At iScope our reputation for independent advice and meticulous attention to detail is recognised across the region. Trusted by industry leaders such as BUMA, Dalrymple Bay Coal Terminal, and Glencore, we’re known for our excellence in scoping, project coordination, structural repair, and delivery of welding qualification and training. Knowledge is power and the key to eliminating unknown risks before it’s too late.

With over 50 years combined experience, our team of specialists invest in the entire scoping process from analysis, through to technical support, budgeting, and weekly inspections. Our preventative approach is evident through our risk mitigation strategies that identify, monitor, and evaluate risks and consequences. We believe that developing a scope is the most important stage in a project roadmap. With our practical skillset and qualified specialists, we maximise the return on our clients’ assets through our reliable processes, attention to detail and high-quality procedures.

In celebrating our 5th Birthday, we are proud to announce our relocation to a new premises which includes a larger dedicated training facility, designed to support both theoretical learning and hands-on practical skill development. This is an important milestone in our commitment to delivering high-quality training, educating industry-ready professionals, and raising the benchmark of industry standards across the region. This expansion is more than just a move; It’s a strategic investment in the future of vocational training driven by our core belief that education should be the foundation of every skilled tradesperson.

As the demand for highly skilled, job-ready tradespeople continues to rise, our ability to accommodate more learners is essential. To this end, the new premises will feature additional welding bays, allowing us to expand hands-on training capacity. This improvement directly supports our mission to upskill people and produce competent, confident trades professionals who meet the highest standards of safety, precision, and performance.

Our Managing Director Craig Evans is deeply committed to delivering the highest quality in training and takes a proactive approach to preparing tradespeople for the evolving demands of the industry. “With ongoing skill shortages impacting the region, we’re seeing firsthand the challenges that arise when managing staff with varied training backgrounds,” he explains. “When hiring new members that were trained interstate or overseas, it’s essential to ensure their skills and knowledge align with current industry standards. At iScope, we are fully invested in education, and if fabrication workshops are open to understanding the reasoning behind our recommendations, they stand to gain significantly.”

We are also committed to contributing positively to the broader industry by consistently investing in innovation and training resources. Our efforts are not limited to our immediate geographic area; we are also open to building global relationships. In 2023, we were engaged by Vulcan Industrial to provide training and technical advice in India. It was an extremely beneficial trip that assisted in fine-tuning their current procedures and aligned them with relevant fabrication, welding standards and industry codes.

Our highly experienced Operations Manager, Clancy Crerar is qualified to an International Welding Inspector Standard and will be conducting welder training & qualification modules at our new location. When you earn a Qualification Certificate from iScope you can trust that you have received the highest quality in education. Clancy also plays a key role across the Bowen Basin, working with major mining houses to conduct structural inspections and develop tailored repair strategies for critical assets. Together, Craig and Clancy form a dynamic team, constantly challenging each other to achieve the best outcomes for clients while eliminating the unknown.

Our training model is deeply influenced by a mentorship approach that considers the entire development cycle of a tradesperson. From early theory to advanced application, and from first-day beginners to experienced workers seeking further refinement, our trainers offer support each step of the journey. This philosophy of complete-cycle support fosters long-term professional growth and enables us to maintain consistently high standards.

Central to this vision is the leadership and example of Craig, whose passion for a job well done resonates throughout iScope. Craig has long championed the idea that doing something well means more than technical skill, it requires integrity, consistency, and pride in workmanship. His values set the tone for an environment where every tradesperson is encouraged to take pride in their progress and push themselves toward their full potential.

Consistency has been the cornerstone of our growth. Whether it’s the quality of our scope of works, transparency in project coordination, or high quality of our training standards, we believe in doing things properly every time. That reliability is what our industry at large have come to expect and respect. It’s not about shortcuts or ticking boxes; it’s about being a leader in the industry who can be trusted to deliver high-quality services. As we open the doors to our new premises in mid July, we do so with a renewed sense of purpose and an unwavering commitment to excellence.

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M&P – Key Solutions Group Charity Golf Day Tees Off A Decade Of Giving

There are golf days — and then there is the golf day.

Now in its 10th year, the M&P Services–Key Solutions Group Charity Golf Day has carved out a singular place in Queensland’s philanthropic landscape, becoming a flagship event where community spirit and generosity meet the green in full swing.

This annual affair, held at the Mackay Golf Club, has grown from a modest charity event into the largest fundraiser of its kind in Central and North Queensland. And at the heart of it all is a man whose passion for golf is only rivalled by his commitment to his community — Max Lamb Jr.

What began as a creative response to economic hardship has evolved into an enduring tradition.

“The annual golf day was born in the downturn,” Max reflects.

“Businesses were really feeling the pinch in 2012 and 2013, and by 2015, charities were truly suffering.”

It was then that Max — Director of M&P Services and an avid golfer — recognised that while his usual supplier events were losing momentum, there was an opportunity to transform a beloved pastime into something far more impactful.

“I thought of a golf day, which linked a personal passion of mine with something I could make truly special,” he explains.

Special is an understatement. In its inaugural year, the event raised a respectable $6,000. By year nine, that figure had skyrocketed to over $61,000. This year, organisers are aiming to surpass $75,000 — a milestone that would push the total funds raised across a decade to more than $350,000.

And true to its guiding motto, “the funds stay local,” every cent supports grassroots charities doing essential work across the Mackay region.

What makes this event so magnetic isn’t just the cause — it’s the culture. From team prizes and a memorabilia auction to a high-energy raffle brimming with luxe prizes (a cyclone-rated modular “Club House” complete with a Smart TV and fridge, anyone?), the day strikes the perfect balance between purpose and play.

There’s even a quirky lineup of charity challenges — “Hit and Hope,” “Putt for Dough,” and the fan-favourite “Dry Village” hole, where pledges go toward tents for Mackay’s homeless community through Chances House.

And while networking among business leaders remains a core feature, this is not a boys’ club. The event draws an increasingly diverse crowd, including many all-female teams that are just as competitive on the course — and arguably, even more stylish.

