at sales@cjsmithhomes.com.au.

With their passion for building and commitment to quality, CJ Smith Homes is ready to help you build your future.

Cjsmithhomes.com.au

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Sandy Quinn

Sandy Coast Furniture & Homewares

Imagine stepping into a sanctuary where the serene essence of a beachside retreat ignites the senses. The delicate scent of Flower Box diffusers blends with the visual beauty of coastal chic decor, instantly transporting you to a world of relaxed elegance.

This is Sandy Coast Furniture & Homewares, a haven for those seeking to infuse their homes with the tranquil vibes of the Northern Beaches lifestyle. Established in September 2021 by Sandy Quinn, this shop has quickly become a beloved destination in Mackay for furniture and homewares that embody a relaxed yet sophisticated coastal aesthetic.

Sandy has a love for creating spaces that reflect the beauty of the coast.

“We offer unique items here, so there are many items you can't find anywhere else in Mackay or the Whitsundays,” Sandy explains. The shop boasts a stunning variety of furniture, décor and other delights to be discovered, each carefully selected to ensure that visitors find pieces they love.

The showroom, spacious and always evolving, is filled with treasures that can transform any home. From natural tones perfect for a boho vibe to vibrant bursts of colour, Sandy Coast caters to diverse tastes. Antique pieces of furniture from Asian countries sit beside handmade furniture, using elm reclaimed from snowy parts of China and Mongolia. Another advantage of shopping at Sandy Coast is the opportunity to purchase items that are available now from the floor or storerooms.

“It’s not necessarily about having to do a complete refurnish if your home décor is feeling tired,” Sandy advises.

“Sometimes all it takes is one or two new signature items to give a room a fresh new feeling.”

The friendly and knowledgeable staff at Sandy Coast enhance the shopping experience, offering assistance in finding the perfect piece or sourcing it if it’s not in stock. This personalised service, coupled with the absence of hefty delivery fees, makes shopping at Sandy Coast not only enjoyable but also practical.

“We are that place that people love to go for those ‘hard-to-shop-for’ people. We have such diversity for gifts from flameless candles to some select pieces of coastal fashion as well as jewellery,” Sandy explained.

“We also offer complementary gift-wrapping so you can call in on the way to an event and walk out with your gift sorted!”

Sandy's dedication to her business and her community is evident in every aspect of the shop.

“I have about 100 different suppliers, many items are one-off pieces, and we have some unique items made locally,” she shares. The store is always filled with exciting finds, from handcrafted purses to local photography by Adam Lloyd Jones.

“It’s a destination for many people, the opportunity to take a relaxing drive to the Northern Beaches, grab a coffee and stroll our showroom to see what’s new.”

With her five children now grown, Sandy has the time to dedicate to her business which has been a dream of hers for years, however, family is still at the heart of all she does.

“We have five children; one in Cairns, two in Brisbane, and two here,” she says with a smile.

"I'm so proud of all of them, following their passions and living their lives as wonderful, kind people."

The family took a memorable trip to Vietnam and Cambodia with two other local families years ago when the youngest were 8-year-olds.

“Vietnam was very go-go-go because we had a full itinerary across many destinations with wonderful experiences, but Cambodia gave us that relaxing time where we visited temples and enjoyed relaxing family time.”

Whether you’re looking for a statement piece or the perfect gift, Sandy Coast is the place to find something new to love.

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With Creative Edge Cabinetry

A family-owned business dedicated to building dream interiors showcases how you can get the aesthetic of a new build through a renovation.

Specialising in kitchens, bathrooms, and all custom cabinetry needs, Creative Edge Cabinetry caters to both the residential and commercial sectors, bringing creativity, precision, and passion to every project.

Before:

This family kitchen was a relic of a bygone era, a space defined by faded and dated decor that clashed with its true potential. The mismatched colours of the cabinetry and countertops created visual chaos. The lack of practical space for food preparation made cooking a challenge and the breakfast bar was an anti-social eyesore that further fragmented the kitchen.

After:

The once outdated and cluttered space has been transformed into a modern haven, characterised by clean white lines and elegant simplicity. The new kitchen boasts ample bench space, perfect for everyday meals and elaborate culinary creations, plus an open inviting area that encourages family gatherings and social interaction.

One of the standout features of the new design is the clever integration of storage solutions. The team at Creative Edge Cabinetry ensured that every inch of space was utilised efficiently, incorporating custom cabinetry to keep clutter at bay. The result is a kitchen that feels much larger and more open than its predecessor.

creativeedgecabinetry.com.au

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McCarthy Panel Works

At a local automotive business in Mackay, the future of the industry is being crafted with excellence and dedication.

