With The Wisely Group  

A new chapter is unfolding at Wisely Group, a Mackay-based company with deep roots in professional and trade services, as it celebrates a significant leadership evolution.

Dan Wisely, son of founder Bob Wisely, has officially stepped into the role of Chief Executive Officer, marking a proud milestone for the family-owned business that began in 1994 with just one man and a vision. With over 20 years of operational experience, Dan brings a fresh perspective shaped by his journey through nearly every facet of the company, from  construction of new HME Machinery in the paddock to leading teams, and now, the business as a whole.

Supporting him at the helm are two newly appointed General Managers: Reza Bein, who now leads Asset Management and Contracts, and David Sanderson, heading up Engineering Services, along with a strong Executive Leadership Team, across HR, HSEQ, Finance, and Commercial functions.  

Together, the trio contribute decades of experience, a deep passion for their region, and a shared commitment to culture, performance, and client trust. As Wisely positions itself for continued growth, the focus remains on people, innovation, and delivering value with the utmost integrity.

CEO, Dan Wisely

From humble beginnings in Clermont to leading a 500-strong team in Mackay, Dan Wisely’s appointment as CEO marks a generational transition, and a continuation of values-based leadership.

Having spent two decades inside the business, Dan has worked across nearly every role. His experience brings not only operational depth but also a grounded perspective shaped by family, regional ties, and loyalty to the people who’ve built the company alongside him.

“It's about doing what we say we’re going to do, backing our people, and making decisions that align with our values…because we live here, too.”

Dan’s leadership style is focused on culture and sustainable growth. He is committed to succession planning, long-term partnerships, and creating opportunities for emerging leaders across the company.

“We’re not just growing a business; we’re growing opportunities for the next generation.  

“To me, succession planning and sustainable Growth is everything.”

Away from the boardroom, Dan is a father of three boys and enjoys life outdoors, camping, fishing, and footy are staples of family time.

“I try to keep things pretty simple. Work, family, sport, fishing and camping…that’s my life.”

Advice to his younger self:

“Have resilience and just keep going. Sometimes you need to take the hard knocks and learn from them…but make sure you do actually learn. You don’t grow without struggle.”

Describe yourself in three words:

“Work-life balance, family, and laughter.”

Engineering Services General Manager – David Sanderson  

With a steady hand and over two decades of experience in regional engineering, David Sanderson steps into the role of General Manager for Engineering Services. He now leads Wisely’s shutdowns, major maintenance, and project delivery across critical industry sectors.

“I’m someone who listens, processes, and includes others in decisions. I’m not the kind of leader who says, ‘This is how it is.’  

“I like to bring people together.”

Growing up in the coalmining towns and pursuing studies in Townsville, David returned to Mackay to raise his family and build a meaningful career in the region. He brings calm leadership, operational precision, and a collaborative approach that has earned the trust of teams and clients alike.

“Achieving results is what keeps me passionate.  

“I like the satisfaction of solving a challenge and delivering something meaningful for the business.”

Outside of work, David is a proud dad of two teenage daughters and a young son. Weekends are dedicated to sport and family time, chauffeuring the kids to soccer, netball, and footy while sneaking in a bit of fishing when possible.

Advice to his younger self:

“Don’t hesitate so much. If you’re passionate about something, just go for it.”

Describe yourself in three words:

“Family, good times, and committed.”

Asset Management & Contracts General Manager Reza Bein  

Reza Bein brings a systems-led approach, regional pride, and a people-first mindset to his new role as General Manager of Asset Management & Contracts.

Born in Indonesia and raised in Mackay from the age of five, Reza studied engineering in Townsville before returning home to start his career during a mining boom. His first role was with GS Engineering, and over the years, he’s worked across multiple sites and major companies, including BHP.

“I’ve been in and out of the Bowen Basin at various sites and companies. I’ve learned a lot along the way – especially how to manage people effectively and tackle challenges head-on.”

Now officially appointed GM after several months in an acting capacity, Reza oversees asset performance, long-term contract partnerships, and infrastructure lifecycle strategies.

Outside of work, Reza is a devoted father of four, with children ranging from five months to 11 years old. Time off is often spent at the beach, playing backyard footy, or hitting a few golf balls.

“I like to play a bit of golf when I can. But mostly, it’s full-time dad mode on weekends, which I also love.”

Advice his to younger self:

“Be patient and learn from the people around you. Don’t just wait for answers to come to you – ask lots of questions.”

Describe yourself in three words:

“Cheerful, passionate and energetic.”

With Dan Wisely and his leadership team at the helm, the company is not just building infrastructure – it’s building opportunities for the next generation and strengthening the communities it calls home.  

To explore how Wisely Group can partner with you for innovative, values-driven solutions, connect with the team today and join a legacy that’s built on trust, collaboration, and lasting impact.

www.wisely.com.au

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With Sky Renewables CEO and Founder, Simon Yim

For Simon Yim, SKY Renewables is much more than a passion project. It’s a mission.

Make no mistake—there’s plenty of passion involved. But for Simon, it’s not just about personal fulfilment. It’s about creating something that matters—and, in turn, transforming the lives of cane farmers across Australia.

