Business Showcase

Celebrate Christmas Together  At Tropical Phoenix Garden Restaurant

Celebrate Christmas Together At Tropical Phoenix Garden Restaurant

There’s something magical about gathering with friends, family, and colleagues during the festive season. The laughter, the clinking of glasses, the joy of being together, and of course, the food. This Christmas, make it a celebration to remember at Tropical Phoenix Garden Restaurant, Mackay’s premier destination for Thai, Chinese, and Malaysian cuisine. Nestled in the vibrant heart of River Street, Tropical Phoenix offers an unforgettable setting for festive dining, whether you’re planning an i

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Financial Advice – phone or face to face?

Financial Advice – phone or face to face?

When it comes to advice about your financial future, would you prefer to talk to someone you’ve met face to face or to a person down South over the phone? We often meet clients who have previously got advice over the phone. Sometimes they have been cold called, sometimes they have responded to an ad or informative article on socials. Whatever marketing strategy these firms use, once you’ve engaged with the marketing specialist to ‘get you one the hook’ they then pass you over to the Financial

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Jade Screen For Immunity Is My Favourite Formula Ever!

Jade Screen For Immunity Is My Favourite Formula Ever!

Chinese Herbal Medicine has been refined over thousands of years. Some of the formulas still used in clinics today were first recorded before the bible was written. Over time, physicians studied patterns of illness in their communities and created plant-based formulas that supported the body’s natural healing ability. Many of these time-tested formulas are still relied upon today for everyday health concerns to the most serious of illnesses. Preventative Medicine at its finest. My clinic’s dispe

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Rooftops And Reputation

Rooftops And Reputation

No other company have built a reputation on building resilience, both in homes and in business, than Geiger Solutions. In the last few months. The company has doubled in size, forged a stronger team culture, and set its sights on even greater horizons.

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Make a Difference Every Day with MADEC

November 19, 2025

For over 50 years, MADEC has been changing lives in the Mackay/Whitsundays region, earning a reputation as one of the most trusted community leaders in disability and youth support. Now, they’re opening their doors to like-minded people who are ready to help others grow, thrive, and discover their full potential.

The organisation is inviting new and experienced Disability Support Workers and Residential Youth Workers to join their growing team, with both roles offering a career where no two days are the same, but every day matters.

Empowering Daily Lives through Disability Support

The Disability Support Work team assists people with disabilities in navigating daily life, providing personal care, meal preparation, household support, and guidance in developing life skills that foster independence. The role also includes supporting mobility, well-being, assisting with therapies and medications, and collaborating with families and allied health professionals. Beyond practical support, the work encourages participation in hobbies, social activities, and community engagement, while forming meaningful bonds and celebrating every achievement, big or small. It’s a role that fuses hands-on care with genuine human connection, guiding each person’s journey toward confidence, unlocking potential, and helping them find a place where they truly belong.

Creating Safe and Nurturing Homes for Youth

Residential Youth Workers create safe, nurturing homes for young people who have experienced trauma or neglect. They provide guidance in practical life skills, support social and emotional resilience, and serve as a steady, supportive presence as young people navigate life's challenges. The role also involves 24/7 supervision, assisting with daily routines like meals, schooling, and appointments, managing challenging behaviours using trauma-informed approaches, and liaising with care teams, schools, and support agencies. Every milestone, from learning to budgeting to gaining confidence in new abilities, reflects the tangible impact that residential youth work has on helping young people move toward brighter, more independent futures.

Supporting You While You Support Others

A career at MADEC comes with more than just meaningful work. Employees enjoy a strong work-life balance with flexible seven-on, seven-off rostering, five weeks of annual leave plus birthday leave accrual, and access to mentoring and career development programs. Additional perks include salary packaging, rewards and recognition, including an end-of-year bonus, and access to a company fleet and novated leasing.

If you’re eager to help make a positive difference with MADEC, or would like to learn more, visit madec.org.au/careers.

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More Than Switches and Sockets

November 19, 2025

GB Industries’ 20-Year Power Surge

What began in 2005 as a small team of electricians in Mackay has grown into a powerhouse operation, lighting up Queensland’s biggest industries. GB Industries has spent the past 20 years wiring up everything from coal mines to rail networks, proving that when it comes to innovation and grit, regional businesses can punch well above their weight.

From its early days with just a couple of staff, GB Industries has grown to a steady workforce, operating across South East Queensland, and deep into Queensland’s mining heartlands. Their projects aren’t just about switches and sockets; they have accomplished massive projects, including complete substation replacements, large-scale control systems and automation upgrades, integration of significant electrical safety systems, and installation of cutting-edge processing plant at some of Queensland’s biggest mines.

What makes GB Industries stand out is the reputation they have built in shaping the next generation of tradespeople. GB Industries has a strong pipeline of apprentices, thanks to its partnership with CQ University. The company ensures that young electricians come out job-ready, with industrial experience far beyond that of its competitors. Their commitment to apprentices even saw a second-year apprentice claim runner-up in the Master Electricians Apprentice of the Year awards.