Owner of McCarthy Panel Works, Andrea McCarthy, is passionate about delivering top-tier automotive repair services and encouraging people to consider a career in this dynamic field. The local business stands as an award-winning employer of choice, recognised for its commitment to training and developing the next generation of automotive experts.

In 2023, McCarthy Panel Works was honoured as the Small Employer of the Year at the Queensland Training Awards, a testament to their dedication to vocational education and training. For more than 50 years, the team at McCarthy Panel Works has initiated 31 Apprentice Training Contracts, including successful programs for individuals with disabilities. Their commitment goes beyond mere training; they offer extended education to technicians to bridge the gap between apprentice learning and new technologies.

Andrea is also passionate about supporting women in the automotive workforce. She actively promotes "Auto Women," an initiative established in 2022 by the Motor Trades Association of Queensland (MTA Queensland). This initiative aims to provide a supportive environment for women in the automotive industry to network, grow, and reach their full potential. She believes in empowering women to achieve success on their own terms, fostering personal and professional development.

McCarthy Panel Works is leading the way in change and direction, hosting events like the Auto Ready Training and Careers Expo. This event, attended by over 120 people, including students, parents, teachers, trainers, suppliers, business owners, and government representatives, showcases the potential of ingenuity and positive initiatives.

Andrea invites those interested in a rewarding career in the automotive industry to reach out and become involved. McCarthy Panel Works offers a pathway to growth, learning, and professional development in an industry that is continually evolving.

If you're looking for a career opportunity or wish to check on available positions, McCarthy Panel Works welcomes you to explore the possibilities and join a team that values excellence, training, and community contribution.

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Artificial flower vase: Choose from arrangements set in resin, ones curated in-store or bring in your own vase and select pieces you love for it.

Buffet: This gorgeous reclaimed timber console has a secret! Two small doors and hidden access to two more openings mean it is perfect for storage at your front door, living space or hallway. 210 x 48 x H85cm. Beautiful and practical!

Art: With hand-painted details and tones of green, natural, brown and grey, this coastal piece is so versatile and even more stunning at 120 x 100cm. Come in to see the variety of wall art and mirrors in store, with plenty more waiting in the storerooms!

Lamp: As the selected retailer for Ruby Star Traders locally, we are pleased to present their stunning, unique lamp shades and bases which are purchased individually so you can mix and match what we have in store. Or bring in your own base or shade that you would like to add to. Also offered are lamp shades hand-crafted in Brisbane using quality Warwick fabrics.

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Lounge: With four additional cushions, it is simple to slip this comfortable, luxurious 3-seater into your space beside existing pieces. Optional ottoman available separately. You really do need to come in to feel the texture of the linen/cotton fabric and appreciate the gorgeous blue hue of this piece.  Why not try out more of our sofas and occasional chairs while you’re wandering through Sandy Coast?

Side Table: We cater for every size space and stock coffee tables, consoles and side tables in a myriad of sizes, shapes and materials. Here a quality teak side table sits beside a gold-based table with a surface of intricately, hand-shaped timber pieces.

Throw: This new season linen throw will add warmth to your bed or living space, and with the addition of some of Sandy Coast’s cushions, a whole new look or style can be dreamt of and achieved. Come in and we can collaborate with you to achieve your vision.

Shells: Sandy loves shells and Sandy Coast is well known for our extensive range of ethically sourced shells. Here a simple shell sits atop one of our Adore Home magazines. Editions arrive quarterly and yes…you can have your personal copies saved for you.

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Whitsunday Pool Service

Whitsunday Pool Service, nestled in the heart of Airlie Beach has been a cornerstone of community trust and reliability since its inception.  

Established during the era of Airlie Beach's dirt roads, the business was previously owned by Dale Mackrill for 17 years before being passed on to its current owners, Ben Holliday and his partner Christine Cullen.  

Since the passionate couple took ownership, the business has continued to thrive and their entry into the pool service industry has been both an unexpected yet successful journey.

Ben, originally a plumber from the UK, found himself immersed in the world of pools when he joined Whitsunday Pool Service 13 years ago. His passion for the trade grew steadily, eventually leading him to open up his own business alongside Christine four years ago, under the banner of Holliday Pools.  

Despite initially operating solely as a mobile service, the demand for their expertise quickly outgrew their capacity, prompting the acquisition of the business from Dale upon his retirement, with the unexpected support of a cooperative bank.