After growing up in Hong Kong, Simon studied in Canada and the UK, qualifying as a solicitor in the late 1980s. Over the next three decades, he held senior roles across Asia in law, corporate strategy, and private equity, working on major infrastructure projects and leading mergers and acquisitions for global firms like General Electric.

But after more than 30 years of delivering results for some of the world’s leading corporations, Simon felt it was time to build something of his own.

With that, in 2018, SKY Renewables was born.

“I spent a couple of years looking around, trying to figure out the best sector and region to focus (my start-up) on—then I stumbled into the Burdekin,” says Yim. “I was introduced by a friend who said, ‘these guys are burning their cane waste’. Coming from Asia, I knew there had to be value in it—that’s how it all started.”

SKY Renewables—the brainchild of Yim's extensive research—represents a true trailblazer in renewable energy. Its flagship initiative, Project Lion, aims to commodify sugar cane waste that would otherwise be burned by transforming it into renewable gas and exporting it to energy-hungry markets across Asia.

“On one side, you have places burning waste they think is useless. On the other side, you have countries like Japan and Singapore crying out for clean, renewable energy,” says Yim.

Yim identified the Burdekin region as the perfect launchpad of his world-first project.

“The Burdekin made the most sense,” he says. “Once we can prove it works (in the Burdekin), there's no reason it can't work in other cane regions like Mackay and Cairns and Bundaberg.”

Simon understands that, as with all pioneering endeavours, the path is challenging and not quite clear-cut—but that has not deterred him and his team of 10 dedicated experts on their pursuit of an unprecedented breakthrough that would forever shift Queensland’s farming industry.

“It’s not a sprint, it’s a marathon,” says Yim.

“You’ve got to spend the time and diligence on day one to figure out if this is worth doing. If you decide it is, you just keep doing it.”

“There are distractions and discouragements—If it were easy, others would have done it. But, if we are successful, we’ll be the first in the world to do it."

With the recent backing of more than 70 per cent of Burdekin growers at a town hall meeting in May this year, SKY Renewables is building a formidable force, powering straight toward an untapped gold mine for Australian cane farmers.

The only missing piece of the puzzle is the opportunity to prove the potential.

“All we’re asking is to give us a chance. We’re not tyre-kickers. We’ve invested nearly $5 million of our own money and plenty of sweat equity. We’ve put in the time—seven years of work. So to growers, our government, and investors—give us a chance.”

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With Paul Fitzsimmons, Regional Manager Of Australian Venue Co.

When Paul stepped back into the fold at Australian Venue Co., it was a homecoming of sorts, and it just happened to coincide with one of the biggest transformations in Airlie Beach hospitality.

As the regional manager for Australian Venue Co., Paul oversees several venues in the region, but none quite like the Airlie Beach Hotel, a local landmark that has recently undergone a major transformation. Under Paul’s watch, the beloved pub has been reimagined with a $3.5 million renovation to its sports bar, tripling its capacity and creating a fresh energy that pulses through the heart of town.

“It’s the place to be,” he says.

“We’ve now added food service and dining to the Sports Bar, which wasn’t really there before.”

The Sports Bar has become a popular spot for major sporting events, regularly drawing full crowds for occasions like State of Origin, NRL, UFC, and the British and Irish Lions matches. Tripling the capacity has allowed them to accommodate the demand.

The venue’s transformation wasn’t just about expanding space; it was about embracing the spirit of the Whitsundays. With open-air dining, panoramic ocean views, and a sound system ranked among the best in Queensland, the Airlie Beach Hotel now offers an experience that rivals a meal or a drink.

Paul has had a deep and expansive career that has seen him travel the country.

He was formerly Chief Operating Officer for Morris Hospitality, was involved in the opening of Ardo Hotel in Townsville and oversaw The Ville Resort-Casino in Townsville.

Prior to this, he worked with Australian Venue Co., and now he is back. As Regional Manager he’s managing not just the hospitality side of Airlie Beach Hotel but the accommodation and the entire regional footprint that includes bottle shops, other pubs like Reef Gateway and Jubilee Tavern, and the growing corporate sales operation.  

Weekdays are never routine, and that’s part of the fun.

“Every day’s different, and that's the enjoyable part,” said Paul.

“There’s no normal day at The Pub.

“Cruise ship days are busy, and sometimes I’ll jump out, and it’s great to get back on the floor and see the people.”

The hotel is also adding vibrancy with weekly tribute acts, live music, musical bingo, poker nights and more.  

“We’re bringing in more midweek options to give people more reasons to come, not just on weekends or game nights,” he says.

Looking ahead, Paul said Australian Venue Co. are looking at expanding their current 80-room hotel, launching comedy nights and continuing to invest in entertainment that keeps Airlie Beach Hotel a true destination.

Airlie Beach Hotel is a venue that caters to everyone. It’s all about elevating that experience for locals, tourists, and everyone in between, and Paul is at the heart of it.

airliebeachhotel.com.au

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With Craig Turner, Director Commercial Businesses, Whitsunday Regional Council

Someone who knows the Whitsundays like the back of his hand is Craig Turner. With more than 30 years of experience across tourism, aviation, development, and local government, Craig has worn many hats — each one driven by the same passion: helping the region grow and flourish for generations to come.