“It’s a day for everyone,” Max notes.

“There’s nothing better than seeing a workplace group of women out there on the green, showing the blokes how it’s done.”

For Max, the event’s success is also a testament to the power of partnerships.

“We couldn’t do this without the incredible support of our sponsors and enthusiastic participants,” he says.

“I want to specifically thank Frank Attard from Key Solutions Group, our joint naming rights sponsor, along with all our major and minor sponsors. Their commitment is what allows us to ensure that 100 per cent of the funds raised go directly to those in need in our region.”

With all player spots and sponsorships already sold out for 2025, demand for the event has never been stronger.

“We continue to look at ways to include more participants each year,” Max adds.

It’s rare to find an event that marries fun, philanthropy, and inclusivity quite so seamlessly — rarer still to find one that does it for ten years straight.

As this milestone year tees off, one thing is clear: whether you’re here for the birdies or just to avoid the bunkers, every swing is helping build something far more meaningful than a scorecard.

After all, in Max Lamb Jr’s world, a golf day isn’t just a round — it’s a rallying cry for community, compassion, and doing good in style.

________________________________________

10th Annual M&P Services–Key Solutions Group Charity Golf Day

🗓 Friday, 25th July 2025

📍 Mackay Golf Club, Mackay Bucasia Road

🎯 Sold out — but not to be missed.

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With Rob Miller From Pentacon  

Rob Miller, Managing Director of Pentacon, is a civil engineer by trade, but more importantly, he’s a builder of culture, community, and trust.  

After moving to Mackay over a decade ago from Ireland, Rob carved out his early career working with local authorities and private clients in engineering consultancy. Whilst that gave him valuable technical expertise, he quickly realised his true passion lay in the field – the contracting side of things – where he could see results rise from the dirt and into the infrastructure that shapes communities.

“Civil contracting is where I found the energy, the challenges, and the opportunity to deliver real, tangible outcomes,” Rob explains.

“I transitioned into contracting roles and worked my way up from Project Engineer through to Operations and General Manager positions in the Bowen Basin.”

His breakthrough came in 2017 when he joined Pentacon as a Project Manager and then transitioned to Operations Manager. At that time, Pentacon was a smaller business, primarily focusing on projects in South East Queensland and Chinchilla, with a few jobs sprinkled in the Bowen Basin.

“Living here in Mackay with my wife Jaimee and our three kids, I saw a chance to reshape the business and focus it more regionally – specifically in Mackay and the Bowen Basin,” he says.

“I wanted Pentacon to be a business that was truly local: employing local people and building infrastructure that benefits our communities.”

Rob’s vision took off. In 2021, he bought into the business, and within 18 months, he secured full ownership, turning the key on Pentacon’s next chapter.

Since then, the business has quadrupled in size. With over 110 staff, not including subcontractors, Pentacon now operates from two main offices — one in Mackay’s Paget industrial area and another in Brisbane — plus a presence in Gladstone.

“When I took over, Pentacon was a small civil construction company,” Rob reflects.

“Today, we deliver large-scale bulk earthworks and medium to large scale civil infrastructure projects throughout the state.  

“We’ve grown from a handful of staff to a team that handles diverse projects, from bridges and roads to mining infrastructure.”

Modern Thinking, Old-School Values

Underpinning Pentacon’s growth is a set of core values Rob describes as non-negotiable.

“What drives me is a passion for building things that last…most importantly doing it safely, doing it well, and doing it with a team I genuinely believe in,” he says.

“One of our guiding principles is transparency - what we set out to do is what we do”.

“That’s a commitment we make to clients and one we follow through on every day.”

In an industry sometimes criticised for missed deadlines or cutting corners, Pentacon stands apart. The company has cultivated a reputation for honesty, transparency, and unmatched quality.

“We don’t just say we’ll do something…we deliver it…and that honesty and trust is what has brought us repeat clients and ongoing projects.”

The motto “Home Safe. Every Day.” isn’t just on the wall — it’s embedded in the business. Every decision is made with this core promise in mind.  

“Safety isn’t a slogan. It’s the foundation of how we operate from the boardroom to the job site.”  

Rooted In Community  

Rob credits much of Pentacon’s success to its culture – one that feels more like family than a business.

“Our team is the heart of everything we do,” he says.

“We’re a fresh, modern company focused on quality, culture, and continual improvement. Everyone knows everyone here and the sense of community is real.”

Pentacon hosts regular Friday barbecues in Mackay and fun days for families, where the children of staff get their own branded shirts and feel part of the larger Pentacon family.

Rob and Jaimee have also supported a range of local causes:

• Bowen Basin Mining Club (QLD Mining Awards)

• Easts Tigers Rugby Union

• St.Johns Catholic Primary School

• Harps Gaelic Football Club

• Chinchila Netball  

• Carlton Senior Rugby League Club

• GEA Gladstone

• Souths Sharks Cricket Club

• Mackay Mayors Charity Ball

• Children’s Hospital Foundation

• Mackay Community Foundation

• Eastern Swans Sponsorship

• Civil Contractors Federation

Growing Leaders From Within

Pentacon’s growth strategy includes a strong focus on internal development. Rob takes pride in promoting from within, nurturing staff to rise through the ranks.

“I love seeing our people grow,” he says.

“We’re bringing staff up rather than constantly hiring new leaders from outside.  

“Nathan went from engineering manager to precontracts manager, and Ronan moved from project manager to operations manager…It’s been rewarding to watch them flourish.”

Unlike many firms that stick to one sector, Pentacon works across mining, civil, roads, and bridges, offering flexibility and variety to its people.  

“We’ve got eggs in different baskets,” Rob says.

“Staff can switch between mine sites and local projects, which adds flexibility and keeps the work engaging.”

The Man Behind The Business

When asked about his leadership style, Rob credits his father, who ran a business while Rob was growing up, as a major influence.

“It’s kind of all I knew from a young boy to now,” he reflects.

“I also rely on an advisory board of trusted mentors who challenge and support the management team and I.”