Ben and Christine take pride in building relationships with their customers, extending their care not only to the pools they service but also to the people (and pets) they encounter along the way. For Ben, the highlight often lies in the furry companions he meets during his visits.

The core values of Whitsunday Pool Service reflect its roots as a family-run establishment deeply embedded in the local fabric. The emphasis on honesty, reliability, and a return to community-centric service distinguishes them from larger corporate entities.  

Their service offerings span a comprehensive range, including free pool water analysis in store, maintenance, warranty repairs and equipment sales. They also provide hands-on training for customers keen on managing their pool care independently, reinforcing their commitment to a unique approach when it comes to providing the best experience and service for their customers.

With the help of GWADA Murals, the shop recently received a modernised make-over in a display of their ever-growing success.

What sets Whitsunday Pool Service apart is not only its longstanding presence but also its adaptability and vision for the future. While rooted in tradition, Ben, Christine and their team are forward-thinkers, aiming to modernise operations from outdated paper systems to efficient digital processes.  

This transition reflects their dedication to both customer convenience and environmental responsibility which is a major core value for Ben and Christine. They are vigilant in sourcing pool chemicals that have minimal impact on their beloved local environment and are aware of the delicate balance needed to preserve the natural beauty of the area, including the nearby Great Barrier Reef.

Whitsunday Pool Service holds a firm foundation of environmental stewardship, community and a legacy of trust. Through their dedication to unique, personalised services, ethical practices and revolutionary initiatives, Ben, Christine and their team are not only preserving a piece of local history but are also shaping a sustainable future for their community and beyond.  

As they navigate the dynamic landscape of Whitsunday Pool Service, their passion for excellence and customer care continues to be the driving force behind their success.

“We love getting to know our customers – our main values are ensuring we remain a

family-run business, that is local and we are also very environmentally conscious, ensuring the chemicals we source and supply have minimal impact on the wonderful area we live in,” said Christine.

Whitsunday Pool Service Offer:

Free Pool Water analysis in store, computerised spin disk testing, or the old-school way (whichever you prefer)

Pool maintenance

Phone advice (free)

Handovers / onsite training (for the customer that wants to do it themself)

Warranty repairs

Repairs out of warranty

Equipment Maintenance and sales

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Skin Transformations by Allison

Allison Bekker

At the heart of Skin Transformations lies Allison's unwavering passion for skin health.

Her journey into advanced corrective treatments, such as Plasma Fibroblasting and CoolJet Pro Cold Plasma, ignited a renewed devotion for her career.

Avoid costly and risky cosmetic surgeries and consider Plasma Fibroblast Treatments, a new revolutionary non-surgical skin tightening treatment which is highly effective and a remarkable healthy alternative to surgery. At Skin Transformations they only use the best technologies on the market. Plasma Pen and CoolJet Plasma by Louise Walsh are crafted in Germany and are both FDA registered and TGA approved.

As we age, the dermal layer of the skin starts getting thinner, elasticity lessens and collagen levels decrease, leading to wrinkles, lines and sagging skin. The Plasma Pen is a soft surgical procedure that is capable of treating a wide range of skin conditions that are usually treated with surgery or cosmetic injections.

“Since starting plasma treatments almost four years ago, I found my passion again. I love the medical side of beauty which delves beyond the cosmetic quick fixes and focuses on real rejuvenation. Eye lid tightening and mole removal would be my favourites. I love being able to help people's self-confidence.” Allison said.

The Plasma Pen produces a tiny plasma spark that evaporates small superficial dots of skin (reduces 25% of loose skin per treatment) and stimulates fibroblast cells, creating collagen and elastin. The final remodelling of the new cells takes 12 weeks to see the full transformation. These new fibroblast cells keep producing collagen for up to 3 years. This treatment can be used all over the body to tighten skin, reduce scar tissue and to also remove unwanted lumps (moles require doctors’ approval). Vagina skin tightening and remodelling available next year.

The Cool Jet Pro Plasma is a gentler option – Imagine painless invisible skin needling that creates micro channels for 70% increase in product absorption. Other benefits are • enhanced collagen production • healthy skin regeneration • accelerated wound healing • hair stimulation and sterilises the skin to improve acne, Rosacea, Dermatitis, Eczema + more.

“Our approach is centred around the significance of thorough skin preparation and personalised care. Strengthening your skin from the inside with the right prescribed inner skincare supplements (Advanced Nutrition Program) as well as the outside with topical cosmeceutical skincare (Medik8, Mesoestetic + ProCell) and to enhance results with advanced corrective clinic treatments, will ensure your skin reaches its maximum potential and visibly transforms into the skin you’ve always dreamt of.” Allison said.