In 20 years of operation, GB Industries has successfully supported and trained over 30 electrical apprentices to the completion of their Certificate III in Electrotechnology, and they will be adding a further two apprentices to their current group in 2026.

In addition to trade apprenticeships, GB Industries also supports business traineeships through a partnership with MRAEL, where their trainees complete a 12-month program and earn a Certificate III in Business Administration.

Australia is experiencing a trade shortage, meaning new apprentices will never be short of work upon completion. However, it’s not just work that makes GB Industries the place to be; it’s the culture.

The workplace culture values flexibility, teamwork, and a balanced approach. With lifestyle-friendly rosters and a mix of seasoned professionals and fresh talent, GB Industries isn’t just wiring Queensland’s future; it’s shaping it.

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Greater Whitsunday Innovation: A Year In Review

November 19, 2025

Reflecting On A Year Of Growth And Connection

For Greater Whitsunday Innovation (GWI), 2025 was a year of connection, collaboration, and growth across the Mackay Isaac Whitsunday (MIW) region. From launching new digital capability programs to hosting the pilot Tech Verge event, GWI helped regional businesses adapt, innovate, and thrive.

“This year has been one of transformation,” says GWI Manager, Kirra Tully.

“The rebrand to Greater Whitsunday Innovation set the tone for a stronger regional identity, one that celebrates collaboration and puts innovation at the centre of everything we do.”

Milestones and Achievements

A standout moment was the Tech Verge 2025 pilot. A one-day innovation showcase uniting businesses, educators, industry, and community leaders to explore practical digital tools and smarter ways of working. This inaugural summit elevated the region’s innovation agenda.

GWI also delivered high-impact programs including the first live Mine Pitch event, connecting start-ups with resources sector decision-makers, and hands-on learning through the Microsoft Automation course and AI workshop series, empowering businesses to streamline operations and build digital confidence.

Building on this momentum, early-bird tickets for Tech Verge 2026 are already on sale.

Partnerships that Made a Difference

Collaboration was central to GWI’s success. Stronger partnerships with Mackay Regional Council, Local Buying Foundation, Resource Industry Network, Resources Centre of Excellence, Greater Whitsunday Alliance, NBN Co, Queensland AI Hub, Regional Tech Hub, and support from the Queensland Government helped bring innovation to every corner of the MIW region.

This year also saw a rise in small business partnerships and stronger local networks, reinforcing the region’s innovation ecosystem.

“Every collaboration is about delivering practical value to our community,” says Project Officer Zoe Knight.

“It’s about giving businesses the skills and confidence to try something new and see how technology can actually work for them.”

Strategic Direction and Evolving Focus

Guided by our Board of Directors and Stakeholder Reference Group, GWI sharpened its focus on digital adoption, automation, and accessibility. From operations to customer service, digital is now part of every business. By balancing rapid tech advancement with the realities of small business, GWI ensures progress remains achievable and inclusive.

Through workshops, mentoring, and one-to-one support, participants are gaining the skills and confidence to create meaningful, lasting change across the region.

Strengthening Innovation Culture

Beyond individual programs, GWI focused on shaping a stronger innovation culture. Initiatives like AI workshops and Let’s Talk Internet made technology part of everyday business language. More local enterprises are adopting digital tools, automating workflows, and exploring how tech can enhance - not replace - the human side of work.

Community engagement deepened, with strong participation across events and growing collaboration between industry, education, and local government. Innovation is becoming a shared regional mindset.

Challenges, Lessons and Inspiration

Delivering large-scale activity with a small team required creativity and prioritisation. These experiences reinforced a central lesson: innovation is strongest when shared. Hearing how local businesses grew through GWI’s programs, from streamlining operations to launching new ventures, became the team’s biggest source of pride and motivation.

Looking Ahead

As 2026 approaches, GWI will continue delivering digital capability and mentoring programs, and strengthen the MIW region’s reputation as a hub for technology and innovation.

“Our focus will stay on people, helping them connect and grow together,” says Kirra.

One Word for the Year: Momentum

2025 cemented Greater Whitsunday Innovation’s role as the region’s home of collaboration, creativity, and opportunity — setting the stage for an even brighter year ahead.

gwinnovation.com.au

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Family At The Core Of Reef Side Plumbing

November 19, 2025

Cody and Taleah Virgona aren’t just business partners, they’re a husband-and-wife team building Reef Side Plumbing together. Combining Cody’s hands-on plumbing expertise with Taleah’s skills in accounts and administration, they’ve created a family-run business that reflects their shared values.

“Taleah and I have always had a desire to create something of our own. After years of working for companies, we wanted to do things differently to offer our customers a more personal experience with someone they can genuinely trust.” Cody said.

Starting a business as a family unit wasn’t without challenges, but for the Virgonas, the rewards have been immeasurable. “Taking that first initial step and diving in headfirst is one of the scariest things you can do. But it’s also been the most rewarding. Seeing the positive response from our customers never gets old.”