Jaimee notes Rob’s openness, claiming that “His office door is always open – whether it’s for the cleaner or the general manager.”

“I want every staff member to feel heard, and that’s part of building trust,” Rob shares.

Outside work, Rob finds balance on his acreage in Mackay, where he spends time with Jaimee, their three kids, their dog, and a small flock of chickens.

“On weekends, it’s all about family…we’re either maintaining the lawn together or watching the kids ride bikes and swim.”

Looking Ahead

Reflecting on Pentacon’s journey from a small regional contractor to a powerhouse with an expanding footprint, Rob’s pride in his business is clear, but so is his hunger for what lies ahead.

“The future is bright,” he says with confidence.

“We’re grateful to our team, clients, and partners who’ve supported this journey, and there’s so much more to come!”

Q: Advice for the next generation?

A: Be patient, level-headed, and listen to the people around you. Don’t think you can do it alone. Set targets and be clear on your goals. Listen to all advice but always trust your gut.

Q: Hobbies or interests?

A: Most definitely golfing and fishing when I can find the time.

www.pentacon.com.au

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With Geiger Solutions

When it comes to plumbing, roofing and cooling in Mackay, few local businesses hit the mark like Geiger Solutions. From rooftops in the city to remote jobs in Clermont and Moranbah, this crew has built its reputation on quality, reliability and good old-fashioned grit.

“Geiger Solutions is a company I originally founded in 2014 after my grandfather retired” says CEO Brad Geiger.

“I moved overseas for before COVID struck and ended up in a 2-year lockdown in Europe, but when I returned to Australia, I saw a real demand and decided to re-open.”  

What began as a response to Mackay’s need for reliable roofing quickly took off.

“The vision was to meet Mackay’s demand for roofing initially, and we were very busy, very quickly.”

Everything Under One Roof

Geiger Solutions is built differently. With fully licensed builders, plumbers, roofers, air-conditioning and refrigeration mechanics all in-house, they offer everything under one roof, eliminating outsourcing dramas and handover headaches.

“We can offer every service to our community and surrounds.  

“We are licensed builders, air-con and refrigeration mechanics, plumbers and roofers. Every tradesman specializes in their own division.”

That means whether it’s a leaking tap, a busted air-con, or a complete re-roof in cyclone country, Geiger Solutions gets it done.

“Our quality of work—we have no call backs to our jobs, and our roofs don’t leak. We only have qualified people on site, and the culture in our business is customer service.”

And when it comes to that culture? It’s serious.

“Everyone that works here is invested in the business emotionally, and financially, we all work with the same urgency and pride.”

Real People, Regional Focus

They don’t just work in the regions—they live and breathe them. Geiger Solutions services Mackay, Emerald, Clermont, Moranbah, and the Bowen Basin, bringing big-city capability with small-town honesty.

“Honesty and integrity are essential to us, and regional customers demand a high level of that.  

“Most of our team grew up in regional areas and understand what it takes to be a member of those communities.  

“We sponsor local sports teams; we purchase our food, building materials and fuel in those local communities to support local. Every town we go to, we engage in all activities and purchase real estate to ensure we always remain a part of the community.”

And when a truck crash recently happened in Clermont, it wasn’t about business—it was about being there.

“Recently, there was a cattle truck rollover crash in Clermont near one of our sites, and the whole team downed tools and got involved in helping free cattle from the wreckage with what tools we had available for the entire day even after emergency responders finally arrived.”

Services That Cover It All

While roofing remains core, the company’s service offering continues to grow:

• Roof Maintenance & Replacement

• Guttering Installation & Repairs

• Hot Water System Installation & Service

• Residential & Commercial Plumbing

• Emergency Plumbing Callouts

• Air Conditioning Installation & Repairs

• Refrigeration Services

• Cool Room Installations & Maintenance

From complex projects to everyday jobs, the workload is as diverse as the region they serve.

“We recently replaced a roof in Eungella that was extremely articulated, and it was a real challenge for all of us, when we finished, we quite literally celebrated the completion. Celebrating these small events belongs to our team culture.”

“Our most common jobs are roof leaks, re-roofs, plumbing emergencies (leaking taps, pipework in yards), cleaning or air-con units and refrigeration servicing/repairs.”

And there’s no cutting corners across that variety.

“All of our supervising tradesmen have at least 30 years of experience in commercial, residential or industrial work.  

“We have the expertise behind us to not even think about it—it has become second nature to us.”

The Team That Makes It Tick

At the heart of Geiger Solutions is a crew that feels more like family.

“Here we have myself as CEO, my brother Chris Geiger as Chief of Operation (the man on the ground), Shannon Woods in the office who is our admin manager – running day-to-day business, Stephen Wales is our coordinator for everything Plumbing,  Russell Cunington as our Chief Estimator who makes sure the wheel keeps turning, and Jordan Cunington our head of Air-conditioning and refrigeration.”

Brad says employing a strong administration team has been a game-changer.

“Following the return of my brother Chris to the family business to lead the troops, hiring a competent administrator was the next game changer for my business, it gave us the ability to take the expansion to the next level.  

“It felt like it escalated our capabilities 10-fold overnight.”

And when Brad steps away from the tools, it’s his family that keeps him grounded.

“I’m thankful for my beautiful wife, my son and my daughter.

She’s been my number one support through every crazy idea and ambition for more than 20 years. We are a very tight knit family. I get nothing but every support.”  

Eyes On Expansion

Growth is on the horizon – and Geiger Solutions is ready for it.

“We are expanding into refrigeration and commercial building, roofing and demolition. We see the sky as the limit, and we are not waiting for anybody.”

It’s not just ambition – it’s passion.

“Working for our typically becomes a way of life for our crews.  We celebrate everything together outside of work, fishing trips, golf days etc. it is a real family environment.”

“We all love what we do, and as the saying goes: ‘Love what you do, and you’ll never work a day in your life.’”

The Geiger Guarantee

At the end of the day, it’s not about slogans or sales pitches – it’s about showing up and doing the job right.

“Always be smiling, always talk straight and always guarantee your work.”