Originally from the Sunshine Coast, Craig first discovered the Whitsundays three decades ago.

“I landed a job on Hamilton Island,” he recalls, “and from there it all just unfolded.” His journey took him from Fantasea Cruises to Tourism Whitsundays, and later to the Bowen Shire Council as Tourism Manager. He returned to Fantasea Cruises as Director of Sales and Marketing, managed the Big4 Airlie Cove Resort, and even owned several Subway and Red Rooster stores in the region.

Today, Craig is the Director of Commercial Businesses for Whitsunday Regional Council — a role that places him at the heart of shaping the region’s economic future. He oversees a diverse portfolio: Whitsunday Coast Airport, Shute Harbour Marine Terminal, Foxdale Quarry, three holiday parks, and the economic development team.

“Our focus is on creating opportunities that make a real difference,” Craig shares. “We’re not just managing assets; we’re building the foundations for a stronger, more connected Whitsundays. From the airport to our holiday parks, every project is about supporting local jobs, attracting new investment, and enhancing the quality of life for our community.”

Under his leadership, the Whitsunday Coast Airport has just celebrated its best year on record.

“We’ve reached a new milestone with passenger numbers,” he says. “But it’s not only about how many people come through — it’s about the experience, the economic ripple effect, and what that means for local families and businesses. The airport isn’t just a gateway for tourists. It’s a lifeline supporting agriculture, mining, and helping locals stay connected to loved ones.”

Craig is equally proud of the shift in the region’s approach to economic development.

“We’re no longer waiting for opportunities to come to us,” he says. “We’re out there actively seeking them, building partnerships, and driving growth that sets us up for the future.”

Despite overseeing such a dynamic and wide-ranging portfolio, Craig is quick to acknowledge the team behind the scenes.

“I couldn’t do any of this without them,” he says. “They’re dedicated, passionate, and every one of them shows up with the Whitsundays in mind. Their commitment is what brings these projects to life.”

While it’s a big job, Craig takes it all in his stride. When asked how he keeps so many moving parts in motion, he simply smiles and says, “I’ve always been able to juggle a few balls at once and stay focused on where each one’s going — it just comes naturally.”

When he does find time to slow down, you’ll find Craig enjoying the region he’s worked so hard to nurture — perhaps fishing, paddleboarding, or simply taking in the view from his beachfront unit at Cannonvale.

“That’s the magic of the Whitsundays,” he smiles. “There’s nowhere else quite like it.”

What keeps him going is knowing that every new idea — big or small — weaves into the region’s story.

“Something as simple as activating a Ferris wheel might seem like a small addition,” he reflects, “but it brings families together, sparks joy, and strengthens our sense of community. That’s what it’s all about.”

With two years as Director of Commercial Businesses and four years before that as Chief Operating Officer of Aviation and Tourism, Craig’s track record speaks volumes. He’s helped shape the Whitsundays not just through bold visions, but by rolling up his sleeves and delivering results that locals and visitors can see, feel, and enjoy — today and long into the future.

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With Jack Loft ‘Lofty’ From Whitsunday Crane Hire

Jack ‘Lofty’ Loft is raising more than just cranes; he’s lifting the standard for reliable, community-focused heavy lifting solutions with his business, Whitsunday Crane Hire.

A local through and through, Lofty was born and bred in the Whitsundays, and after years of working away in the mining industry, he found his way back home with a dream to build something solid—and be there every night to tuck his two daughters into bed.

“My wife, Casey, and I took over the business three and a half years ago. We started with one crane, and now we have four cranes, a crane truck, scissor lifts and more,” said Lofty.

Lofty’s path into crane work wasn’t straight. Originally a chippy by trade, he began dabbling in mechanical rigging and shutdowns at mine sites before transitioning into crane operations.  

“About three years before we bought the business, I started stepping into cranes, just jumping in, being supervised by operators,” he added.

“You have to learn the outside work before you understand and start the inside work.

“A lot of people can get a crane ticket, but that doesn’t mean they know how to operate.”

Safety is front and centre, every crane hire from Whitsunday Crane Hire includes a qualified operator and dogman (directors/navigators).

The business has evolved to cover a wide range of sectors, supplying everything from boat masts and building materials to trusses, roofing, blocks and concrete. They also support key local industries such as tourism and infrastructure by providing lifts for culverts, buildings, and various construction needs throughout the region.

“Anything that can be lifted. We can get it done.”

Beyond Whitsunday Crane Hire, Lofty and Casey also operate a lightweight pool business, utilising their crane capabilities to deliver and install above-ground and semi-inground pools throughout the region.

Casey manages all administration and sales for the pool business and admin work for Whitsunday Crane Hire, while Lofty handles on-site inspections, logistics, operating and rigging.

Operating out of their Cannonvale yard, the business is truly a local affair. Lofty is passionate about employing skilled workers and providing consistent service that keeps people in town as happy, returning customers.