Their guiding principle is simple: purpose over profit. "When you lead with passion, compassion, and hard work, everything else eventually lines up,” Cody explains. Mentorship has also helped them navigate the road ahead. “The biggest influence would be my fellow mates in the trade business, especially one of my good friends, Sam Beardsell from Beards Plumbing and Roofing… Having mates who’ve walked the road before you really helps you prepare for the unseen, and when they genuinely want to see you succeed, it means a lot.”

Working as a family shape how they build business relationships. “We don’t see clients or suppliers as transactions, they’re part of our journey,” Cody said, “Taking the time to listen, communicate openly, and deliver on what you promise builds trust, and trust is everything in business.”

Even personal challenges have strengthened their partnership as Cody recalls, “I used to race motocross competitively, but in 2020 I had a bad accident that left me with a broken back, a broken pelvis on both sides, and a collapsed lung… With the incredible support of my wife and family, I made it back to 100% no issues at all.”

Balancing family life with running the business is key. “Because it’s Taleah and I running the business, it can be hard to switch off but we’ve learned to set boundaries and make time for family. We remind ourselves that we built this business for a better life.”

Looking ahead, the Virgonas aim to grow Reef Side Plumbing as a trusted, family-run business. “We’ll keep focusing on quality work, strong relationships, and growing at a pace that still lets us stay connected with our customers.” Grateful for the community’s support, they add, “Every job, every conversation, every challenge has shaped who we are today. We’re excited for what’s ahead and proud to be doing it together as a family, and for our community.”

Favourite way to unwind?

Anywhere we can spend time together as a family with my wife, Taleah, and the kids. A favourite is riding the Finch Hatton trails with my young fella early in the morning. You’re up in the hills, surrounded by nature, and it’s a reminder of why we work so hard.

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Navigating Change With Luke And Chloe At J&B Marine

November 19, 2025

Luke Johnson and Chloe Rovegllia are steering J&B Marine into an exciting new era, combining decades of experience with fresh energy and innovation. Luke, who has been with the business for 17 years, and Chloe working within the business for just under two, have taken the reins of the long-standing family enterprise with pride and vision.

Founded in 1993 by Luke’s parents, Johno and Bobbie, J&B Marine has long been a staple of the local boating community. Luke joined the business at just 15, completing his apprenticeship under the guidance of his parents. Over the years, the family-run operation has flourished, expanding its offerings to include boat sales, service, Toro mowers, and a fully stocked boating chandlery. Chloe brings her background in IT and project management to the business, helping streamline operations and support the transition into new ownership.

“Johno and Bobbie have been a massive help in shaping both Luke and I over the past few years,” Chloe says, “mentoring us into taking over the business and keeping the boat afloat.”

Since assuming ownership in July 2025, Luke and Chloe have already marked a number of milestones. The opportunity to continue as Mercury dealers has been a highlight, as has launching an online shopping feature that allows customers to browse products with ease.

For Chloe and Luke, running J&B Marine is about more than transactions; it’s about people. “Our staff have become family to us and aren’t just employees but help our business operate in many ways.” They explain that this philosophy extends to their customers as well, with the team committed to providing top-tier service and ensuring every client leaves satisfied. “Seeing customers happy with the outcome and service we provide is the most rewarding part of what we do,” Chloe adds.

Chloe and Luke see the industry evolving with technology. Online bookings, service reminders, and digital shopping are trends they are embracing to make boating more accessible and convenient for their growing community.

Together, they combine expertise, innovation, and a deep appreciation for the community that has supported J&B Marine for more than 30 years.

With strong family roots, a committed team, and a focus on future growth, Chloe and Luke are ensuring that J&B Marine continues to thrive, keeping the boat afloat for generations to come.

What do you like to do in your spare time?

Luke enjoys pig hunting and weekends at the reef with family and friends, while Chloe balances her professional life with her project management and their family, spending their free time at their favourite local spots

https://www.jandbmarine.com/

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Bringing Christmas to Life

November 19, 2025

with Country Charm Christmas Cottage

Over its 12-year evolution, Country Charm Christmas Cottage has taken on many forms, from a humble market stall offering homeware and garden decor to a cafe renowned for its elegant high tea gatherings. But a decade and a few identity pivots later, it has built a reputation as Mackay’s one-stop Christmas hub, becoming synonymous with the festive period in the region.

Andrea Galea, the company’s founder, remembers those early days vividly. “I used to go with mum to the local markets and sell homewares and garden decor… and it all just flowed from there.”

From those market beginnings, the business found a permanent home on Matsens Road in Marian, in a quaint, family-owned cottage nestled on a working cane farm. After intense renovations, it became Country Charm Garden and Gifts—a warm, welcoming destination, known for its extensive range and popular cafe. But as the years went on, Andrea’s longstanding passion for the festive season could no longer be contained; a passion that would eventually give rise to Country Charm Christmas Cottage.