That’s the Geiger way. From the rooftops to the pipework, the cold rooms to the callouts, this is a business built on reputation, reliability, and real-deal results.

And they’re just getting started.

www.geigersolutions.au

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With The Wisely Group  

A new chapter is unfolding at Wisely Group, a Mackay-based company with deep roots in professional and trade services, as it celebrates a significant leadership evolution.

Dan Wisely, son of founder Bob Wisely, has officially stepped into the role of Chief Executive Officer, marking a proud milestone for the family-owned business that began in 1994 with just one man and a vision. With over 20 years of operational experience, Dan brings a fresh perspective shaped by his journey through nearly every facet of the company, from  construction of new HME Machinery in the paddock to leading teams, and now, the business as a whole.

Supporting him at the helm are two newly appointed General Managers: Reza Bein, who now leads Asset Management and Contracts, and David Sanderson, heading up Engineering Services, along with a strong Executive Leadership Team, across HR, HSEQ, Finance, and Commercial functions.  

Together, the trio contribute decades of experience, a deep passion for their region, and a shared commitment to culture, performance, and client trust. As Wisely positions itself for continued growth, the focus remains on people, innovation, and delivering value with the utmost integrity.

CEO, Dan Wisely

From humble beginnings in Clermont to leading a 500-strong team in Mackay, Dan Wisely’s appointment as CEO marks a generational transition, and a continuation of values-based leadership.

Having spent two decades inside the business, Dan has worked across nearly every role. His experience brings not only operational depth but also a grounded perspective shaped by family, regional ties, and loyalty to the people who’ve built the company alongside him.

“It's about doing what we say we’re going to do, backing our people, and making decisions that align with our values…because we live here, too.”

Dan’s leadership style is focused on culture and sustainable growth. He is committed to succession planning, long-term partnerships, and creating opportunities for emerging leaders across the company.

“We’re not just growing a business; we’re growing opportunities for the next generation.  

“To me, succession planning and sustainable Growth is everything.”

Away from the boardroom, Dan is a father of three boys and enjoys life outdoors, camping, fishing, and footy are staples of family time.

“I try to keep things pretty simple. Work, family, sport, fishing and camping…that’s my life.”

Advice to his younger self:

“Have resilience and just keep going. Sometimes you need to take the hard knocks and learn from them…but make sure you do actually learn. You don’t grow without struggle.”

Describe yourself in three words:

“Work-life balance, family, and laughter.”

Engineering Services General Manager – David Sanderson  

With a steady hand and over two decades of experience in regional engineering, David Sanderson steps into the role of General Manager for Engineering Services. He now leads Wisely’s shutdowns, major maintenance, and project delivery across critical industry sectors.

“I’m someone who listens, processes, and includes others in decisions. I’m not the kind of leader who says, ‘This is how it is.’  

“I like to bring people together.”

Growing up in the coalmining towns and pursuing studies in Townsville, David returned to Mackay to raise his family and build a meaningful career in the region. He brings calm leadership, operational precision, and a collaborative approach that has earned the trust of teams and clients alike.

“Achieving results is what keeps me passionate.  

“I like the satisfaction of solving a challenge and delivering something meaningful for the business.”

Outside of work, David is a proud dad of two teenage daughters and a young son. Weekends are dedicated to sport and family time, chauffeuring the kids to soccer, netball, and footy while sneaking in a bit of fishing when possible.

Advice to his younger self:

“Don’t hesitate so much. If you’re passionate about something, just go for it.”

Describe yourself in three words:

“Family, good times, and committed.”

Asset Management & Contracts General Manager Reza Bein  

Reza Bein brings a systems-led approach, regional pride, and a people-first mindset to his new role as General Manager of Asset Management & Contracts.

Born in Indonesia and raised in Mackay from the age of five, Reza studied engineering in Townsville before returning home to start his career during a mining boom. His first role was with GS Engineering, and over the years, he’s worked across multiple sites and major companies, including BHP.

“I’ve been in and out of the Bowen Basin at various sites and companies. I’ve learned a lot along the way – especially how to manage people effectively and tackle challenges head-on.”

Now officially appointed GM after several months in an acting capacity, Reza oversees asset performance, long-term contract partnerships, and infrastructure lifecycle strategies.

Outside of work, Reza is a devoted father of four, with children ranging from five months to 11 years old. Time off is often spent at the beach, playing backyard footy, or hitting a few golf balls.

“I like to play a bit of golf when I can. But mostly, it’s full-time dad mode on weekends, which I also love.”

Advice his to younger self:

“Be patient and learn from the people around you. Don’t just wait for answers to come to you – ask lots of questions.”

Describe yourself in three words:

“Cheerful, passionate and energetic.”

With Dan Wisely and his leadership team at the helm, the company is not just building infrastructure – it’s building opportunities for the next generation and strengthening the communities it calls home.  

To explore how Wisely Group can partner with you for innovative, values-driven solutions, connect with the team today and join a legacy that’s built on trust, collaboration, and lasting impact.

www.wisely.com.au

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With Sky Renewables CEO and Founder, Simon Yim

For Simon Yim, SKY Renewables is much more than a passion project. It’s a mission.

Make no mistake—there’s plenty of passion involved. But for Simon, it’s not just about personal fulfilment. It’s about creating something that matters—and, in turn, transforming the lives of cane farmers across Australia.

After growing up in Hong Kong, Simon studied in Canada and the UK, qualifying as a solicitor in the late 1980s. Over the next three decades, he held senior roles across Asia in law, corporate strategy, and private equity, working on major infrastructure projects and leading mergers and acquisitions for global firms like General Electric.

But after more than 30 years of delivering results for some of the world’s leading corporations, Simon felt it was time to build something of his own.

With that, in 2018, SKY Renewables was born.

“I spent a couple of years looking around, trying to figure out the best sector and region to focus (my start-up) on—then I stumbled into the Burdekin,” says Yim. “I was introduced by a friend who said, ‘these guys are burning their cane waste’. Coming from Asia, I knew there had to be value in it—that’s how it all started.”