That local focus extends well beyond the job site, with Lofty and Casey proudly supporting a range of community initiatives through both businesses. They’ve backed local sporting organisations like the Brahmans, netball and motorsports clubs, as well as not-for-profits, mental health services, local festivals, and emergency services including the fire department, police and ambulance.

“When you do a good job, they want to keep coming back to you. We’re not the cheapest, but we do quality work and have built a good customer base from the work and team that we have.”

Looking ahead, Lofty’s goal is to continue growing sustainably while keeping their feet firmly on the ground—literally and figuratively.  

Whether it’s lifting a mast, installing a pool on a tricky block, or helping locals get the job done safely, Lofty and his team are proving that hard work, local knowledge and genuine service still go a long way in the Whitsundays.

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Boremetrics Maintenance & Engineering Powers Ahead

From sugar mills and ports to draglines, shovels, and CHPP shutdowns, Boremetrics Maintenance & Engineering is fast becoming a name synonymous with quality, speed, and reliability in Queensland’s industrial sector.

Based in Mackay and proudly owned and operated by Luke Temple, Boremetrics has grown into a 30-strong permanent team, with a wider pool of 50-plus professionals deployed during peak shutdown periods.

“We’re a medium-sized company focused on mining and agricultural industries – we work on everything from sugar mills to heavy industrial,” Luke says.

“We’ve built our name on quality workmanship, quick turnarounds, and having the right people on the job.”

Boremetrics delivers mechanical fitting, boilermaking, and trade support across fixed plant, hydraulic systems, conveyors, pumps, and ports. Their niche lies in supplying skilled mechanical fitters and turners with strong hydraulic backgrounds to industries including ports, sugar, coal, and even gold.

“We’re big on quality, and I believe what sets us apart is not just supplying 100 people, but supplying the right people – people who care about their work, want to do it safely, and look out for each other.”

One standout service is their OEM-compatible pump rebuilds, which use high-spec components designed for durability, delivering improved reliability without aftermarket compromise.

“We’re seeing better reliability because we don’t use aftermarket parts – we use gear that’s made properly, and made to last.”

Luke entered the industry in 2018 as a solo contractor in WA, but it was during his return home amid COVID that the vision for a larger business took shape. The company officially launched in 2022, quickly gaining momentum as a growing team operation.

“It was tough at the start, but I stayed passionate and persistent,” he says.

“I think small companies have an advantage… we can mobilise fast and do the job right.”

Together with wife Annalise, who supports operations and logistics, the business remains grounded in values.

With expansion underway in Townsville and larger workshops on the horizon, Boremetrics continues to scale with purpose.

“It’s about saying what you’re going to do, and doing it. To under-promise and over-deliver every time, is something we strive for.”

Ready to experience quality service? Contact Boremetrics today and let them drive your success with precision and reliability.

www.boremetrics.com.au

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With Rich Bates, owner of News Whitsunday

In the heart of Cannonvale, one business owner is proving that good old-fashioned community spirit is still a powerful recipe for success.

When Rich Bates took over News Whitsunday as part of his retirement plan, slowing down was the last thing on his mind. Instead, he transformed the newsagency into a thriving hub—where laughs are shared, names are known, and locals feel at home.

Rich’s career has been as colourful as it is impressive. He began as the youngest wildlife ranger on Phillip Island, reporting directly to the Minister for Tourism. Later, he moved into corporate leadership, expanding Apple’s Queensland operations from one to three stores, and managing multiple Specsavers locations.

But when it came time for a sea change, the Whitsundays were an easy choice. With family ties and fond boating memories, Cannonvale called him back—and News Whitsunday gave him the local connection he craved.

“It’s a locally driven business, and I wanted to stay local,” Rich says. “Between lotto tickets, newspapers, magazines, and gifts—I knew I’d get to meet people quickly.”

He wasn’t wrong. Today, the store draws visitors from as far as Bloomsbury and has grown from supporting three regional schools with back-to-school orders to eight.

But it’s the vibrant culture he’s fostered that sets the business apart.

“We’re called ‘Scallywag Lane’ by locals,” he laughs. “We do AFL dress-ups when our teams lose a bet. Everyone wants to be here!”

Beyond the counter, Rich serves as a Justice of the Peace, adding another layer of community support.

Though the Whitsundays began as a retirement dream, Rich’s newsagency has become something more—a local cornerstone built on connection, humour, and heart.

“Out of the six thousand locals that live here, I think I could name four and a half thousand,” he says proudly.

“It’s always been about locals supporting locals. If we don’t look after each other, we’ll never survive.”

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Reef Security Whitsundays

From humble beginnings to a leading security provider, Reef Security Whitsundays has built a strong reputation based on trust, teamwork and genuine care for both clients and crew.

The business was founded by Tom Rimene and Andrew Sheedy, who recognised a clear need for something better in the local security industry. “I saw a clear gap in the market, and I started up the business,” he says.

What began with Tom and Andrew as a solo team soon had to grow due to contract obligations. “We hired three more, and then we actually got a break from another company asking if we could supply guards and said, ‘Yes, we can.’ We had 72 hours to find 15 guards!”