In fact, Allison is one of the top Plasmologists in Australia, endorsed by the International Plasma Pen Trainer while demonstrating treatments at the Sydney beauty expo in 2022.

Beyond her professional endeavours, Allison's life is a testament to balance and adventure. From playing and coaching softball to camping trips with her family and beloved border collie, Merlot. She is a Mackay local through and through, with roots firmly planted in community and connection.

As Allison continues to expand her skill set, currently studying, diploma of nursing and explores new avenues for growth, one thing remains constant: her unwavering dedication to helping others look and feel their best. Her commitment to natural, transformative skincare is a breath of fresh air, a reminder that radiant beauty begins with healthy skin.

Best health or beauty tip you've ever been given?

Apply sunscreen daily!

Protecting your skin from the sun is crucial, as it's responsible for 80% of premature aging, and given that Australia has one of the highest rates of skin cancer in the world, it's an essential habit.

Most effective health or beauty product you've ever used?

Plasma Fibroblasting treatments have been incredibly effective for me.

For at-home use, Medik8 Sleep Glycolic is my favourite. It's an encapsulated glycolic acid peel that smoothes and brightens the complexion overnight.

Phone: 49 428 193

Address: 15 Stephanie Court, Glenella, Mackay, QLD, 4740.

Website: www.skintransformationsbyallison.com.au

Email: info@skintransformationsbyallison.com.au

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With Megan Connolly

Double M Fitness

Radiating a unique blend of personalised wellness and community spirit, a hidden gem nestled in the heart of Mackay’s fitness industry invites you into its safe, boutique space. Double M Fitness, under the guidance of its visionary Director Megan Connolly, isn't just a gym, it's a sanctuary for those seeking to embrace their vitality and rewrite their fitness journey with joy and purpose.

Megan is the driving force behind Double M Fitness and brings a wealth of passion and expertise to the business. With a background deeply rooted in sports, Megan undertook her own transformative personal journey post-motherhood, inspiring those around her.

“It was very organic for me to fall into this,” Megan shares. “I started coaching friends with the experience and knowledge I knew and what had worked for me. More people wanted in and, eight years later, here I am, doing what I love, helping people and being able to make a living of it.”

As interest in Megan’s services grew, she equipped herself with the necessary tools to coach people into how to live a more balanced and harmonious life. She is a certified Personal Trainer, Pilates Instructor and Functional & Therapeutic Breathwork facilitator and boasts a bevy of other fitness certifications. The type of coaching Megan provides at Double M Fitness isn’t your typical type of coaching, which is why she calls herself a vitality coach.

At the core of Double M Fitness lies a commitment to holistic wellness, manifested through a diverse array of offerings tailored to meet the unique needs of every individual. ‘Sunrise Moves’ is a grounded movement experience that will leave you revitalised and ready to take on the day, offering whole body-encompassing group fitness sessions for vitality-obsessed humans who are choosing long term evolution over quick results. ‘Vivacious Women’, meanwhile, is dedicated to mums with young children who want to rebuild trust in their body post-partum. Lastly, ‘Ohana 1:1’ offers coaching for the woman seeking a customised roadmap to living as her most vibrant and athletic self. Each program is meticulously designed by Megan to nurture the mind, body, and spirit.

“I love that I can help people not only with their physical being but also in a spiritual way,” Megan says. “I have a passion for holistic health, and I strive to help people achieve ‘overall wellness’ inside and out.”

What sets Double M Fitness apart is not just its innovative programs but also its nurturing environment. Megan's boutique approach fosters a sense of belonging, where clients feel safe, connected, and empowered to embark on their wellness journey. Whether it's the cosy studio spaces for Vivacious Women and OHANA coaching or the invigorating outdoor sessions of Sunrise Moves, Double M Fitness embodies a fusion of comfort and challenge, blending the best of both worlds.

In a world inundated with fitness fads and quick fixes, Megan invites you to step into a new world where wellness is not just a destination but a way of life, where every sunrise brings the promise of a new beginning, and every movement is infused with purpose.

Best health tip you've ever been given?

Strip all the physical adaptions you want back and ask yourself, ‘Why do I want that?’ Generally, you will find more times than not it is happiness and balance or even confidence you are seeking, not the perfect body. Let’s work on that.

Most effective exercise/stretch you recommend to people?