“I've always loved Christmas—I have five trees myself!” She exclaims. “Christmas was also getting bigger and bigger in Australia, and there was nothing like [the store] around.” The shift proved transformative, positioning the cottage as a festive haven offering “pretty much everything you could want for Christmas.” From glittering lanterns and trees to baubles, garlands, and a wide range of rare collectables, some of which are one in 500 worldwide, Country Charm is stacked with everything from simple decorations to limited-edition pieces.

“We try and cover everyone, every style, every taste in Christmas,” says Andrea. “Our main thing is just trying to always have a variety for people to choose from… We’re trying to give people what we couldn't find in Mackay.”

Alongside the wide range, the peaceful country surroundings provide a tranquil, scenic backdrop by day, while the cottage glows with twinkling lights during night shopping, creating the magical atmosphere that typifies Christmas.

“Our slogan is ‘creating the magic of Christmas’, and that is my aim—to make the shop as magical as possible, so that the minute they walk through the door, they can feel it.”

The cafe also remains a cornerstone of the cottage, where Andrea’s sister, Bernadine Agius, and mother, Maryann Scriha, run the show—the latter becoming locally ‘famous’ for her delightfully scrumptious scones, all made with love.

With Andrea, her sister, and mother ever-present, and her daughter Amelia helping in the shop outside school hours, Country Charm prides itself on the warm, family atmosphere it cultivates. This sense of family was also shaped by Joe Scriha, Andrea’s late father, who was a fixture at the cottage.

“He was our chief elf. He was always here,” says Andrea. “He literally sat in the coffee shop, and he would just sit there and talk to all the customers. He was like a family member to them.” His presence left a lasting mark on the spirit of the shop, helping create the welcoming environment visitors still experience today.

“The whole operation is orientated around family,” Andrea explains. “When people come here, they like that, because they feel like a part of it. We’ve always tried to make it feel that way.”

Usually open from May through Christmas each year, Country Charm Christmas Cottage has become a beloved destination for festive shopping in Mackay, where visitors can find everything from decorations to treats, all wrapped in the warmth of a family-run, magical Christmas atmosphere.

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Your First Choice For Home Loans

November 19, 2025

You wouldn’t sell a home without seeking professional advice, so why would you buy one without it?

Buying a home is one of the biggest financial commitments most people make in their lives, and First Choice Home Loans QLD is here to make the process easier. With more than 30 years of experience in the finance industry and a personal approach to banking, their team of mortgage brokers is dedicated to finding the right loan to suit each client’s needs.

Owner Gail Roots explained that part of the reason she started her locally owned business was to offer a more personal approach to every loan, building genuine relationships with clients rather than rushing through transactions. She wanted to ensure clients always had a consistent, familiar person to work with throughout their home loan journey.

“We’re not a franchise. It’s a locally owned business,” Gail said.

“It’s a family business. My daughter works with me, along with two other brokers, and she’ll eventually take over the business.”

Gail’s decision to start her own business came after years in the banking industry.

“I was inspired to help people and loved being part of the process of helping someone get their own home,” she said. “That wasn’t always possible when working within a large institution.”

At First Choice Home Loans, clients benefit from a more personal experience.

“Most of the time, you’re dealing directly with a business owner, so you’re getting the same person each time you come back,” Gail explained. “When you go back to a bank, you’re often dealing with someone new, which means having to re-establish that trust and relationship every time.”

Unlike banks that are limited to their own range of products, Gail and her team can look across a wide range of lenders to find the best options for each client.

“We’ve got the ability to give more choice,” Gail said. “A lot of customers think we choose the bank that pays us the most, but not for us. We look at all the lenders, choose what’s suitable for the customer, and then let the customer decide.”

The team’s main focus is helping clients purchase a home, particularly first home buyers, as well as buying land, building lifestyle or larger blocks, refinancing, accessing equity for home improvements or major purchases such as a car, and securing investment properties, investment loans and self-managed super fund lending.

“We also do personal loans,” Gail added.

Gail explained that the business has grown significantly over the past 20 years, starting with herself as the sole broker and one staff, and expanding to include three additional brokers and an assistant.

“It makes me really proud how my business has grown, and it's very stable,” Gail enthused.

When buying your new home, Gail says her best advice is to “see a mortgage broker,” so you can “see what your options are.”

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Greater Whitsunday Vet Services — Every Animal, Sorted

November 19, 2025

From cattle in the paddock to pets at home, Greater Whitsunday Vet Services delivers expert, compassionate care for every animal — and the people who love them.

At Greater Whitsunday Vet Services, every animal matters — from cattle in the paddock to pets at home. It’s their belief that great veterinary care is about connection as much as treatment: listening with empathy, caring with compassion, and bringing the skills that give clients confidence.

As a true mixed practice, Greater Whitsunday Vet Services’ work stretches from large-animal herd health programs and pregnancy testing to small-animal medicine and surgery. Whether it’s a dawn calving call, a vaccination at the clinic, or a health check for the family dog, the team approaches every job with professionalism, calmness, and care.

They’re locals too — part of the same farming and community life as their customers. They understand the pressures of rural living, the unpredictability of animals, and the comfort that comes from knowing help is on the way.