Reef Security is now overseen by two owners, Tom himself and Andrew, and supports up to 65 regular staff, with numbers reaching 120 when including casual and on-call guards. The team provides security for venues, private functions, outdoor entertainment, gaming and more. “We are fitted out with four-wheel drives; we can go deep into the bush if needed. No pitch too big, no jobs too small.”

Tom says some of the most memorable moments in his career have come from proving people wrong. “The most memorable moments for me are when we can fulfill big jobs when doubted.”

While names are kept confidential, Reef Security has provided services for some very high-profile clients. “Look, I won’t mention any celebrities, obviously, because of privacy and confidentiality, but we’ve worked for some very big names from the States.”

“We’ve done security on Daydream Island for Jimmy Barnes and Diesel, for example.”

Andrew is a qualified trainer and assessor, which allows the business to offer in-house certification. “We can actually put people through their first aid licenses, as well as their security licenses,” Tom explained.

When asked what makes his team different, Tom says, “We work as a brother-sisterhood. We don’t work individually. We work as a big team… we’re all family.”

On the topic of conflict resolution, Tom explains, “Protocols that we have to take... obviously you’ve got to talk to people nicely. If that doesn’t work, then you call for backup… everything just refers to QPS.”

Technology also sets Reef Security apart. “We’re the only company in the area that uses QR codes for digital reporting and rostering etc.”

“Companies can also access their own portal through this, so they can see their day-to-day guards on a regular basis.”

And why should people book with Reef Security? “We’re an honest company. We’re compliant. The communication is obviously the best all-around and we are reliable.”

At the end of the day, Tom says it best: “Security… it’s not about being big, buff, muscly, or strong. It is about being welcoming. Greeting people is an important one. That’s part of the full training that we do. Customer service is huge for us.”

https://reefsecurity.com.au/

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What began as a passion for computers has evolved into a game-changing initiative transforming chemical safety practices across the country.

Tristan Turnbull, a 23-year-old Mackay-based rising star, has been named a finalist for the 2025 Channel 7 Young Achiever Awards for his pioneering work in hazardous chemical management. With a sharp focus on compliance, safety, and digital transformation, he has become one of the go-to experts in the mining and construction sectors for chemical handling, storage, and register systems.

His success comes after just three years of involvement in the family business, ALT Industries—initially brought on board to assist with weekend data entry tasks. However, his natural aptitude for technology and problem-solving quickly led him to develop streamlined systems now used by major national chemical management firms.

“I’ve pretty much used computers all my life. I used them a lot in my previous job too, so doing this kind of work just made sense, and I enjoy doing it,” Tristan said.

His father, John Turnbull, Assessor Area Manager of ALT Industries, said, “He’s always been someone who takes something and tries to make it better.

“We’re very proud, and he should be incredibly proud of the work he’s achieved.”

These innovations, including a custom-built app designed to replace outdated spreadsheets, have revolutionised how companies manage Safety Data Sheets (SDS) and chemical inventories. Through a 12-month traineeship and extensive qualifications in hazardous material handling, Tristan quickly expanded his skill set.

His hands-on approach is centred on support, not audits. Rather than conducting formal inspections like a typical auditor, Tristan focuses on providing practical, on-the-ground assistance. He offers gap analyses, on-site education, and easy-to-use tools that empower staff and simplify compliance, making it easier for businesses to meet safety and regulatory standards without feeling overwhelmed.

As a consultant, Tristan is known for his dedication and reliability, often regarded by clients as an extension of their own teams. In an industry where safety managers juggle multiple roles, having someone who can provide consistent, expert support has proven invaluable – particularly throughout regional Queensland.

Based in Mackay, Tristan’s work is placing regional Queensland on the map for innovation. His recognition as a Young Achiever highlights the high-calibre talent emerging from North Queensland and the significance of homegrown solutions in industries that typically look externally for expertise.

One of his most impressive accomplishments is the continual refinement of his custom chemical management app. Over the past three years, Tristan has revised the app multiple times to ensure it meets evolving industry regulations and the specific needs of each client.

His attention to detail and adaptability have set him apart, catching the eye of international firms. Discussions are now underway to expand his services globally.

Now a finalist for the 2025 Channel 7 Young Achiever Awards, Tristan is also in the running for the People’s Choice Award – an opportunity for the public to support and recognise the incredible work he is doing right here in the region.

www.altind.net

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With Dr. Scott Martin

In a world increasingly looking for holistic approaches to well-being, the ancient art of Traditional Chinese Medicine (TCM) continues to prickle the interest of many. And at the forefront of this resurgence, bringing a healthy dose of straight talk and remarkable results to Queensland, is Dr. Scott Martin. Far from your average practitioner, Dr. Martin blends deep expertise with a refreshingly candid approach, ensuring that when it comes to your health, he gets "To The Point."

Dr. Martin's journey into TCM is as captivating as it is dedicated. Twenty-five years into what he anticipates will be a fifty-year career, his path began under the tutelage of a legendary Sydney master. What started as university basics blossomed into an obsession, leading him to uncover the "secret style" of Master Tung's acupuncture, a lineage he now continues through training with five direct descendants of the style. This rigorous pursuit culminated in his Master's degrees in both Acupuncture and TCM in 2011 from the University of Western Sydney. His early manual, "Gone in 60 seconds," even became a practitioner's bible, embodying his core philosophy: "Make a person pain free by the end of the appointment, and you will have a client."