Just find something you enjoy so it becomes a hobby, not a chore.

Your go-to mantra to keep you motivated?

Every step forward is still progress and every day you are making a difference. It’s not about perfect, it is about effort. Trust your journey.

doublemfitness.com.au

With Nutritionist Rebecca Tarver

“People don’t know how good they can feel, just by eating well!”

Food is the fuel by which we function, it is our energy, our vitality, our lifeblood. What we choose to ingest influences every part of our human existence. From our mood and mental health to our skin tone, the sparkle in our eyes, clarity of thought and our ability to live a fulfilling life. This is something that Nutritionist Bec Tarver understands intimately, having studied the modality and gained formal qualifications which are actively transforming lives all across the region. From weight loss to mobility, hormonal balancing to better quality sleep and reduced anxiety; she has been able to resolve countless conditions by simply prescribing meal plans and nutritional supplements.

Growing up on a farm in Kaikoura on the South Island of New Zealand, Bec always had a deep to connection to the land and, in her adult years, developed a firm understanding of food as medicine. She recalls eating from the vegetable garden as a child, but despite this connection to the land, her family did not have the education at the time to always eat healthily. Her dad became a fisherman, and they consumed fish most nights, but it was often deep fried and big portions.

Moving to Australia in her twenties, Bec worked on charter boats here in the Whitsundays, which is where she met her husband. The couple soon returned to New Zealand where they had their first daughter, but returned to Australia to live just before their second daughter was born. It wasn’t until the children were in school, however, that Bec decided to pursue a passion for nutrition.

Studying her Advanced Diploma in Nutritional Medicine took a few years, and she has been practising locally now since 2018. In addition to this, Bec works remotely part-time, via telehealth for a large clinic in Melbourne. With over 40 other practitioners, this larger network of Naturopaths and Nutritionists provides a wonderful foundation of support and knowledge to develop skills and techniques in the field.

Bec runs her own business from a dedicated consultation room at Intuitive Massage in Cannonvale.

“I love learning new things, it’s fascinating! All our body systems tie in together and impact each other. Your gut health connects to your brain, impacts your hormones and immune system - everything links together.”

A firm believer in preventative medicine Bec is dedicated to breaking the cycle and replacing it with a positive symbiotic approach where every aspect complements the other. With nutritional tools of diet and lifestyle advice, and high-quality supplements, she can create a personalised plan of what each individual needs to thrive.

It’s time to say good-bye to that bloated, exhausted feeling and welcome a new vitality that can transcend even your wildest expectations.

The Metabolic Balance® Program

Take The 12-Week Transformation Challenge

Stripping back your food consumption to its bare bones and rebooting your system can completely transform your life. From this new foundation, it is possible to rebuild and reset

metabolic health to create long-term results conducive to maximising your wellbeing.

Bec experienced this transformation firsthand by putting herself through the challenge after completing the formal training with Metabolic Balance® losing ten kilos but gaining much more in overall comfort and vitality. Since then, she has spread the word of the program’s success and transformed the lives of countless others in the community.

People are reporting improved sleep quality, others with chronic pain have

witnessed it disappear and many have lost a significant amount of weight.

This 12-week metabolic program works by resetting your metabolism and reducing inflammation. It all begins with an initial consultation which examines the issues you want to resolve, your goals and a baseline for Bec to work from. Body measurements are taken and you are then sent for a blood test where 36 markers are taken by a pathologist. Finally, results are entered into the Metabolic Balance ® database.

Metabolic Balance is a 30-year-old program initially developed by a Doctor, a Nutritionist and Naturopath in Germany.

“It has a strong scientific backing but also a holistic approach,” explains Bec. “From your blood test results and measurement data, specific foods and a meal plan is formulated just for you. It is very individualised for that person to help correct nutritional deficiencies, downgrade inflammation and support the structure and function of the body.”

Most of the “magic” occurs in the first month, where the client sticks strictly to the foods and meal plan provided. After this, more flexibility is gradually introduced with food choices.

“It’s important to know, this program is designed to show people what foods help them feel good, how to prepare it, and when to eat,” added Bec. “It is a healthy lifestyle change for longevity, not a short term diet, only to return to old habits. You need to be prepared to eat whole food and to cook from scratch, clients need to be prepared for change.”

The entire program is completely supported by Bec, and participants receive six consultations where their meal plan can be tweaked or updated. In addition, their goals and progress will be monitored and gauged.

“It’s the complete re-set,” shared Bec. “And it will change your life.”

rebeccatarvernutritionist.com

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