The vets and nurses are hands-on, approachable, and deeply committed to doing things right — for clients, their animals, and this region.

At Greater Whitsunday Vet Services, they say everything’s sorted because when you call, that’s exactly how you’ll feel. From paddock to pet, they are here to make sure your animals are healthy, your mind is at ease, and your veterinary care is in capable, caring hands.

“From the beach to the bush — trusted care for every animal, every time. That’s what sorted feels like.”

vetwhitsundays.com.au

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Unlock North Queensland with ABCNQ

November 19, 2025

One of North Queensland’s true drawcards is its stunning coastline, dotted with secluded bays, coral reefs, and winding rivers just waiting to be explored. With ABCNQ, you can.

More than 22 years ago, Jason Robinson became Townsville’s first BoatSafe-approved provider. His brainchild, ABCNQ—short for Anything Boating Camping North Queensland—has since been the region’s go-to for boat and jetski licensing, while also offering charters and a wide range of boating and camping accessories.

Today, Jason and his partner Peta, who also operates The Jobshop delivering first aid training and event support, run the operation together. With more than 30 years of combined military and civilian maritime experience, they continue to deliverer accessible, safety-driven courses for everyone from first-time skippers to seasoned mariners.

ABCNQ specialises in boat and or jetski licences, combined licences, Coxswain Grade 3, and marine radio courses. Every program includes online theory training, a closed-book exam, hands-on practical sessions, and a final assessment on the water. “If there’s a suitable body of water and people that need it, we can get in it and we can make it happen,” Jason says. That commitment has taken the team everywhere from Mackay to Cape York, with thousands of students trained along the way.

“Boating is one of the skills that spans every walk of life,” said Jason.

“You’ve got people with a ten-foot tinny and your million-dollar man with the 80-foot boat—it literally spans everyone.”

Jason’s own path into marine education began in Army water transport, where he gained hands-on experience operating small boats and landing craft after his deployment to East Timor in 1999—one of Australias largest deployments since the Vietnam war at the time. After a motorbike accident reduced his medical status, he transitioned into civilian licensing, applying his military skills in a new context.

For Jason, ABCNQ was a way to share his extensive boating knowledge and, in turn, help people access the region’s hidden treasures. “We’ve got some absolutely amazing spots up here that most people miss out on without a boat licence,” he said. “We’re out there on the reef, fishing, or exploring places like Zoe Bay at Hinchinbrook—million-dollar locations you just can’t reach any other way. We get people out there and make those experiences possible."

These days, Jason rarely steps onto a boat without his newest companion, Teo: a four-month-old Labrador and trainee assistance dog. “The students love having him there. He comes out on the boat. Any excuse to get in the water, he’s there,” Jason laughs.

But Teo’s presence is more than adorable enthusiasm. After the loss of their previous dog Loki from old age and Jasons mental health battles from his previous employment, Jason began exploring support options. That’s when he connected with the Young Diggers Dog Squad, a national program helping veterans and first responders train their own assistance dogs.

“Young Diggers were just super helpful,” he says. “It definitely decreased my anxiety, and it’s a chance for me to help educate the public that there’s more to service dogs than just guide dogs.”

Jason joined the Dog Squad as a rookie handler in September. Since then, Teo has passed his suitability assessment and begun group sessions, exposure training, and preparation for his upcoming learner’s assessment. “He’s literally spends 24/7 with us,” Jason says. “He’s managed to ruin all my old rules about dogs staying outside.”

As ABCNQ continues teaching safe boating across the region, Jason hopes locals will also consider supporting the organisation that supports him.

Ready to explore North Queensland’s waterways or support veterans with assistance dogs? Visit www.abcnq.com.au to get your boat or jetski licence, and much more and check out youngdiggers.com.au to learn how you can help the amazing work they do helping Veterans and first responders.

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Powering North Queensland With SpinFX NQ

November 19, 2025

Jesse Spina, owner, director, and electrician, has been running SpinFX NQ for over six years, establishing the business as a trusted provider of solar, electrical, and air-conditioning solutions across North Queensland. His passion for the trade and commitment to community are central to the business, along with the occasional support of his two loyal canine companions, Luna and Luigi.

Starting SpinFX NQ in July 2019, Jesse says, “After a short period of subcontracting to other businesses, I decided to step out and start completing my own jobs — firstly, advertising hydro cleans, which was quite a hit! From hydro cleaning came lighting and power point installs, then onto completing my air-conditioning installer licence.”

As demand grew, Jesse expanded his team and, in 2024, rebranded the business to SpinFX NQ. The company recently relocated to 1/102 Herbert Street, where clients can explore the new showroom. “I made it a priority to provide electrical services to my community as well as remote areas like Georgetown and Croydon,” he explains.

That same spirit of connection extends to the workplace, where Luna and Luigi are regular visitors, "The staff love having them around, and when they meet our clients, the pups soak up every bit of attention they can get” Jesse says.