SKY Renewables—the brainchild of Yim's extensive research—represents a true trailblazer in renewable energy. Its flagship initiative, Project Lion, aims to commodify sugar cane waste that would otherwise be burned by transforming it into renewable gas and exporting it to energy-hungry markets across Asia.

“On one side, you have places burning waste they think is useless. On the other side, you have countries like Japan and Singapore crying out for clean, renewable energy,” says Yim.

Yim identified the Burdekin region as the perfect launchpad of his world-first project.

“The Burdekin made the most sense,” he says. “Once we can prove it works (in the Burdekin), there's no reason it can't work in other cane regions like Mackay and Cairns and Bundaberg.”

Simon understands that, as with all pioneering endeavours, the path is challenging and not quite clear-cut—but that has not deterred him and his team of 10 dedicated experts on their pursuit of an unprecedented breakthrough that would forever shift Queensland’s farming industry.

“It’s not a sprint, it’s a marathon,” says Yim.

“You’ve got to spend the time and diligence on day one to figure out if this is worth doing. If you decide it is, you just keep doing it.”

“There are distractions and discouragements—If it were easy, others would have done it. But, if we are successful, we’ll be the first in the world to do it."

With the recent backing of more than 70 per cent of Burdekin growers at a town hall meeting in May this year, SKY Renewables is building a formidable force, powering straight toward an untapped gold mine for Australian cane farmers.

The only missing piece of the puzzle is the opportunity to prove the potential.

“All we’re asking is to give us a chance. We’re not tyre-kickers. We’ve invested nearly $5 million of our own money and plenty of sweat equity. We’ve put in the time—seven years of work. So to growers, our government, and investors—give us a chance.”

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With Paul Fitzsimmons, Regional Manager Of Australian Venue Co.

When Paul stepped back into the fold at Australian Venue Co., it was a homecoming of sorts, and it just happened to coincide with one of the biggest transformations in Airlie Beach hospitality.

As the regional manager for Australian Venue Co., Paul oversees several venues in the region, but none quite like the Airlie Beach Hotel, a local landmark that has recently undergone a major transformation. Under Paul’s watch, the beloved pub has been reimagined with a $3.5 million renovation to its sports bar, tripling its capacity and creating a fresh energy that pulses through the heart of town.

“It’s the place to be,” he says.

“We’ve now added food service and dining to the Sports Bar, which wasn’t really there before.”

The Sports Bar has become a popular spot for major sporting events, regularly drawing full crowds for occasions like State of Origin, NRL, UFC, and the British and Irish Lions matches. Tripling the capacity has allowed them to accommodate the demand.

The venue’s transformation wasn’t just about expanding space; it was about embracing the spirit of the Whitsundays. With open-air dining, panoramic ocean views, and a sound system ranked among the best in Queensland, the Airlie Beach Hotel now offers an experience that rivals a meal or a drink.

Paul has had a deep and expansive career that has seen him travel the country.

He was formerly Chief Operating Officer for Morris Hospitality, was involved in the opening of Ardo Hotel in Townsville and oversaw The Ville Resort-Casino in Townsville.

Prior to this, he worked with Australian Venue Co., and now he is back. As Regional Manager he’s managing not just the hospitality side of Airlie Beach Hotel but the accommodation and the entire regional footprint that includes bottle shops, other pubs like Reef Gateway and Jubilee Tavern, and the growing corporate sales operation.  

Weekdays are never routine, and that’s part of the fun.

“Every day’s different, and that's the enjoyable part,” said Paul.

“There’s no normal day at The Pub.

“Cruise ship days are busy, and sometimes I’ll jump out, and it’s great to get back on the floor and see the people.”

The hotel is also adding vibrancy with weekly tribute acts, live music, musical bingo, poker nights and more.  

“We’re bringing in more midweek options to give people more reasons to come, not just on weekends or game nights,” he says.

Looking ahead, Paul said Australian Venue Co. are looking at expanding their current 80-room hotel, launching comedy nights and continuing to invest in entertainment that keeps Airlie Beach Hotel a true destination.

Airlie Beach Hotel is a venue that caters to everyone. It’s all about elevating that experience for locals, tourists, and everyone in between, and Paul is at the heart of it.

airliebeachhotel.com.au

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With Craig Turner, Director Commercial Businesses, Whitsunday Regional Council

Someone who knows the Whitsundays like the back of his hand is Craig Turner. With more than 30 years of experience across tourism, aviation, development, and local government, Craig has worn many hats — each one driven by the same passion: helping the region grow and flourish for generations to come.

Originally from the Sunshine Coast, Craig first discovered the Whitsundays three decades ago.

“I landed a job on Hamilton Island,” he recalls, “and from there it all just unfolded.” His journey took him from Fantasea Cruises to Tourism Whitsundays, and later to the Bowen Shire Council as Tourism Manager. He returned to Fantasea Cruises as Director of Sales and Marketing, managed the Big4 Airlie Cove Resort, and even owned several Subway and Red Rooster stores in the region.

Today, Craig is the Director of Commercial Businesses for Whitsunday Regional Council — a role that places him at the heart of shaping the region’s economic future. He oversees a diverse portfolio: Whitsunday Coast Airport, Shute Harbour Marine Terminal, Foxdale Quarry, three holiday parks, and the economic development team.

“Our focus is on creating opportunities that make a real difference,” Craig shares. “We’re not just managing assets; we’re building the foundations for a stronger, more connected Whitsundays. From the airport to our holiday parks, every project is about supporting local jobs, attracting new investment, and enhancing the quality of life for our community.”

Under his leadership, the Whitsunday Coast Airport has just celebrated its best year on record.

“We’ve reached a new milestone with passenger numbers,” he says. “But it’s not only about how many people come through — it’s about the experience, the economic ripple effect, and what that means for local families and businesses. The airport isn’t just a gateway for tourists. It’s a lifeline supporting agriculture, mining, and helping locals stay connected to loved ones.”

Craig is equally proud of the shift in the region’s approach to economic development.