While acupuncture might seem like a "magic trick" to first-timers, Dr. Martin assures it's simply "real acupuncture," an ancient art directing the body's own healing mechanisms. He jovially quips to clients, "Make hand hurt, rest of body feel better," acknowledging the initial bewilderment before the undeniable relief sets in. Beyond the needles, Dr. Martin's true ardour lies in Chinese Herbal Medicine (CHM). A self- confessed "herb nerd," he once painstakingly rewrote the two bibles of Chinese herbal medicine the Materia Medica and Formulas & Strategies into his computer, a feat that left the original author, Dan Bensky, "in disbelief." This dedication ensures he sources "AAA rated quality Chinese medicinal plants products, the best quality the world has to offer," blending them into custom concoctions for his clients.

Dr. Martin is also keen to bust pervasive myths, particularly around the safety of Chinese herbs. "In the last 50 years ZERO people have died in Australia using Chinese Medicine! Same in the USA, same in the UK. Google it," he states unequivocally, challenging the "dodgy, unsafe" perception. He also points to the burgeoning scientific validation, with "3000 studies... published in the last 7 years for Chinese Medicine just for Integrative Cancer care." His own credentials include being one of only 700 people globally qualified in the post-graduate course of Integrated Oncology by the TCM Academy.

Operating from established clinics in Mackay, Proserpine, and Cannonvale, Dr. Martin's commitment to his calling is evident. His direct communication style, peppered with the occasional expletive - he claims "people who use swear words are more likely to tell you the truth" - fosters a refreshing honesty.

scottmartinacupuncture.com.au/

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Robyn Faa Real Estate continues to redefine service in Mackay’s property landscape.

With decades of experience and a boutique agency built on integrity and insight, Robyn Faa Real Estate remains one of Mackay’s most trusted names. Amidst interstate migration, first-home fervour and low stock, Robyn offers clients calm, steady guidance in a fast-moving market.

Robyn reflects, “It’s very much a seller’s market, and for buyers to be competitive, they need to come in pre-approved, organised, and ready to act.”

It’s advice that sounds simple, but in an emotional, fast-moving landscape, decisiveness can mean the difference between success and a missed opportunity.

“I always say to buyers, don’t be put off by multiple offers. You’ve got to be in it to win it. Make an offer where you see value and be prepared to walk away if needed.”

For first-home buyers, or parents preparing their adult children for the leap into ownership, Robyn encourages starting early.

“My best advice? Speak to a bank or broker at least 12 months before you plan to buy. That way, you’ve got time to sort your finances and know exactly what you’re working with.”

What truly sets Robyn Faa apart is her approach. Robyn herself personally manages every listing; there’s no handballing between departments or assistants. Her agency may be boutique, but her reach is substantial.

“I don’t treat clients like numbers. Every person who walks through my door receives genuine, one-on-one service. From marketing strategy to negotiation, they deal directly with me.”

Robyn also takes a refreshingly pragmatic approach to property marketing.

“I don’t mark up my marketing campaigns or insist on costly extras. I customise each campaign to suit the client, not the other way around. I’m not here to profit from flashy gimmicks—I’m here to deliver results.”

Her nuanced understanding of Mackay’s diverse neighbourhoods is one of her greatest strengths. Whether it’s the leafy streets of Northview, the laid-back lifestyle of the Northern Beaches, or the heritage charm close to the CBD, Robyn knows that each pocket of the region appeals to a different buyer.

“Investors are often drawn to areas close to town, while families want safe neighbourhoods in good school catchments. And we’ve seen a huge surge in interest from interstate buyers, particularly in beachside suburbs where the lifestyle speaks for itself.”

While her professional polish is unmistakable, Robyn’s journey is marked equally by resilience. After the loss of her husband in 2019, she has raised her four children while growing her business — proof that strength and softness can coexist beautifully. That warmth is felt in every interaction, every listing, every settlement.

Robyn Faa Real Estate isn’t simply selling homes, it’s shaping futures, one considered decision at a time. In a market constantly in motion, Robyn remains the quiet confidence in the room, helping clients move forward with clarity and care.

After all, real estate isn’t just about location. It’s about trust — and Robyn Faa has earned it.

/robynfaa.com.au/

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Lukas Vaid Returns To Real Estate

After three years away from the local property scene, familiar face and real estate agent Lukas Vaid has returned, bringing with him not just experience but a renewed passion shaped by family, community, and a desire to make a difference.

Although Lukas never truly left the Whitsundays, it was the pull of family life that ultimately brought him back to real estate full-time, after a period of working fly-in, fly-out.

“Starting a family and having a daughter made me want to be more present,” he shared. “I wanted to enjoy watching her grow up.”

He’s returned to Taylors Property Specialists, where he previously worked closely with Brad Sobott. “I worked at Taylors for about three years, and I learned a lot under Brad’s guidance. He’s a very professional agent and auctioneer.”