SpinFX NQ’s reputation continues to grow, with nominations for Master Electrician of the Year North QLD, Project of the Year, and Small Business of the Year North QLD. Jesse attributes much of his work ethic to lessons learned from his parents. “The way they treat clients and staff truly resembles how I conduct myself in business,” he says.

He also places strong value on team culture and training. “It’s about creating an environment where everyone feels respected and supported. When you invest in your team, it naturally leads to better collaboration and loyalty.”

After long days or weeks away, Jesse finds balance at home with his pups. “They remind me to slow down, switch off, and recharge,” he says. Their calming presence — along with their occasional mischief — helps keep things light amid the challenges of running a business.

Looking ahead, Jesse is proud of how far SpinFX NQ has come and remains focused on growth and community service. “I’m very happy with where my business is now. I’ve come so far in what feels like a short amount of time,” he says. For Jesse and his ever-supportive team members, four-legged or otherwise, delivering dependable, high-quality solutions will always remain the priority.

Spinfx.com.au

Must-have tools or gadgets?

My Milwaukee packout gear has to be the best part of our tooling. It is so versatile and easy to move around!

Name of pets: Luigi (brown & white pup), Luna (black pup)

Breed: Luigi – Mini Dachshund; Luna – Jack Russell x Dachshund

Favourite treat: Schmackos, Bacon & Cheese

Favourite activity: Luna loves playing fetch; Luigi just wants every bit of attention

Funniest or naughtiest personality trait: Luigi tears off every new collar bought for Luna, while Luna is obsessed with her ball and won’t rest until it’s found!

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Serving The Community

November 19, 2025

With ACS ENGINEERING

Serving mining and engineering firms across Mackay and the Bowen Basin, Advanced Cutting Solutions (ACS Engineering) delivers precision fabrication, coded welding, and CNC profile cutting on virtually any material. Whatever the cutting or fabrication need, ACS has the solution.

Reflecting on his early days at Swift Engineering, Justin a trade qualified Boilermaker and Trade teacher said: “CNC processing is almost like a trade in its self, It will have you thinking outside the box with innovative  and sometimes challenging ways to get a result, it was this same challenge that inspired us (Justin and wife Leah a Chef )  to look for something for ourselves, which lead us to buy into ACS Engineering back in 2008”

Since then, ACS has grown into a full-service engineering and fabrication workshop, recognized for high quality Fabrication, CNC processing using waterjet, oxy, high-definition plasma, and CO₂ laser cutting, Office Manager Leah Fraser recalls:

“When we first started at ACS, we only had a Waterjet Cutting Machine, a few hand tools, no stock material and no job tracking system.

“Along with our profile cutting services we also offer: Small, Medium and Large Fabrication, Submerged Arc welding, TIG welding, Pressing and simple Machining along with a vast array of materials and a world-class job tracking system.”

Even the company mascot, Archie the Schnauzer, has become a local legend since joining in 2012, earning a cult following from customers and couriers alike. Archie is apparently, "quick to train any unsuspecting customer, courier or sales rep as he darts between their legs positioning himself for a lower back scratch rewarding his human servant by dancing on the spot.”

“Archie has attracted a following with customers and couriers, even going off route to drop-in just to give Archie a pat and a scratch,” Leah laughs.

ACS has achieved notable milestones, including supplying a full set of Underground Spills in under eight weeks and developing a deep bore camera to inspect underground mine sites after an underground explosion, this was the first of its kind globally. ACS also won a Safety Innovation Award for a device used at Saraji Washplant back in 2012.

Justin explains their Unique service:

A large majority of the time our customers will have a problem to solve and we here at ACS are able to design and help them innovate something that is fit for purpose with safety at the forefront of any design and then proceed to full manufacture of the item.

“Our new Innovative 3D printer is operated by our wizz Rose, who turns any wild idea (and there are many) into a fully rendered model in just minutes.”

Looking ahead, ACS remains committed to innovation, growth and training, with Leah noting:

“We have just employed a new staff member (Sean Melvin) in our office to assist our workshop “Super”visor Evan. Sean has been an injection of enthusiasm and has floated some grand ideas, to further support our local engineering business’.

“Sean has a background in underground Overhauls along with washplant experience, so I would expect our workload to increase with the support of the current overhaul companies throughout Mackay and the Bowen Basin.”

“We are always looking for good people who will be appreciated and rewarded. If you are a fabricator looking to work on a diverse range of jobs ACS Engineering wants you, we will train you where you need training, this might include TIG welding, CNC waterjet, Laser, Plasma, Oxy cutting, submerged Arc Welding, pressing and forming you name it, we do it”

acseng.com.au

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Lucé the Light of the Fat Frog Beach Café

November 19, 2025

If you’ve ever strolled past the Fat Frog Beach Café and spotted an adorable brown bundle of curls wagging her tail at passersby, chances are you’ve already met Lucé Italian for light, the resident ray of sunshine in owner Naomi McKinnon’s life.

Lucé, a seven-month-old Lagotto Romagnolo has been stealing hearts since she arrived from a breeder in Victoria at just eight weeks old.