“We’re no longer waiting for opportunities to come to us,” he says. “We’re out there actively seeking them, building partnerships, and driving growth that sets us up for the future.”

Despite overseeing such a dynamic and wide-ranging portfolio, Craig is quick to acknowledge the team behind the scenes.

“I couldn’t do any of this without them,” he says. “They’re dedicated, passionate, and every one of them shows up with the Whitsundays in mind. Their commitment is what brings these projects to life.”

While it’s a big job, Craig takes it all in his stride. When asked how he keeps so many moving parts in motion, he simply smiles and says, “I’ve always been able to juggle a few balls at once and stay focused on where each one’s going — it just comes naturally.”

When he does find time to slow down, you’ll find Craig enjoying the region he’s worked so hard to nurture — perhaps fishing, paddleboarding, or simply taking in the view from his beachfront unit at Cannonvale.

“That’s the magic of the Whitsundays,” he smiles. “There’s nowhere else quite like it.”

What keeps him going is knowing that every new idea — big or small — weaves into the region’s story.

“Something as simple as activating a Ferris wheel might seem like a small addition,” he reflects, “but it brings families together, sparks joy, and strengthens our sense of community. That’s what it’s all about.”

With two years as Director of Commercial Businesses and four years before that as Chief Operating Officer of Aviation and Tourism, Craig’s track record speaks volumes. He’s helped shape the Whitsundays not just through bold visions, but by rolling up his sleeves and delivering results that locals and visitors can see, feel, and enjoy — today and long into the future.

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With Jack Loft ‘Lofty’ From Whitsunday Crane Hire

Jack ‘Lofty’ Loft is raising more than just cranes; he’s lifting the standard for reliable, community-focused heavy lifting solutions with his business, Whitsunday Crane Hire.

A local through and through, Lofty was born and bred in the Whitsundays, and after years of working away in the mining industry, he found his way back home with a dream to build something solid—and be there every night to tuck his two daughters into bed.

“My wife, Casey, and I took over the business three and a half years ago. We started with one crane, and now we have four cranes, a crane truck, scissor lifts and more,” said Lofty.

Lofty’s path into crane work wasn’t straight. Originally a chippy by trade, he began dabbling in mechanical rigging and shutdowns at mine sites before transitioning into crane operations.  

“About three years before we bought the business, I started stepping into cranes, just jumping in, being supervised by operators,” he added.

“You have to learn the outside work before you understand and start the inside work.

“A lot of people can get a crane ticket, but that doesn’t mean they know how to operate.”

Safety is front and centre, every crane hire from Whitsunday Crane Hire includes a qualified operator and dogman (directors/navigators).

The business has evolved to cover a wide range of sectors, supplying everything from boat masts and building materials to trusses, roofing, blocks and concrete. They also support key local industries such as tourism and infrastructure by providing lifts for culverts, buildings, and various construction needs throughout the region.

“Anything that can be lifted. We can get it done.”

Beyond Whitsunday Crane Hire, Lofty and Casey also operate a lightweight pool business, utilising their crane capabilities to deliver and install above-ground and semi-inground pools throughout the region.

Casey manages all administration and sales for the pool business and admin work for Whitsunday Crane Hire, while Lofty handles on-site inspections, logistics, operating and rigging.

Operating out of their Cannonvale yard, the business is truly a local affair. Lofty is passionate about employing skilled workers and providing consistent service that keeps people in town as happy, returning customers.

That local focus extends well beyond the job site, with Lofty and Casey proudly supporting a range of community initiatives through both businesses. They’ve backed local sporting organisations like the Brahmans, netball and motorsports clubs, as well as not-for-profits, mental health services, local festivals, and emergency services including the fire department, police and ambulance.

“When you do a good job, they want to keep coming back to you. We’re not the cheapest, but we do quality work and have built a good customer base from the work and team that we have.”

Looking ahead, Lofty’s goal is to continue growing sustainably while keeping their feet firmly on the ground—literally and figuratively.  

Whether it’s lifting a mast, installing a pool on a tricky block, or helping locals get the job done safely, Lofty and his team are proving that hard work, local knowledge and genuine service still go a long way in the Whitsundays.

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Boremetrics Maintenance & Engineering Powers Ahead

From sugar mills and ports to draglines, shovels, and CHPP shutdowns, Boremetrics Maintenance & Engineering is fast becoming a name synonymous with quality, speed, and reliability in Queensland’s industrial sector.

Based in Mackay and proudly owned and operated by Luke Temple, Boremetrics has grown into a 30-strong permanent team, with a wider pool of 50-plus professionals deployed during peak shutdown periods.

“We’re a medium-sized company focused on mining and agricultural industries – we work on everything from sugar mills to heavy industrial,” Luke says.

“We’ve built our name on quality workmanship, quick turnarounds, and having the right people on the job.”

Boremetrics delivers mechanical fitting, boilermaking, and trade support across fixed plant, hydraulic systems, conveyors, pumps, and ports. Their niche lies in supplying skilled mechanical fitters and turners with strong hydraulic backgrounds to industries including ports, sugar, coal, and even gold.

“We’re big on quality, and I believe what sets us apart is not just supplying 100 people, but supplying the right people – people who care about their work, want to do it safely, and look out for each other.”

One standout service is their OEM-compatible pump rebuilds, which use high-spec components designed for durability, delivering improved reliability without aftermarket compromise.

“We’re seeing better reliability because we don’t use aftermarket parts – we use gear that’s made properly, and made to last.”

Luke entered the industry in 2018 as a solo contractor in WA, but it was during his return home amid COVID that the vision for a larger business took shape. The company officially launched in 2022, quickly gaining momentum as a growing team operation.

“It was tough at the start, but I stayed passionate and persistent,” he says.

“I think small companies have an advantage… we can mobilise fast and do the job right.”

Together with wife Annalise, who supports operations and logistics, the business remains grounded in values.

With expansion underway in Townsville and larger workshops on the horizon, Boremetrics continues to scale with purpose.