His path into real estate was unexpected. With a background in engineering and a methodical mindset, it was actually his wife, who was already in the industry, who first suggested he consider it. A casual chat with Rob Taylor quickly snowballed, and within two weeks, he was in the office and starting his new career.

From the outset, it was clear real estate was more than just listings and sales.

“It’s the people,” he says.

“Seeing people’s faces, understanding the emotional side of a transaction; it’s incredibly fulfilling to join the dots between a buyer and seller. You see the joy of a young couple stepping into their first home, or the relief of a seller navigating a difficult situation. It’s not always easy, but it’s very satisfying.”

Now stepping out solo as a sales agent, he’s determined to make his mark. “I can’t afford to make mistakes, everything I do matters, down to the last detail.

“I don’t have the luxury of thinking things will just come to me. I have to work for it, and I’m prepared to do that.”

His approach to real estate is a mix of precision and relatability. “I’ve got that methodical, engineering side, but I’m also just a normal person.

“I don't want to be seen as someone that's scary or unapproachable or too, you know, stuck up or caught up in the world. I'm just another person, I'm just another local.”

While the market has shifted since the COVID boom, Lukas sees that change as a healthy one.

“Things are more sustainable now. There are fewer listings, and the level of activity has settled. But that’s not a bad thing, it’s more balanced, and it’s giving first home buyers confidence again.”

“I think we are back at a healthy level.”

That confidence was evident in the recent buzz over a unique listing he handled: a half-share in Temple Island, off the coast of Cape Palmerston. The island, listed at offers over $599,000, drew media attention for its affordability and the lifestyle opportunity it offered.

“There was no catch. It was just a 50 per cent share, and we were trying to show that it is possible, people do this with yachts and holiday homes all the time. You could fly in on Friday and be back at work Monday.”

Professionally, the next 12 months are about rebuilding momentum and connections. “Real estate is such a fast-paced and relationship-based industry.

“Real estate is such a fast-paced and relationship-based industry. Returning to it feels like jumping on a running treadmill.

“I’ve got the background, people remember me, but I am ready to get back out there and really build those relationships again. It is a small town, and you build relationships quickly, and they matter.”

In an industry often plagued by stigma, Lukas is keen to break the mould.

“Taylor’s is a very family-oriented office. My wife works here, so does Rob and his wife. It’s close-knit. We all have the same values.

“We’re not corporate, we’re a community.”

For those thinking of making the move to the Whitsundays, his advice is to do it:

“It’s a beautiful place to live. I used to drive back over the hill after being away and think, wow, this view never gets old. I wouldn’t trade it for anywhere else.”

Now re-establishing himself in the local market, Lukas is eager to support the community and wants locals to know that no one will work harder on their behalf.

taylorspropertyspecialists.com.au/

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Glen Cummins, Knight Frank Sales and Leasing Executive, Accommodation and Hospitality

What’s a common real estate myth?

A: Only big city or tourist hotspots are profitable for motels or pubs.

Favourite place to unwind?

A: In the backyard with a BBQ, my wife, the young fella and the dog.

Hobbies or interests?

A: Watching Cowboys games with mates and family — whenever I can.

Motto you live by?

A: Keep striving and work hard. Success doesn’t just show up — you’ve got to earn it.

Go-to podcasts?

A: Knight Frank Property Perspective podcast followed by Straight talk Mark Bouris.

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As Knight Frank’s Sales and Leasing Executive in Accommodation and Hospitality, Glen Cummins manages one of Queensland’s most diverse and far-reaching portfolios.

But for Glen, success isn’t measured in distance – it’s measured in people.

“I love helping clients achieve their goal of buying into the industry, or retiring out of it,” he says.

“It’s about solving problems. If someone says, ‘I want to be closer to family,’ and we help make that happen — that’s what matters.”

Glen’s career began with a 12-year stint as a 4X beer rep, where he built deep industry insight and a strong regional network. His move into real estate via Resort Brokers was fuelled by a passion for connecting people with the right opportunities.

Now at Knight Frank, he thrives in a collaborative environment focused on long-term client and colleague relationships. Specialising in hospitality and accommodation assets such as motels, pubs, caravan parks and management rights, he’s known across the state for his face-to-face approach, market insight and ability to close deals.

Whether stepping into or out of the industry, Glen ensures every client feels supported, informed, and ready for what’s next.

Q: Top tip

A: Use industry-specialist solicitors and accountants to avoid expensive missteps.

www.knightfrank.com.au

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With Instant Pools Whitsundays

What began as a practical solution has grown into a local success story, transforming backyards across the Whitsundays, one plunge pool at a time. Spotting a clear gap in the market, Instant Pools Whitsundays stepped in to deliver high-quality, Australian-made plunge pools to properties previously considered too difficult for installation.

Jack ‘Lofty’ Loft and Casey Loft, founders of Instant Pools Whitsundays and also the team behind Whitsunday Crane Hire, shared the story of how their pool business first came to life.

“There wasn’t anything out there for above ground or freestanding pools, especially for sloping blocks,” Lofty said.

“We were constantly installing pools for other companies through our crane hire business and kept running into the same problems, that's where we saw a gap in the market.”