“She’s gone from being a crazy naughty puppy to a fairly settled older puppy,” Naomi laughed. “Thank goodness!”

The name Lucé carries deep meaning. After losing both of her beloved dogs last year, Naomi wanted something that symbolised new beginnings.

While she’s not a full-time employee at Fat Frog just yet, Lucé occasionally visits the café, where she’s promptly spoiled by regulars.

True to her breed’s truffle-hunting roots, Lucé’s nose is always to the ground, sniffing out new adventures. Her favourite pastime? Running like a maniac on the beach Naomi says.

Lucé loves the beach which makes Fat Frog Beach Café the perfect home for her. The café situated across the road from Cannonvale Beach, means not only can Lucé feel the wind in her fur but patrons at Fat Frog get that unbeatable ocean view with their beloved coffee, great food, and community connection.

From day one, Naomi envisioned Fat Frog Beach Café to become a community space that feels like home.

“I've always wanted it to be a place for the community, a place for that's relaxed, happy, customer service focused,” said Naomi.

“We have a lot of every day regular customers, and we actually get to engage with them on a personal level.”

“Not only know their names, but we know what their coffee order is, and what their preferences are with their food.”

That personal touch has paid off. Fat Frog Beach Café has grown into a destination café, drawing both locals and travellers looking for a dose of sunshine and conversation. “People come here because they know exactly what they’re going to get,” said Naomi.

“I love it as much today as I did when I first opened. It’s a joy to come to work every day.”

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Celebrate Christmas Together

November 19, 2025

At Tropical Phoenix Garden Restaurant

There’s something magical about gathering with friends, family, and colleagues during the festive season. The laughter, the clinking of glasses, the joy of being together, and of course, the food. This Christmas, make it a celebration to remember at Tropical Phoenix Garden Restaurant, Mackay’s premier destination for Thai, Chinese, and Malaysian cuisine. Nestled in the vibrant heart of River Street, Tropical Phoenix offers an unforgettable setting for festive dining, whether you’re planning an intimate family lunch, a big office celebration, or simply a joyful get-together with loved ones.

Festive Banquets Designed to Delight

Tropical Phoenix is rolling out a Christmas feast that showcases the very best of Asian-inspired flavours. Their special Christmas banquet menu is designed for sharing, laughter, and indulgence, offering a mix of classic favourites and festive standouts. Handmade spring rolls, delicious Sang Choy Bow, buttery garlic king prawns, and the aromatic Massaman beef curry are just the beginning. Every dish is crafted with care, using locally sourced ingredients where possible, ensuring both freshness and authenticity in every bite.

Whichever dish you choose, you’re guaranteed a meal that’s full of flavour, perfectly presented, and served with the warmth and hospitality that Tropical Phoenix is known for.

A Lunch to Remember

On Christmas Day, Tropical Phoenix is open for lunch only, from 11:30am to 2:00pm, giving you the perfect window to celebrate with your nearest and dearest. Whether you’re hosting a multi-generational family gathering or a festive reunion with friends, the restaurant’s banquets make it easy to enjoy a jolly good time, surrounded by the sights, smells, and sounds of a Christmas feast.

Authenticity in Every Dish

What sets Tropical Phoenix apart is its commitment to authenticity. The head chef brings expertise from China’s Canton region, ensuring each dish is crafted with genuine flavour and technique. From classic Thai pad Thai to Malaysian-inspired curries, the menu captures the essence of Asian cuisine while offering options for everyone. Whether it’s the fiery jungle curry for those who love a kick or the rich, sweet Massaman beef curry for those who prefer something milder, every dish is a culinary journey in itself.

A Festive Atmosphere

Dining at Tropical Phoenix isn’t just about the food, it’s an experience. The restaurant’s location, right in the heart of Mackay, beside the tropical Blue Water Lagoon, offers easy access and a warm, inviting atmosphere. Indoor seating accommodates 50 guests, while 40 more can enjoy the outdoors, making it perfect for families, friends, or office groups. Larger parties can be accommodated with advance arrangements, ensuring everyone can be part of the festive fun.

From the vibrant décor to the attentive service, every detail is designed to create a memorable Christmas gathering. Add a selection of wines, cocktails, and spirits to complement your banquet, and you have a celebration that is both sophisticated and relaxed, a true treat for the senses.

Flexible Options for All Occasions

Whether you want to dine in, take away, or enjoy a Christmas meal at home, Tropical Phoenix makes it easy. Their takeout and delivery options mean no one has to miss out on the festive cheer, while the dine-in experience ensures you can soak up the joyful energy of the restaurant. The flexibility to suit every preference makes Tropical Phoenix a standout choice for Christmas in Mackay.

A Perfect Place for Every Celebration

Tropical Phoenix Garden Restaurant is ideal for all kinds of festive occasions. Family reunions, office parties, or casual gatherings with friends – the restaurant caters to them all. The carefully curated Christmas banquet menu ensures that everyone can find something to love, with dishes designed to be shared and savoured together.