“It’s about saying what you’re going to do, and doing it. To under-promise and over-deliver every time, is something we strive for.”

Ready to experience quality service? Contact Boremetrics today and let them drive your success with precision and reliability.

www.boremetrics.com.au

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With Rich Bates, owner of News Whitsunday

In the heart of Cannonvale, one business owner is proving that good old-fashioned community spirit is still a powerful recipe for success.

When Rich Bates took over News Whitsunday as part of his retirement plan, slowing down was the last thing on his mind. Instead, he transformed the newsagency into a thriving hub—where laughs are shared, names are known, and locals feel at home.

Rich’s career has been as colourful as it is impressive. He began as the youngest wildlife ranger on Phillip Island, reporting directly to the Minister for Tourism. Later, he moved into corporate leadership, expanding Apple’s Queensland operations from one to three stores, and managing multiple Specsavers locations.

But when it came time for a sea change, the Whitsundays were an easy choice. With family ties and fond boating memories, Cannonvale called him back—and News Whitsunday gave him the local connection he craved.

“It’s a locally driven business, and I wanted to stay local,” Rich says. “Between lotto tickets, newspapers, magazines, and gifts—I knew I’d get to meet people quickly.”

He wasn’t wrong. Today, the store draws visitors from as far as Bloomsbury and has grown from supporting three regional schools with back-to-school orders to eight.

But it’s the vibrant culture he’s fostered that sets the business apart.

“We’re called ‘Scallywag Lane’ by locals,” he laughs. “We do AFL dress-ups when our teams lose a bet. Everyone wants to be here!”

Beyond the counter, Rich serves as a Justice of the Peace, adding another layer of community support.

Though the Whitsundays began as a retirement dream, Rich’s newsagency has become something more—a local cornerstone built on connection, humour, and heart.

“Out of the six thousand locals that live here, I think I could name four and a half thousand,” he says proudly.

“It’s always been about locals supporting locals. If we don’t look after each other, we’ll never survive.”

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Reef Security Whitsundays

From humble beginnings to a leading security provider, Reef Security Whitsundays has built a strong reputation based on trust, teamwork and genuine care for both clients and crew.

The business was founded by Tom Rimene and Andrew Sheedy, who recognised a clear need for something better in the local security industry. “I saw a clear gap in the market, and I started up the business,” he says.

What began with Tom and Andrew as a solo team soon had to grow due to contract obligations. “We hired three more, and then we actually got a break from another company asking if we could supply guards and said, ‘Yes, we can.’ We had 72 hours to find 15 guards!”

Reef Security is now overseen by two owners, Tom himself and Andrew, and supports up to 65 regular staff, with numbers reaching 120 when including casual and on-call guards. The team provides security for venues, private functions, outdoor entertainment, gaming and more. “We are fitted out with four-wheel drives; we can go deep into the bush if needed. No pitch too big, no jobs too small.”

Tom says some of the most memorable moments in his career have come from proving people wrong. “The most memorable moments for me are when we can fulfill big jobs when doubted.”

While names are kept confidential, Reef Security has provided services for some very high-profile clients. “Look, I won’t mention any celebrities, obviously, because of privacy and confidentiality, but we’ve worked for some very big names from the States.”

“We’ve done security on Daydream Island for Jimmy Barnes and Diesel, for example.”

Andrew is a qualified trainer and assessor, which allows the business to offer in-house certification. “We can actually put people through their first aid licenses, as well as their security licenses,” Tom explained.

When asked what makes his team different, Tom says, “We work as a brother-sisterhood. We don’t work individually. We work as a big team… we’re all family.”

On the topic of conflict resolution, Tom explains, “Protocols that we have to take... obviously you’ve got to talk to people nicely. If that doesn’t work, then you call for backup… everything just refers to QPS.”

Technology also sets Reef Security apart. “We’re the only company in the area that uses QR codes for digital reporting and rostering etc.”

“Companies can also access their own portal through this, so they can see their day-to-day guards on a regular basis.”

And why should people book with Reef Security? “We’re an honest company. We’re compliant. The communication is obviously the best all-around and we are reliable.”

At the end of the day, Tom says it best: “Security… it’s not about being big, buff, muscly, or strong. It is about being welcoming. Greeting people is an important one. That’s part of the full training that we do. Customer service is huge for us.”

https://reefsecurity.com.au/

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What began as a passion for computers has evolved into a game-changing initiative transforming chemical safety practices across the country.

Tristan Turnbull, a 23-year-old Mackay-based rising star, has been named a finalist for the 2025 Channel 7 Young Achiever Awards for his pioneering work in hazardous chemical management. With a sharp focus on compliance, safety, and digital transformation, he has become one of the go-to experts in the mining and construction sectors for chemical handling, storage, and register systems.

His success comes after just three years of involvement in the family business, ALT Industries—initially brought on board to assist with weekend data entry tasks. However, his natural aptitude for technology and problem-solving quickly led him to develop streamlined systems now used by major national chemical management firms.

“I’ve pretty much used computers all my life. I used them a lot in my previous job too, so doing this kind of work just made sense, and I enjoy doing it,” Tristan said.

His father, John Turnbull, Assessor Area Manager of ALT Industries, said, “He’s always been someone who takes something and tries to make it better.

“We’re very proud, and he should be incredibly proud of the work he’s achieved.”

These innovations, including a custom-built app designed to replace outdated spreadsheets, have revolutionised how companies manage Safety Data Sheets (SDS) and chemical inventories. Through a 12-month traineeship and extensive qualifications in hazardous material handling, Tristan quickly expanded his skill set.

His hands-on approach is centred on support, not audits. Rather than conducting formal inspections like a typical auditor, Tristan focuses on providing practical, on-the-ground assistance. He offers gap analyses, on-site education, and easy-to-use tools that empower staff and simplify compliance, making it easier for businesses to meet safety and regulatory standards without feeling overwhelmed.

As a consultant, Tristan is known for his dedication and reliability, often regarded by clients as an extension of their own teams. In an industry where safety managers juggle multiple roles, having someone who can provide consistent, expert support has proven invaluable – particularly throughout regional Queensland.