Now, three years in, the company exclusively services the Whitsundays, offering little fibreglass pools that are durable, stylish, and surprisingly simple to install.

“If your site’s ready, we lift it into place, fill it with water, and you can be swimming that afternoon.”

The pools weigh just over a tonne, which is a featherweight compared to 12-tonne precast concrete alternatives.

“From a crane perspective, that makes a huge difference. We can place them up to 46 meters out with our current fleet, and that just opens up a whole range of sites.”

Weight isn’t the only difference. Unlike shipping container pools, which struggle with salt and chlorine corrosion, Instant Pools' fibreglass pools are made to last.

“They’re framed in glass-reinforced plastic, not steel, so they don’t rust. They're strong, clean, and perfect for our coastal climate.”

Made by Compass Pools, the range includes freestanding fibreglass pools in “Plunge” “Relax”, “Refresh”, and “Play” models, all of which are completely customisable.

“They’re all Australian-made, too. We need to support quality local suppliers, and our customers appreciate knowing they’re getting a product built for Aussie conditions.”

On the note of supporting locally, Lofty added that giving back is a big part of the business’s DNA. Over the years, they’ve proudly thrown their support behind a diverse mix of local and regional causes, from grassroots footy teams like the Brahmans and high-octane motorsports to netball clubs, mental health initiatives, not-for-profits and community festivals.

The team isn’t afraid to innovate either.

“One customer wanted an infinity-style window at the end of their plunge pool,” he says.

“We worked with the manufacturer, and 12 months later, we delivered the first of its kind. It gives the illusion of a negative edge but keeps all the water contained.”

Despite juggling Instant Pools alongside Whitsunday Crane Hire, the founders maintain a sharp focus on customer service.

“We’re not the cheapest out there, and we’re upfront about that. But what we offer is service and quality. If something’s not right, we’ll fix it. That’s how we run both businesses.”

At its core, Instant Pools is about bringing luxury pool experiences to people who never thought it possible.

“A lot of people have easements or tricky sites and think they can’t have a pool. We show them they can, without the cost and complexity of concrete construction.”

“We just love seeing the customer’s reaction when it’s finished. There’s nothing better than knowing we helped turn a backyard into a space for fun, connection, and relaxation.”

instantpoolswhitsundays.com.au

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With Ohana Pools

Ohana Pools may be new to the Whitsundays scene, but its foundations are anything but inexperienced. Behind the business is creative craftsman Aaron Lemanski, whose long history in pool building, design and detail-driven work sets him apart.

Aaron first entered the pool industry in 1997, starting an apprenticeship with Nevada Pools under the supervision of Warren Hearn. Over the years, he worked with several respected pool companies and even ran a pebble crew in Mackay. Like many tradespeople with creative skills, his career branched into other industries, including tattooing and visual design. These experiences now influence his distinctive approach to construction, where he prioritises quality over quantity.

“We’re not trying to take on every job. We prefer to work closely with one or two clients at a time, really putting in the effort to make each project special.”

Despite his broad experience, it was a friend’s backyard project that pulled him back into the pool industry.

“Helping Isaac with his pool really took me back to when I was younger. It was something I swore I’d never return to, but here I am, back building pools and I absolutely love it,” Aaron explained.

Ohana Pools offers both fibreglass and custom concrete pools. Fibreglass options are economical and faster to install, while concrete allows for fully tailored designs that suit sloping blocks or one-of-a-kind visions. The team works closely with each client to guide them through the best choice for their space, style and lifestyle.

“Some people want something simple. Others want something unique that works with the land. We help them figure out what fits best.”

“We do everything from custom concrete builds to fibreglass pools, and we can even customise fibreglass designs to suit the space.”

While fibreglass pools are a popular choice, Ohana Pools takes a case-by-case approach.

“We’re always focused on finding the best option for the client. For example, if I think concrete is the better fit, I’ll suggest we form and engineer it that way, so it also supports the ground behind it.”

Beyond construction, Aaron’s artistic background shines through in his design process.

“The things I can see now compared to when I was in construction before are totally different. Tattooing has improved my eye for detail and given me a ‘do it once, do it right’ level of precision!”

The name Ohana was inspired by his young daughter’s love of Lilo and Stitch. With ohana meaning "family", it reflects the values at the core of the business.

“We’re a family building pools for other families.”

Post-installation, Ohana Pools continues to support clients. They partner with trusted local pool shops and offer guidance on water care, cyclone preparation and ongoing maintenance. One popular feature is the Vantage in-floor cleaning system, which makes pool upkeep effortless.

“It makes a huge difference. You can leave your pool for weeks and it still looks great.”

With three projects currently underway, a home build in Hideaway Bay, and a commitment to staying boutique, Aaron is focused on quality, creativity and connection. Looking ahead, he also hopes to give back.

“My old boss helped me find my path when school didn’t work out. I’d love to give someone else that same chance one day.”

With a passion for craft, a heart for community and a keen eye for detail, Ohana Pools is quickly becoming one of the Whitsundays’ most exciting and thoughtful pool specialists.

ohanapoolco.com.au/

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