Creating Memories That Last

Sharing a meal, laughing together, and celebrating the season with those you love is at the heart of the festive spirit. Tropical Phoenix provides the perfect backdrop for these moments, combining exceptional cuisine with a warm, welcoming environment.

From the handmade spring rolls to the sizzling black pepper beef, every dish tells a story of flavour, care, and celebration. With its combination of authentic Asian cuisine, festive atmosphere, and welcoming staff, Tropical Phoenix Garden Restaurant ensures your Christmas is one to remember.

So this year, skip the stress of cooking at home or searching for the perfect venue. Head to Tropical Phoenix Garden Restaurant on River Street, Mackay, and enjoy a Christmas lunch that brings people together over great food, laughter, and festive cheer. Celebrate with your loved ones, savour every bite, and make this Christmas a truly joyful occasion.

Book now and make your Christmas lunch unforgettable at Tropical Phoenix Garden Restaurant!

www.tropicalphoenixgardenrestaurant-ea.com.au

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Bridging the Gap: Integrative Oncology in Mackay for Better Patient Outcomes

October 23, 2025

Integrative Oncology is not about replacing conventional cancer treatment—it’s about enhancing it

As Integrative Oncology in Mackay continues to grow, bridging the gap between conventional oncology and evidence-based Traditional Chinese Medicine (TCM) patients can experience the most comprehensive support possible, improving both treatment outcomes and overall well-being. Understanding how TCM and modern oncology work together can help you make informed decisions about your care.
Many oncologists now recognize the value of TCM used by Dr. Scott Martin for Integrative Oncology in Mackay, acknowledging that TCM empowers patients to take an active role in their healing journey. With a growing body of scientific research supporting the benefits of TCM, more doctors are embracing collaboration with such trained practitioners to offer a rounded approach to cancer care.

TCM Integrative Oncology in Mackay is not an alternative to oncology care—it is a complementary therapy designed to support your medical treatment by addressing the whole person rather than just the disease.
Take Charge of Your Healing Journey
Integrating Traditional Chinese Medicine (TCM) with modern oncology can empower you to take an active role in your cancer treatment and overall well-being. By working with both your oncologist and a qualified TCM practitioner, you can create a holistic care plan that addresses not just your illness, but your entire body, mind, and spirit. If you’re curious about how TCM can complement your treatment, start a conversation with your healthcare team today. Your health is your journey—embrace every tool available to support your healing and quality of life.

TCM can help:
Reduce chemotherapy and radiation side effects (such as nausea, fatigue, and neuropathy)
Strengthen immune function to help the body recover faster
Improve digestion and appetite, which can be affected by cancer treatments
Support emotional well-being through stress management and improved sleep
Enhance energy levels so you feel stronger during your treatment journey

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Have I got the right Super Fund?

November 17, 2025

There are three types of super fund: Industry Funds, Retail Funds and Self-Managed Super Funds (SMSF’s).  It’s not like one type is better than the other, it’s which one suits your stage of life, current financial situation and where you’re headed financially in the future.
Industry Super funds are where most people start out when joining the workforce.  Over the last 10 years, the government have forced those with higher fees and lower returns to amalgamate with better options and we’re down to about 60 Australia wide nowadays.  The biggest funds like Aussie Super, ART and HostPlus are reasonably well run and offer decent returns with competitive fees. Many financial planners use these where appropriate, which is often for lower balance clients earlier in their working life where the person doesn’t want much choice and control of how their money is invested.  These are a pooled investment structure with other members and generally offer some basic personal insurances for Death, Total & Permanent Disability and maybe Income Protection.
Retail super funds, as the name suggests, are where you chose to buy a super fund from a product provider.  This is usually done with the advice of a Financial Planner who has assessed your financial position and goals to help make the choice for your situation.  Retail funds range from very old products that should be upgraded to new modern super Wrap style accounts. These products can Wrap around a huge choice of investments and insurance products and underlying investments are held individually in your account rather than pooled.  The largest providers here are the big banks like Macquarie or Colonial First State or BT.  These funds usually suit larger balances and those who want more control over their investments and particularly young families that need a full suite of customised personal insurances that work in with their super.  
SMSF’s are where you pay a firm to set you up your own personal super fund and do the administration and tax work each year.  These are often set up and administered by accountants and there are higher fees that come with this.  Generally, they only suit either very high balances over $1,000,000 or people whose situation warrants ultimate investment choice.  These are the only style of super product that allow direct property investment.  This can be suitable for self-employed people who own their business premises or very high balance clients who can buy a direct property and still have enough left in super to remain diversified across shares, fixed interest and cash.
With so much choice it all comes down to your personal situation and what you need from a super fund.  Having a SMSF might sound trendy at the BBQ but in the wrong situation it can be a disastrous choice for your financial future.
If you think you could benefit from a discussion with a Financial Planner, give us a call on 49467359 of visit www.eclipsefp.com.au   There’s no obligation, the first meeting is free and all fees are spelled out clearly in advance.

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