Based in Mackay, Tristan’s work is placing regional Queensland on the map for innovation. His recognition as a Young Achiever highlights the high-calibre talent emerging from North Queensland and the significance of homegrown solutions in industries that typically look externally for expertise.

One of his most impressive accomplishments is the continual refinement of his custom chemical management app. Over the past three years, Tristan has revised the app multiple times to ensure it meets evolving industry regulations and the specific needs of each client.

His attention to detail and adaptability have set him apart, catching the eye of international firms. Discussions are now underway to expand his services globally.

Now a finalist for the 2025 Channel 7 Young Achiever Awards, Tristan is also in the running for the People’s Choice Award – an opportunity for the public to support and recognise the incredible work he is doing right here in the region.

www.altind.net

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With Dr. Scott Martin

In a world increasingly looking for holistic approaches to well-being, the ancient art of Traditional Chinese Medicine (TCM) continues to prickle the interest of many. And at the forefront of this resurgence, bringing a healthy dose of straight talk and remarkable results to Queensland, is Dr. Scott Martin. Far from your average practitioner, Dr. Martin blends deep expertise with a refreshingly candid approach, ensuring that when it comes to your health, he gets "To The Point."

Dr. Martin's journey into TCM is as captivating as it is dedicated. Twenty-five years into what he anticipates will be a fifty-year career, his path began under the tutelage of a legendary Sydney master. What started as university basics blossomed into an obsession, leading him to uncover the "secret style" of Master Tung's acupuncture, a lineage he now continues through training with five direct descendants of the style. This rigorous pursuit culminated in his Master's degrees in both Acupuncture and TCM in 2011 from the University of Western Sydney. His early manual, "Gone in 60 seconds," even became a practitioner's bible, embodying his core philosophy: "Make a person pain free by the end of the appointment, and you will have a client."

While acupuncture might seem like a "magic trick" to first-timers, Dr. Martin assures it's simply "real acupuncture," an ancient art directing the body's own healing mechanisms. He jovially quips to clients, "Make hand hurt, rest of body feel better," acknowledging the initial bewilderment before the undeniable relief sets in. Beyond the needles, Dr. Martin's true ardour lies in Chinese Herbal Medicine (CHM). A self- confessed "herb nerd," he once painstakingly rewrote the two bibles of Chinese herbal medicine the Materia Medica and Formulas & Strategies into his computer, a feat that left the original author, Dan Bensky, "in disbelief." This dedication ensures he sources "AAA rated quality Chinese medicinal plants products, the best quality the world has to offer," blending them into custom concoctions for his clients.

Dr. Martin is also keen to bust pervasive myths, particularly around the safety of Chinese herbs. "In the last 50 years ZERO people have died in Australia using Chinese Medicine! Same in the USA, same in the UK. Google it," he states unequivocally, challenging the "dodgy, unsafe" perception. He also points to the burgeoning scientific validation, with "3000 studies... published in the last 7 years for Chinese Medicine just for Integrative Cancer care." His own credentials include being one of only 700 people globally qualified in the post-graduate course of Integrated Oncology by the TCM Academy.

Operating from established clinics in Mackay, Proserpine, and Cannonvale, Dr. Martin's commitment to his calling is evident. His direct communication style, peppered with the occasional expletive - he claims "people who use swear words are more likely to tell you the truth" - fosters a refreshing honesty.

scottmartinacupuncture.com.au/

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Robyn Faa Real Estate continues to redefine service in Mackay’s property landscape.

With decades of experience and a boutique agency built on integrity and insight, Robyn Faa Real Estate remains one of Mackay’s most trusted names. Amidst interstate migration, first-home fervour and low stock, Robyn offers clients calm, steady guidance in a fast-moving market.

Robyn reflects, “It’s very much a seller’s market, and for buyers to be competitive, they need to come in pre-approved, organised, and ready to act.”

It’s advice that sounds simple, but in an emotional, fast-moving landscape, decisiveness can mean the difference between success and a missed opportunity.

“I always say to buyers, don’t be put off by multiple offers. You’ve got to be in it to win it. Make an offer where you see value and be prepared to walk away if needed.”

For first-home buyers, or parents preparing their adult children for the leap into ownership, Robyn encourages starting early.

“My best advice? Speak to a bank or broker at least 12 months before you plan to buy. That way, you’ve got time to sort your finances and know exactly what you’re working with.”

What truly sets Robyn Faa apart is her approach. Robyn herself personally manages every listing; there’s no handballing between departments or assistants. Her agency may be boutique, but her reach is substantial.

“I don’t treat clients like numbers. Every person who walks through my door receives genuine, one-on-one service. From marketing strategy to negotiation, they deal directly with me.”

Robyn also takes a refreshingly pragmatic approach to property marketing.

“I don’t mark up my marketing campaigns or insist on costly extras. I customise each campaign to suit the client, not the other way around. I’m not here to profit from flashy gimmicks—I’m here to deliver results.”

Her nuanced understanding of Mackay’s diverse neighbourhoods is one of her greatest strengths. Whether it’s the leafy streets of Northview, the laid-back lifestyle of the Northern Beaches, or the heritage charm close to the CBD, Robyn knows that each pocket of the region appeals to a different buyer.

“Investors are often drawn to areas close to town, while families want safe neighbourhoods in good school catchments. And we’ve seen a huge surge in interest from interstate buyers, particularly in beachside suburbs where the lifestyle speaks for itself.”

While her professional polish is unmistakable, Robyn’s journey is marked equally by resilience. After the loss of her husband in 2019, she has raised her four children while growing her business — proof that strength and softness can coexist beautifully. That warmth is felt in every interaction, every listing, every settlement.

Robyn Faa Real Estate isn’t simply selling homes, it’s shaping futures, one considered decision at a time. In a market constantly in motion, Robyn remains the quiet confidence in the room, helping clients move forward with clarity and care.

After all, real estate isn’t just about location. It’s about trust — and Robyn Faa has earned it.

/robynfaa.com.au/

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